Vape Elevate Reviews 

683
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

From start to finish a great purchasing experience. Website knowledgable to help make correct choices initially then email tips after purchase…great! Kept informed what stage purchase/delivery was at... See more

Rated 1 out of 5 stars

They are quick to take your money when ordering. Not possible to connect on phone number published. Emails enquiring about items under warranty go unanswered. Terrible shop and non existing customer s... See more

Rated 5 out of 5 stars

Top communication. Email on confirmation and despatch and a follow up. Big plus is UK stock holding NOT a UK website but then shipped from Europe with possible import tax etc Slight manufacturing d... See more

Rated 5 out of 5 stars

Ordered from these a couple of times, fabulous service! Had an issue where the glass mouth pieces for my vape (the one already inside and the spare) both came broken and they replaced them immediate... See more

Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store

Written by the company

Dry Herb Vaporizers & Accessories. Vape Elevate is the UK's favourite herbal vape store. UK Based. Free UK Shipping. We Hold All Of Our Stock In House With Same Day Shipping. We Only Purchase Stock Directly From The Manufacturer Or Their Appointed Agent. Give Us A Ring Or Drop Us An Email To Experience Our World Class Customer Service!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

683 reviews

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4.4

All reviews

(683)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Genuine dealers of stormz n pickle the…

Genuine dealers of stormz n pickle the best a man can get. Do it lol but the good thin is besides the joke is that this company is legit

2 August 2022
Vape Elevate logo

Reply from Vape Elevate

Haha - thank you, Gary! Yes - we only stock genuine products at Vape Elevate :)

The Vape Elevate Team

Rated 5 out of 5 stars

Very good service

Very good service, very user friendly website and ordering products. Great communication, once you have ordered, keeping you updated about delivery.

One of the best within the vape services in UK.

4 July 2022
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Reply from Vape Elevate

Thank you for the review! We're glad you had a great experience shopping with us!

The Vape Elevate Team

Rated 5 out of 5 stars

Great seller

Prompt delivery, product as described, offered at a much better price point compared to others. I would buy from this site again without hesitation.

4 July 2022
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Reply from Vape Elevate

Thank you, AD!

The Vape Elevate Team

Rated 1 out of 5 stars

Scratched screen on vocano onyx device…

Scratched screen on vocano onyx device with debris inside display and staff tell you that it may happen in transit and have to pay postage to send back not the most helpful of staff either very stressful for an expensive device :(

1 July 2022
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Reply from Vape Elevate

Hi Ryan

I'm sorry to hear of your experience. We're more than happy to provide you with a full refund as mentioned, however we're unable to cover the postage costs for this, unless there is a fault or significant damage to the device. If you have any further queries, or issues with the device please get in touch at hello@vapeelevate.co.uk

Vape Elevate Customer Care

Rated 5 out of 5 stars

Volcano

Great comms and fast delivery 👌

11 June 2022
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Reply from Vape Elevate

Thank you, Jared!

Vape Elevate Customer Care

Rated 5 out of 5 stars

Very quick and easy

Very quick and easy. Delivered within 5 days despite the Jubilee bank holidays falling in the middle.

9 June 2022
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Reply from Vape Elevate

Thank you, Charlie!

Vape Elevate Customer Care

Rated 5 out of 5 stars

i love the black Mumba

i love the black Mumba. i have 2 and yes sometimes the glass filters brake but to buy a new one is litterly the price of a coffee at coaster. there service is wonderful and they have the proper ovens for those who are medical marijuana patient. I'm with sapphire medical and hopefully those who are looking for the right vape for there medicine the black mamba all the way.

4 June 2022
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Reply from Vape Elevate

Thank you, Emm-jay! We're really pleased to hear that you're enjoying your Black Mamba!

Vape Elevate Customer Care

Rated 5 out of 5 stars

Vape elevate review

Great service, great prices, delivered on time fully recommended company

14 May 2022
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Reply from Vape Elevate

Thank you, Mush! :)

Vape Elevate Customer Care

Rated 5 out of 5 stars

Good company, good service, good products

Vape elevate are my sole supplier for vaping products, in particular convection / dry vaping. They have a good range of products, reasonably priced, and offer good customer services. Recommended.

10 May 2022
Vape Elevate logo

Reply from Vape Elevate

Thank you, Nik! We really appreciate having you as a loyal customer :)

Vape Elevate Customer Care

Rated 5 out of 5 stars

Thumbs up

Fast delivery, great communication and good price. Thoroughly recommend

8 May 2022
Vape Elevate logo

Reply from Vape Elevate

Thank you, Allan! :)

Vape Elevate Customer Care

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