Great company, does some fantastic deals, and amazing value for money. I used to go to a local vape shop, but found was getting more expensive by the month. Cane across vape n go and couldn't believ... See more
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Vape and Go is a UK-based online vape shop, serving adult vapers across the country since 2018. From our warehouse in Preston, we stock one of the widest ranges of vaping products in the UK, including vape kits, pods, nic salts, e-liquids, big puff devices and nicotine pouches from leading brands like Hayati, Lost Mary, IVG, Vaporesso, Elf Bar and SKE Crystal.
Every product we sell is sourced from authorised UK distributors and complies with MHRA regulations. We check our prices against the market daily, so you'll find some of the lowest prices anywhere in the UK — and our multibuy deals across vape kits, pods and nic salts stretch your money even further.
Shop Vape Kits Shop Nic Salts Shop SaleFree Tracked UK Delivery
We offer free standard tracked UK delivery on all orders over £35, with same-day dispatch on orders placed before 8pm, 7 days a week.
Next Day and Weekend Delivery
Royal Mail and DPD next working day delivery options are available at checkout, including DPD Saturday and Sunday delivery for orders that can't wait until Monday.
Click and Collect
Local to Preston? Order online and collect in store at no extra cost.
View Delivery InformationNeed help? Call us on 01772 875800 or get in touch through our website — our team is on hand to sort delivery issues, faulty products or any question about your order. We read every review here and use your feedback to keep improving.
We are a strictly 18+ retailer. All orders are subject to age verification, and we take our responsibilities as a vape seller seriously.
Written by the company
Vape and Go, Unit 11-15, Fylde Road Industrial Estate, Fylde Road, PR1 2TY, Preston, United Kingdom
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Good products , great prices and swift delivery. Excellent company to deal with.
David Crombie ( South Shields )

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Reply from Vape and Go
Missing item from my order. Had to pay an additional £5 to simply get what I'd already paid for once as they decided to send a small partial refund without discussion that wouldn't even cover the cost of replacement product let alone the additional delivery charge!

Reply from Vape and Go
Service was quick dispatched the same day, very nicely packed parcel delivery was 2 to 4 days it was delivered on the third day nice going vape and go.

Reply from Vape and Go
Speedy and effcient delivery service. Also provided very helpful advice on vaping and their products to aid in the product choice for the switchover from smoking to vaping.

Reply from Vape and Go

Reply from Vape and Go
The same problem as every time, it’s always delayed on delivery, my order was placed 7 days ago and I still haven’t had my delivery, was on hold for 30 minutes with Royal Mail for the call to dropped, last time I phoned to complain the person who eventually answered really didn’t seem to care less

Reply from Vape and Go
It's always delivered on time, usually the next day.
The prices are better compared to other websites I don't use any more, and these refills are great!

Reply from Vape and Go

Reply from Vape and Go
Vape and Go
Are very much an exceptional company that i trust and support. I place my orders and receive them in perfect condition and always on time. The customer service is fantastic i wouldn't use anyone else. Highly recommend 100%👌 🥰

Reply from Vape and Go
Excellent service nice flavours mega quick delivery

Reply from Vape and Go
I have been purchasing all my husband’s vapes from VAPE AND GO and I have NEVER been disappointed in their service and products.
They offer amazing deals, with the latest version of vapes to try.
All the products arrive in a timely fashion and are so reliable.
It’s the ONLY vape online company I will ever buy from.
I highly recommend them and enjoy the experience I know and a hassle free of purchase.

Reply from Vape and Go
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