Never had a problem with vape direct. Only thing is they use dpd for deliveries and dpd just leave my order thrown at the gate. All they have to do is either ring my phone or the buzzer at the gate an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely reliable and fast service. I ordered my fav vape (what I found during my last trip to the UK) and it is unavailable in my country. They delivered it so fast and in an excellent and profe... See more
The products are phenomenal and the company is even better! When I made my first order several months ago they included some free gifts! Recently, I missed the allotted time to pick up a delivered pac... See more
I recently had an outstanding experience with Vape Direct! The quality of their vapes is excellent, and shipping to the UK was seamless. I was kept informed throughout the entire process, and my order... See more
Company details
- #3 of 6 best companies in Vaporizer Store
Written by the company
At Vape Direct Store we offer world leading vape brands at exceptional value. We are stockist of Elf Bar, Lost Mary, IVG and NEAFS Irelands first Heated Tobacco Alternative. Our aim is to offer adult smokers alternatives the help them reduce their harm exposure and save money. Our ambition is to deliver a world class customer experience through every step of your journey with us.
Contact info
6-9 Trinity Street, D02EY47, Dublin 2, Ireland
- 0834057743
- info@vapedirectstore.com
- vapedirectstore.com
4.8
Excellent
292 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and efficient
Great company order was shipped and received within two days. Website very easy to find what I needed. Would highly recommend
9 January 2024
Excellent service from Vape Direct
Excellent service from Vape Direct. Good value for money, free shipping on orders over €30, look after their regular customers with money off vouchers at Christmas, packaging is lovely, quick delivery.... there is nothing bad to say about this company, don't hesitate to order from them
19 January 2024
Unprompted review
Always looked after
Always looked after, fast reply’s and happy too help , fast delivery and so cheap , a genuine review would give them 6 stars if I could
4 January 2024
Top class service from beginning to end
6 January 2024
Excellent service
Great offers, quick delivery and a personal note with some freebies included ! Will be recommending to everyone, thanks guys :)
9 January 2024
Unprompted review
Sound lads with quick delivery
Sound lads with quick delivery. Deffo will be ordering from then again
3 January 2024
Cheaper than anywhere else and next day…
Cheaper than anywhere else and next day delivery is great.
2 January 2024
Excellent service as usual
Excellent service as usual. Ordered at 9PM and received the order next day morning. Vape quality is super as well.
28 December 2023
Top service,affordable and fast…
Top service,affordable and fast efficient delivery. Highly recommend!!
17 December 2023
Excellent variety speedy delivery and…
Excellent variety speedy delivery and brilliant prices
19 December 2023
Very quick and easy to deal with
Very quick and easy to deal with. Very straight forward.
19 December 2023
5 star service from Matt & team
5 star service from Matt & team, every single time!!!! I wouldn't go anywhere else. Thanks guys for always being so kind and accommodating 🌟🌟🌟🌟🌟
15 December 2023
Quick delivery
Quick delivery, personal touches like extra vapes for free, if anything was ever wrong with an order or an order went missing it would be rectified immediately, great company
13 December 2023
Excellent service and delivered very…
Excellent service and delivered very quickly everytime I order. Keep up the good work😁
14 December 2023
Won’t shop anywhere else
I heard about Vape Direct through a friend who orders regularly, and I have to say the service is absolutely fantastic. The value for money is incredible I save so much money ordering from them. I stopped going to my regular place and started buying from here instead. You really can’t beat the value compared to other places. Customer service is amazing, Matt is so helpful and friendly. Delivery is with DPD I’ve found it to always be very fast. They often throw in a few testers as well!! Ease of ordering is great. Can’t recommend these guys enough 🙏🙏
15 December 2023
Unprompted review
Love it
Vapes I got had such good flavour and super adorable, will defo be ordering from them again 100% recommend, also got 4 free vapes to try out it was such a nice surprise 😃
4 December 2023
Easy to use ordering
Easy to use ordering. Fast delivery. Great product.
I couldn't ask for better service.
Well done everyone at vape direct. 👏
Will definitely be ordering again.
Thanks everyone
4 December 2023
Great company to deal with excellent…
Great company to deal with excellent customer service, highly recommend them.
7 December 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.