Vape Juice DepotReviews 

8,260
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 3,639 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent prices and the high quality of the products, which are always as expected. Many people appreciate the fast shipping and efficient order processing, often receiving their items within a week or even sooner. The company is also commended for its user-friendly website design and reliable service, making the overall ordering experience pleasant. However, some customers also noted concerns regarding the shipping costs, which can sometimes exceed the order value, and the mandatory signature requirement for delivery. A few other people also felt that the shipping time was not always as fast as anticipated, and there were occasional issues with order fulfillment or communication about delivery status.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast shipping... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality, taste,... See more

Order

Users describe positive interactions with order, with many reviewers expressing satisfaction with the quick... See more

Price

People report positive experiences with price, consistently praising the good, fair, and amazing pricing for... See more

Service

Reviewers mention positive feedback about service, often highlighting fast service and shipping, and a quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Product is always as expected. Shipping plus excise tax is very pricey. Usually order a single 60ml vial and shipping etc costs more than the order. Also comes in a week or so rather than the 2-5 da... See more

Company replied

Rated 4 out of 5 stars

All products were in stock, packed and shipped next day. My frustration is that it takes a week to get the orderfor standard shipping but I don't believe that is the fault of Vapor Juice Depot. As I t... See more

Company replied

Rated 5 out of 5 stars

It says I recieved my package on shop and I havent recieved anything. The worst part is your sight guaranteed me 2 business days and that's also incorrect. Now im trying to figure out why I haven't r... See more

Company replied

Rated 5 out of 5 stars

My daughter told me about you and this is my second order. Both times it was fast and easy. My deliveries arrived with no problem and I was able to sign for them electronically through USPS informed... See more


Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store
  3. Tobacco Shop

About Vape Juice Depot

Written by the company

Vape Juice Depot only carries superior-quality vape products, and we provide them to you at the most affordable price anywhere in the US. Each product we offer goes through rigorous quality control before landing on our shelves. We offer the largest selection of Premium Salt Nic eLiquids, Portable Pod Systems, Vaporizer Kits, Tanks & Cartridges, Coils, and much more. Competitive Low Prices and Free Domestic Shipping with no minimum purchase. Shop now and Save BIG!
FINAL SALE
FREEBASE ELIQUIDS
NICOTINE SALTS
DISPOSABLE VAPE
VAPE TANKS
NICOTINE POUCHES

Customer Loyalty Program

Written by the company

Earn Points and Save Big
Join our rewards club and get up to 8% cash back on all orders.

Our Shipping Promise

Free US Shipping

Free US Shipping on all orders above $99

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(8,260)

3,414 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great prices

Great prices. Ordered some vapes that my area no longer carry and was able to order them from this site.

29 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Christin, thank you for the positive review!

Rated 5 out of 5 stars

Always happy to do business with Vjd

Always happy to do business with Vjd. The new shipping system is a little strange but ultimately my order gets here pretty quickly. Thanks again and I wish you a happy 4th!

30 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Hunter, thank you for the five-star review!

Rated 5 out of 5 stars

I am very satisfied with this company

I am very satisfied with this company. Its delivery vs. other companies I’ve used is really fast. I will continue to use Vape Juice Depot!

30 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Celesta, thank you for the five-star review and continued support!

Rated 5 out of 5 stars

Excellent prices, fast order processing

Excellent prices, extremely fast from time of order to time of shipping! Signature fee is kinda ridiculous, seems like just the cost of shipping, since I have never had to actually sign for it...

30 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Charles, thank you for the five-star review!

Rated 1 out of 5 stars
Vape Juice Depot logo

Reply from Vape Juice Depot

Karen, thank you for taking the time to share your feedback!

According to the tracking information, your package was delivered on July 2, 2026, at 12:46pm.

Please do not hesitate to reach out to our customer support team at Support@vapejuicedepot.com if you have any other questions or concerns!

Rated 4 out of 5 stars

Order took longer than usual but…

Order took longer than usual but appreciate the easy use of the sight

11 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Kim, thank you for the positive review!

We truly apologize for the shipping delay you experienced and sincerely appreciate your patience and understanding throughout the shipping process.

Thank you for choosing Vape Juice Depot, and we look forward to serving you again!

Rated 1 out of 5 stars

Paid for expedited shipping and have…

Paid for expedited shipping and have not received the order, haven’t gotten any communication of what or why my order hasn’t been delivered.

29 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

John, thank you for taking the time to share your feedback!

We truly apologize for any frustration the tracking information may have caused.

We have confirmed that your order was packed and shipped on June 30, 2026.

We recommend continuing to monitor the tracking information for further updates, as it can take 24–48 hours for the tracking status to update after shipment.

Please do not hesitate to reach out to our customer support team at Support@vapejuicedepot.com if you have any other questions or concerns.

Rated 5 out of 5 stars

As Agreed

Everything was as agreed and shipping was quick

29 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Michael, thank you for the five-star review!

Rated 3 out of 5 stars
Vape Juice Depot logo

Reply from Vape Juice Depot

Hello Barbara,

Thank you for taking the time to share your feedback!

We cannot apologize enough for the shipping delay you have experienced.

We have confirmed that your order is currently expected to be delivered on July 5, 2026.

Please do not hesitate to reach out to us at Support@vapejuicedepot.com if you have any other questions or concerns.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look