Ordered a vape doa emailed 6 days ago with no response expected to hear something by now. Update Received a response after this original post and they have been very helpful and organised a replacem... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Great company, does some fantastic deals, and amazing value for money. I used to go to a local vape shop, but found was getting more expensive by the month. Cane across vape n go and couldn't believ... See more
Company replied
I order one a month from Vape & Go. Never any issues. 100% legit & fast delivery and there are really great deals on. I got regular emails telling me what's new and what's on offer. 100% recommend. I... See more
Company replied
The nicsalt are better priced than anywhere else I've seen, locally or online for Elux legends. Delivery is always fast plus you get loyalty points for buying.
Company replied
Company details
About Vape and Go
Written by the company
Vape and Go is a UK-based online vape shop, serving adult vapers across the country since 2018. From our warehouse in Preston, we stock one of the widest ranges of vaping products in the UK, including vape kits, pods, nic salts, e-liquids, big puff devices and nicotine pouches from leading brands like Hayati, Lost Mary, IVG, Vaporesso, Elf Bar and SKE Crystal.
Every product we sell is sourced from authorised UK distributors and complies with MHRA regulations. We check our prices against the market daily, so you'll find some of the lowest prices anywhere in the UK — and our multibuy deals across vape kits, pods and nic salts stretch your money even further.
Shop Vape Kits Shop Nic Salts Shop SaleDelivery and Shipping
Free Tracked UK Delivery
We offer free standard tracked UK delivery on all orders over £35, with same-day dispatch on orders placed before 8pm, 7 days a week.
Next Day and Weekend Delivery
Royal Mail and DPD next working day delivery options are available at checkout, including DPD Saturday and Sunday delivery for orders that can't wait until Monday.
Click and Collect
Local to Preston? Order online and collect in store at no extra cost.
View Delivery InformationCustomer Support
Need help? Call us on 01772 875800 or get in touch through our website — our team is on hand to sort delivery issues, faulty products or any question about your order. We read every review here and use your feedback to keep improving.
We are a strictly 18+ retailer. All orders are subject to age verification, and we take our responsibilities as a vape seller seriously.
Why shop with Vape and Go
Written by the company
- Same-day dispatch, 7 days a week
- Order before 8pm any day of the week and your order leaves our Preston warehouse the same day, with Royal Mail and DPD next-day options at checkout.
- Free tracked UK delivery over £35
- Free tracked delivery on all UK orders over £35. Need it faster? Next-day and DPD weekend delivery upgrades are available at checkout.
- Genuine stock, lowest prices
- Every product is sourced from authorised UK distributors and MHRA compliant. We check our prices daily so you get some of the lowest in the UK.
- Real support when you need it
- Call us on 01772 875800 or email support@vapeandgo.co.uk. We read every review and use your feedback to improve.
Contact info
Vape and Go, Unit 11-15, Fylde Road Industrial Estate, Fylde Road, PR1 2TY, Preston, United Kingdom
- 01772 875800
- support@vapeandgo.co.uk
- vapeandgo.co.uk
4.6
Excellent
27K reviews
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Reply from Vape and Go
Thank you, Sharon! Great service and fast delivery every single time is the standard we hold ourselves to. Thanks for being a regular — see you soon!
Kind Regards,
Vape and Go
Quick delivery exacly what i wnt at a…
Quick delivery exacly what i wnt at a great price
12 August 2026
Reply from Vape and Go
Thank you, Susan! Exactly what you wanted, at a great price, without the wait — that's an order done properly. We'd love to have you back!
Kind Regards,
Vape and Go
Everything about ordering here has been…
Everything about ordering here has been amazing. Great prices, fast delivery and never any problems. Would and have recommended to fellow vapers.
12 August 2026
Reply from Vape and Go
Anita, thank you — passing our name on to fellow vapers is the biggest compliment there is. Delighted it's been plain sailing every time, and we'll keep it that way!
Kind Regards,
Vape and Go
Very easy to order online,I also…
Very easy to order online,I also recived my parcel the next day.
12 August 2026
Reply from Vape and Go
Thanks, Simon! Easy to order and on your doorstep the next day — exactly how it should be. We'll have the next one to you just as quick!
Kind Regards,
Vape and Go
The perfect online company in my…
The perfect online company in my experience - don’t let me down 🤪
12 August 2026
Reply from Vape and Go
Ha — no pressure then, Peter! 😄 Thank you for the kind words; we'll do everything we can to keep that record intact. See you on the next order!
Kind Regards,
Vape and Go
Reply from Vape and Go
Thank you, Lyn! Really pleased the app made ordering simple and the delivery didn't hang about. Hope to see you again soon!
Kind Regards,
Vape and Go
Reply from Vape and Go
Thanks, Barry! A perfect transaction is the only kind we ever want to be part of. Come back and see us anytime!
Kind Regards,
Vape and Go
Absolutely brilliant shop
Absolutely brilliant shop, been ordering from here for over a year now. Amazing value, very quick delivery. The points added to your account after purchases makes it even better.
18 August 2026
Unprompted review
Reply from Vape and Go
Lucy, a whole year of orders — thank you! Really glad the loyalty points are sweetening the deal on top of the value and quick delivery; that's exactly what they're there for. Here's to the next year!
Kind Regards,
Vape and Go
Great delivery time and prices,very…
Great delivery time and prices,very happy with this company,I use them everytime for my vape refills.
11 August 2026
Reply from Vape and Go
Thank you, Rosie! Being your every-time choice for refills means a lot to us. We'll keep the prices keen and the deliveries prompt — see you at the next one!
Kind Regards,
Vape and Go
Arrived when stated
11 August 2026
Reply from Vape and Go
Thanks, Carl! Glad the order arrived exactly when we said it would. If there's anything that would have nudged this up to a five, we'd love to hear it — just drop us a line. Hope to see you again soon!
Kind Regards,
Vape and Go
Reply from Vape and Go
Thank you, Mark! "Very safe to deal with" is a lovely thing to read — trust matters more than anything when you're ordering online. We'd be pleased to see you back anytime!
Kind Regards,
Vape and Go
Quick and easy to use plus delivery…
Quick and easy to use plus delivery time excellent
11 August 2026
Reply from Vape and Go
Thanks, James! Quick to order, easy to use and delivered bang on time — that's the hat-trick we aim for. See you on your next order!
Kind Regards,
Vape and Go
Great service / best prices
Great service / best prices /very fast dispatch and delivery / very please i've found this site.
8 August 2026
Reply from Vape and Go
Nik, we're just as pleased you found us! 😊 Thank you for such a generous list — we'll keep the dispatch fast and the prices at their best for your next visit.
Kind Regards,
Vape and Go
Reply from Vape and Go
Thank you, Carly! 🫶 "As usual" is the bit that makes our day — glad the prices and speedy deliveries keep hitting the mark. See you on the next order!
Kind Regards,
Vape and Go
vape and go are brilliant
vape and go are brilliant, they have great deals and fast delivery. i have no complaints
10 August 2026
Reply from Vape and Go
Thanks, Charlie! Brilliant deals and fast delivery are exactly what we want to be known for — and "no complaints" is the cherry on top. Long may it continue!
Kind Regards,
Vape and Go
I have been charged twice
10 August 2026
Reply from Vape and Go
Lucy, we're really sorry — you shouldn't have had to chase us the way you did, and we're sorry for the worry it caused. Your refund was initiated as soon as we had the details from you, though the weekend will likely have slowed things down at the bank's end. We hope it's reached you by now; if it hasn't, please email support@vapeandgo.co.uk and we'll chase it up straight away. Sorry again for the trouble.
Kind Regards,
Vape and Go
Reply from Vape and Go
Thank you! Really pleased everything arrived the very next day — that's the service we set out to deliver on every order. Hope to see you again soon!
Kind Regards,
Vape and Go
Blown away by this lovely company
Blown away by this lovely company. Not only do they do great deals and speedy delivery (regardless of what time of day you order!), I emailed asking if they could give me tips on opening the bottles with my arthritic hands. They responded right away saying email when I next order & they will undo the bottles for me prior to sending out to help. Well, I emailed with my order number & sure enough they had done every bottle for me. They took the time to locate my order, opened 20 bottles for me & sent to me the next day. They didn’t have to do any of that. I was so incredibly grateful I shed a tear! They always send out so quickly too. I recommend to everyone. THANK YOU!! Outstanding customer service they respond so quickly too!
17 August 2026
Unprompted review
Reply from Vape and Go
Emily, this one made our week — thank you. What the team did with your bottles is exactly the kind of care we want every order to carry, and hearing how much it helped means an enormous amount; your words have gone straight to them. That offer stands every time you shop with us — just pop your order number in an email and we'll have everything opened and ready before it ships. Thank you for such a generous review!
Kind Regards,
Vape and Go
Reply from Vape and Go
Hi Ty, thanks for the 5 stars! Fast delivery is the bit we work hardest on, so it's good to know it landed. See you next order 😊
Kind Regards,
Vape and Go
Reply from Vape and Go
Hi Katherine, thank you! On time and in one piece is exactly what we aim for, and it's lovely to keep seeing you back 😊
Kind Regards,
Vape and Go
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