VanPimps Reviews 

325
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Bought a set of windows for a transit custom. Fitment is appalling, so much so the rear quarters wouldn’t fit the van. Spoke to Caitlin who said she’d email me never did ! So after... See more

Rated 5 out of 5 stars

Great experience. First time using this company, easy online ordering, very quick delivery. Parts fitted as they should. No problems fitting. Ordered the rear barn door spoiler, rear bumper protec... See more

Rated 4 out of 5 stars

Just received and fitted my windows and they look awesome. Unbelievable fast delivery packaged very well. I just need the offside rear window that was out of stock but apart from that highly recommend... See more

Rated 5 out of 5 stars

The window for my van is just perfect. Arrived in excellent condition only a couple of days after ordering it. They are very easy to install. Cutting the door panel is probably the hardest part of the... See more

Company details

  1. Auto Machine Shop

Written by the company

Styling & Conversion Accessories For Pimping Your Van . Based in Sileby, Leicestershire


Contact info

  • Unit 1, Manor Drive, Sileby, LE12 7RZ, Leicestershire, United Kingdom

  • vanpimps.co.uk

3.8

Great

TrustScore 4 out of 5

325 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(325)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Why go anywhere else?

I've used Van Pimps for a number of years on and off as I do my occasional projects, their knowledge and professionalism is exceptional only matched by the quality of their superb range of products. I ordered PM on day one and delivery has been AM on Day two AND by FedEx not one of the dodgy "economy" carriers, it's just quality from start to finish. Superb!

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Great products

What a great service, I needed a replacement glass for my transporter wing mirror and it was delivered the next day. Will certainly use Van Pimps again if needed, they have a great selection of products at good prices. Thank you guys

22 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service start to finish

Excellent service start to finish really easy to order really good website emailed straight away to confirm . Then received two days later excellent packaging couldn’t fault any part of the ordering process
5 *

20 February 2025
Unprompted review
Rated 4 out of 5 stars

Firstly 5 stars for prompt delivery and…

Firstly 5 stars for prompt delivery and great packaging,
However fitting was a struggle even the head rest’s.
The driver seat was the worst as there is barely any gap between the seat and seat back to push through the covers, even though I removed the seat (as my van has a bulkhead) the process was painful quite literally! The seat in the demonstration video is clearly not as my Mercedes Vito seat .My bench seat was easier thank goodness.
But I can say once fitted the covers look great and comfortable.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery - perfect fit and quick and easy to fit for my Renault Traffic camper.
Definitely would recommend

4 February 2025
Unprompted review
Rated 2 out of 5 stars

Transit Custom Windows Very Poor

I ordered a full set of windows for a swb Transit Custom 2020 after being attracted by the competitive price.

Windows arrived in good time, and well packaged, and upon inspection everything seemed fine, so I set about cutting the openings out in the vehicle and applied the knock on trim ready for window installation.

Now unfortunately from this point on things took a turn for the worst, fast forward to O/S windows fitted, albeit after a lot of panel beating, and having to use ratchet props on the exterior of the glass in order to attain a just about acceptable finish. Moving onto the N/S l would of expected the fitment to be of similar outcome, however despite my best efforts the glass along the top edges of both windows sits very proud of the body recesses, and is just completely wrong in my experience.

The glass on the barn doors also proved to be challenging, with the top outer edges sitting very proud of the bodywork.

I would like to add that I run a small conversion company, and am perfectly aware of the fitting processes involved, having fitted many windows to the Transit Custom & VW Transporter, and can hand on heart say that these windows are of very poor design & quality, not only because of the ill fitting, but also the rear quarter window has a ridiculous amount of black banding, which obscures a large portion of the viewing area, and finally the overall appearance of the windows are very wavy compared to other suppliers.

To summarise, my overall experience with these windows has been extremely disappointing, and in hindsight I wish I hadn’t proceeded with the fitment.

l would like to point out that this reveiw is by no means a slur on Vanpimps themselves, or any of their other products, but simply my own experience of the Windows l received.

To anyone else thinking of purchasing these windows, specifically Transit Custom,please proceed with caution, l for one, will be reverting back to my usual supplier Camper Glass, as the quality and fitment, is worlds apart.

29 January 2025
Unprompted review
VanPimps logo

Reply from VanPimps

Hello Simon,

Thank you for taking the time to leave us this feedback. I'm happy to hear that your windows arrived quickly and were packaged well.

I've had a look into this on our side and I can see that you placed your order back in September last year. I appreciate that upon initial inspection the windows appeared to be in good condition and therefore you waited to fit them.

Upon having issues with the curve of the windows I believe you contacted our support team. Regarding problems like this, we request pictures so that our team can help you in the best way possible. After we asked for images, we did not hear back from you.

I request that you get back in contact with our team so that they can look into this further for you.

Kind Regards,
Ben - Operations Manager

Rated 5 out of 5 stars

Fantastic service really quick delivery…

Fantastic service really quick delivery great product. Made a massive difference in the van. The window is absolutely brilliant. Will be purchasing again from this company. I would recommend them to everyone

20 January 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality splitter, Poor service

I purchased a Transit Custom standard bumper splitter. This product fits the standard bumper reasonably well. And looks really good on the van (I'd give 5 stars for how this looks and it does transform the front end)

Sadly durability is the splitters biggest downfall. The description "manufactured of strong and durable plastic materials" is simply not true. The splitter is made from quite thin and very brittle plastic, which sadly cannot withstand TOUCHING a kerb at less than walking pace (slowly creeping into a parking space) without exploding.

Contact with van pimps customer service to buy another at a sale price I purchased mine at 3 odd weeks ago (I'm Not asking for Free replacement!) has simply been refused, and follow up emails ignored which I find poor.

Sadly how this fits (places holes are drilled into the bumper) means I now have visible holes if I remove, or if I get a different brand the holes still aren't covered.

If you're in the market for a splitter look elsewhere and ensure you get one made of sturdy materials, this one sadly is just for looks.

It seems that once the sale is made there is little to no customer aftercare, which is a critical part of a business. I have dealt with many car parts companies and 99% want to help in similar situations

Update:

Van pimps response below is inaccurate. I was crawling into a parking space so slowly the moment the splitter touched the kerb it exploded. No collision, the van was not floating above the ground so the weight of the van was taken by the wheels, not the splitter.

The fact van pimps run voucher codes regularly I find it amazing they cannot help out a customer by providing another, especially when a splitter described as durable exploded in such circumstances that one made of durable materials as described would have been completely unaffected.

I would also like to add the reviews controlled by the company that appear on their website are only positive ones they decide to show, artificially inflating their good appearance.

28 January 2025
Unprompted review
VanPimps logo

Reply from VanPimps

Hello,

We do apologise you feel this way and we're also sorry that you had an unfortunate accident with your front splitter.

After you contacted us on the 25th of January asking for us to honour the previous discounted price of the splitter, our team looked straight into this for you. You explained that the damage on your splitter was due to you having driven into a kerb. As with any front splitter made of plastic, it is unlikely they'd ever take the full force of a van colliding with concrete, without sustaining damage.

Our team advised that we could not honour the discounted price due to the damage being caused by external factors and the code you had previously used being a single time use, as clearly stated on the initial email.

Our splitters are of good quality, however, they cannot withstand the weight of a van against a kerb and we think it is an unreasonable expectation that damage would not be caused in this situation.

We wish you the best of luck with finding another suitable splitter.

Kind Regards,
The VanPimps Team

Rated 2 out of 5 stars

Item turned up promptly but there was…

Item turned up promptly but there was no tracking item sent through so wasn’t sure when it would arrive.
Only problem is they’re not the right door clips for a MK7 transit as they’re too big.

22 January 2025
Unprompted review
VanPimps logo

Reply from VanPimps

Hi Darren,

I'm happy to hear you received your item promptly. We'll be looking into the tracking issue your order seems to have experienced.

With regard to the door clips, we've checked our website and can see that the description clearly states the original part number that these clips are suitable to replace.

We have removed the clips from the vehicle category you mentioned and I have passed your feedback on to our support team who should be in contact with you soon to offer a resolution.

We're sorry that you're unhappy with your experience here at VanPimps and we hope to have the issue resolved as soon as possible.

Kind Regards,
Ben - Operations Manager

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