Vape Juice Depot Reviews 

8,271
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 3,639 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent prices and the high quality of the products, which are always as expected. Many people appreciate the fast shipping and efficient order processing, often receiving their items within a week or even sooner. The company is also commended for its user-friendly website design and reliable service, making the overall ordering experience pleasant. However, some customers also noted concerns regarding the shipping costs, which can sometimes exceed the order value, and the mandatory signature requirement for delivery. A few other people also felt that the shipping time was not always as fast as anticipated, and there were occasional issues with order fulfillment or communication about delivery status.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast shipping... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality, taste,... See more

Order

Users describe positive interactions with order, with many reviewers expressing satisfaction with the quick... See more

Price

People report positive experiences with price, consistently praising the good, fair, and amazing pricing for... See more

Service

Reviewers mention positive feedback about service, often highlighting fast service and shipping, and a quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Product is always as expected. Shipping plus excise tax is very pricey. Usually order a single 60ml vial and shipping etc costs more than the order. Also comes in a week or so rather than the 2-5 da... See more

Company replied

Rated 4 out of 5 stars

All products were in stock, packed and shipped next day. My frustration is that it takes a week to get the orderfor standard shipping but I don't believe that is the fault of Vapor Juice Depot. As I t... See more

Company replied

Rated 5 out of 5 stars

It says I recieved my package on shop and I havent recieved anything. The worst part is your sight guaranteed me 2 business days and that's also incorrect. Now im trying to figure out why I haven't r... See more

Company replied

Rated 5 out of 5 stars

My daughter told me about you and this is my second order. Both times it was fast and easy. My deliveries arrived with no problem and I was able to sign for them electronically through USPS informed... See more


Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store
  3. Tobacco Shop

About Vape Juice Depot

Written by the company

Vape Juice Depot only carries superior-quality vape products, and we provide them to you at the most affordable price anywhere in the US. Each product we offer goes through rigorous quality control before landing on our shelves. We offer the largest selection of Premium Salt Nic eLiquids, Portable Pod Systems, Vaporizer Kits, Tanks & Cartridges, Coils, and much more. Competitive Low Prices and Free Domestic Shipping with no minimum purchase. Shop now and Save BIG!
FINAL SALE
FREEBASE ELIQUIDS
NICOTINE SALTS
DISPOSABLE VAPE
VAPE TANKS
NICOTINE POUCHES

Customer Loyalty Program

Written by the company

Earn Points and Save Big
Join our rewards club and get up to 8% cash back on all orders.

Our Shipping Promise

Free US Shipping

Free US Shipping on all orders above $99

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(8,271)

3,426 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Grateful

I’m so grateful to have found a company that is dependable and efficient! I place my order and within a week I receive my order!!!
Thank you Vape Juice Depot for having integrity!!!!

11 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Cheryl, thank you for the five-star review!

Rated 5 out of 5 stars

Right product

Right product, fair price and delivery was as promised. Communication was great as well.

11 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Bob, thank you for the positive review!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, good vapes,?needed low nicotine and are not sold in any store near me

11 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Susan, thank you for the positive review!

Rated 3 out of 5 stars

It always takes a couple more days than…

It always takes a couple more days than you say and I’m tired of paying for ID verification 8.99 everytime I order is getting annoying and might order from a different carrier

11 June 2026
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Reply from Vape Juice Depot

Jessica, thank you for your feedback!

We sincerely apologize for any inconvenience the signature confirmation requirement may have caused. However, in accordance with the federal PACT Act, we are required to obtain a signature from an authorized recipient at the time of delivery.

We truly appreciate your understanding as we remain committed to complying with all applicable federal regulations while ensuring your order is delivered safely and securely.

Rated 5 out of 5 stars

Great service

Great service ! Delivery was fadt and products are great. The local store stopped selling and this is better !

9 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Byron, thank you for the positive review!

Rated 5 out of 5 stars

Easy!

Easy to order and fast to get to my house! Thank you!

11 June 2026
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Reply from Vape Juice Depot

Lisa, thank you for the positive review!

Rated 2 out of 5 stars

I got my vapes but for the 2 geek bars…

I got my vapes but for the 2 geek bars in Miami mint and cool mint, there was no charger included.... who does that? Really? Ugh..... prolly will never order with you again...

11 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Amy, thank you for your feedback!

We sincerely apologize for any inconvenience this may have caused. However, the product description does indicate that a charger is not included with this device.

We understand how this may have been disappointing, and we’re truly sorry for any frustration it may have caused. If you have any questions about compatible charging options or need assistance with your order, please do not hesitate to reach out to our customer support team at Support@vapejuicedepot.com.

Rated 5 out of 5 stars

⭐️ ⭐️⭐️⭐️⭐️

Great fast shipping and service great products exactly what i order every time great prices will keep coming back. love the points system too, helps you save money in the long run

11 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Blaine, thank you for the positive review!

Rated 1 out of 5 stars

Haven’t received it yet

Haven’t received it yet. Ordered it over a week ago

11 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Peggy, thank you for taking the time to share your feedback!

We’re sorry to hear about your experience and understand how frustrating delivery issues can be.

According to the tracking information, there were two unsuccessful delivery attempts, and the third delivery attempt was successful. We have confirmed that your package was delivered and signed for on June 20, 2026, at 1:18 PM.

We sincerely regret any frustration or inconvenience this situation may have caused. If you have any additional questions or concerns, please don’t hesitate to reach out to our customer support team at Support@vapejuicedepot.com.

Rated 5 out of 5 stars

Great customer service

Great customer service. Received my order very quickly. They also have a great selection of products

29 April 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Desiree, thank you for the positive review!

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