Vape Connect Reviews 

3,754
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,148 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the company for its excellent service and competitive pricing. Many people appreciate the wide selection of products and the ease of ordering online. Reviewers consistently highlight the exceptionally fast delivery, with many orders arriving the very next day. However, some customers also noted issues with delivery, specifically when paid next-day services experienced delays or failed to arrive as expected. A few other people mentioned receiving incorrect or missing items in their orders. Additionally, some reviewers experienced product quality concerns, such as changes in flavor not matching descriptions or issues with product charging.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many consistently praising the super fast and... See more

Service

People report positive experiences with service, consistently describing it as excellent, fantastic, and... See more

Product

Customers consistently note positive experiences with product quality, selection, and value, often... See more

Order

Clients share positive opinions on order, frequently describing the process as easy, straightforward, and a... See more

Price

Consumers consistently express satisfaction with the pricing, often describing it as great, brilliant,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Over 3years of using vape connect online, I can truly say there has been several improvements on the website navigation and clarity, also the choices are more varied, the quality of the... See more

Rated 5 out of 5 stars

I'm completely blown away on how quickly my order was processed, kept informed to the status & delivery. I initially placed an order on Saturday 4th July & was delivered on Sunday July 5th! Amazing, s... See more

Rated 5 out of 5 stars

Very easy to find the product I like on your site,easy drop flavor choices, and plenty to choose from and they arrived in a super fast time,very pleased ,will be ordering from you again,many thanks

Rated 5 out of 5 stars

Excellent service. Placed an order online late on Sunday afternoon and it was delivered by 1.00 the next day. The reward points mean I get money off on some orders too.

Company replied


Company details

  1. Electronic Cigarette Store
  2. Tobacco Shop
  3. Vaporizer Store

Written by the company

Welcome to Vape Connect, your ultimate destination for all your vaping needs in Preston, Lancashire. Since our establishment in 2019, we have proudly served the vaping community with our exceptional products and outstanding customer service. As the most popular and friendly vape shop in Preston we strive to create an inviting and inclusive environment for vapers of all levels of experience.

Lowest Price Vapes!

Written by the company

Free Next Day Delivery!
Get the best Vape deals on the internet! We stock all the latest and most popular brands from IVG 2400 to Hayati Twist.
Lowest Prices Guranteed!
ANY 3 LEGAL BIG PUFFS FOR £22 --- ANY 10 Salts for £18.99

Contact info

IVG 2400 ANY 3 for £22

Get the best IVG 2400 Deals! All 67 Flavours in stock!

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,754)

2,150 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery

Quick delivery

6 June 2026
Vape Connect logo

Reply from Vape Connect

Hi King,

Thanks for your review. We are thrilled to hear that your order arrived quickly and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to reach out vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

It was so quick

It was so quick

6 June 2026
Vape Connect logo

Reply from Vape Connect

Hi Kevin,

Thanks for your review. We are thrilled to hear that your order arrived quickly and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to reach out vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars
Vape Connect logo

Reply from Vape Connect

HI Clive,

Thanks for your review. We are thrilled to hear that your order arrived quickly and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to reach out vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Great variety and choice and super…

Great variety and choice and super prices. Next day delivery which was brilliant. Highly recommend.

31 May 2026
Vape Connect logo

Reply from Vape Connect

Hi Laura,

Thanks for your review. We are thrilled to hear that your order arrived quickly and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to reach out vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Quick delivery

Quick delivery, reasonable prices

9 June 2026
Vape Connect logo

Reply from Vape Connect

Hi Williams,

Thanks for your review. We are thrilled to hear that your order arrived quickly and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to reach out vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Brilliant service

Brilliant service

30 April 2026
Vape Connect logo

Reply from Vape Connect

Hi,

Thanks for your review. We are thrilled to hear that your order arrived quickly and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to reach out vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 1 out of 5 stars

I purchased the same product ive always…

I purchased the same product ive always purchased. But this time the spearmint came in black plastic not the usual blue and the flavour has changed and is so much worse. There is no description saying its changed and the image on the site is still of the normal blue packaging not this black one.

8 June 2026
Vape Connect logo

Reply from Vape Connect

Thank you for taking the time to leave your feedback.

We're sorry to hear that you were disappointed with your recent purchase. Manufacturers do occasionally update their packaging, which can result in products looking different from previous versions. However, we understand your concern, especially if the product image on our website has not yet been updated.

We're also sorry to hear that you feel the flavour has changed. We'd really like to look into this for you, as we'd like to determine whether this is a manufacturer change or a potential issue with the batch you received.

Please get in touch with our customer support team with your order details, and we'll be happy to investigate this further and do our best to help resolve the issue.

Thank you again for bringing this to our attention.

Rated 5 out of 5 stars

very easy to do and always in stock

very easy to do and always in stock. very happy.

5 June 2026
Vape Connect logo

Reply from Vape Connect

Hi Ross,

Thanks for your review. We are thrilled to hear that your order arrived quickly and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to reach out vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars
Vape Connect logo

Reply from Vape Connect

Hi Chris,

Thanks for your review. We are thrilled to hear that that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to reach out vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient

5 June 2026
Vape Connect logo

Reply from Vape Connect

Hi Scott,

Thanks for your review. We are thrilled to hear that your order arrived quickly and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to reach out vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 2 out of 5 stars

The box’s were damaged

The box’s were damaged like squashed, it was also 3 days late even tho it did say next day delivery besides that it was Alr

5 June 2026
Vape Connect logo

Reply from Vape Connect

Thank you for taking the time to leave your feedback.

We're sorry to hear that your order arrived later than expected and that the boxes were damaged in transit. We understand how disappointing this must have been, especially when you were expecting next-day delivery.

We're pleased to hear that everything else was okay, but we'll certainly take your comments on board. If the products themselves were damaged in any way, please don't hesitate to contact our customer support team and we'll be happy to assist.

Thank you again for your feedback, and we hope to provide you with a better experience on your next order.

Rated 5 out of 5 stars

Always great

Always great. Always on time Thanks

31 May 2026
Vape Connect logo

Reply from Vape Connect

Hi David,

Thanks for your review. We are thrilled to hear that your order arrived quickly and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to reach out vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars
Vape Connect logo

Reply from Vape Connect

Hi Alison,

Thanks for your review. We are thrilled to hear that that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to reach out vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Always prompt delivery and good choice…

Always prompt delivery and good choice of flavours

4 June 2026
Vape Connect logo

Reply from Vape Connect

Hi Fiona,

Thanks for your review. We are thrilled to hear that your order arrived quickly and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to reach out vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Wha a fantastic company this is very…

What a fantastic company this is very very fast delivery on product great prices too

4 June 2026
Vape Connect logo

Reply from Vape Connect

Hi Robison,

Thanks for your review. We are thrilled to hear that your order arrived quickly and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to reach out vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

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