VampireFreaks Reviews 2,505

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 605 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are well-made, durable, and exactly as described. Many people are delighted with their purchases, finding the clothing comfortable, stylish, and often exceeding expectations, with some receiving numerous compliments. The ordering process is frequently highlighted as smooth, and the delivery service is consistently fast, with items arriving quickly and well-packaged. Reviewers also appreciate the company's website for its cool design, unique selection, and regular updates, making it a go-to for alternative fashion and accessories. However, some customers experienced minor issues such as a zipper breaking on a new item or discrepancies with sizing, particularly for certain brands or body types. A few people also mentioned a desire for more options in wide-width shoes and suggested improvements like longer chains for certain bags.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Quality

Users consistently express satisfaction with the quality of products, describing items as well-made, durable,... See more

Order

Consumers find order experiences to be overwhelmingly positive, with many praising the speed and care taken... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and straightforward... See more

Website

Customers had positive experiences with the website, with many expressing their love for the site and its... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my first order through VampireFreaks. I ordered the mystery bag and it did not disappoint. I loved all the pieces included and have already sported the attire the wild (with lots of complime... See more

Rated 5 out of 5 stars

The quality of the clothing is topnotch. I ordered about 12 items for my son including a blanket. He loved everything. A couple things need exchanged for different sizes but no worries since I’ve hear... See more

Rated 5 out of 5 stars

Very happy with my purchase, VF always keeps me updated on my orders and in a timely fashion. Received my item quickly and in perfect condition. It’s super cute and fits great. Love the high quality o... See more

Rated 5 out of 5 stars

My Alice in Wonderland throw and t-shirt are FREAKING AWESOME! This my 3 t-shirt from VampireFreaks and absolutely LOVE all 3. My new throw fits perfectly in my Alice in Wonderland room. Thanks for E... See more


Company details

  1. Clothing Store

Written by the company

Gothic clothing, emo clothes and punk goth rock apparel. Tripp Pants, Killstar Dresses and clothing for men and women.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

High Quality

I ordered a handful of items. The products are quality crafted and are packaged very well. I will definitely be blowing money here.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Great cloak

Great cloak! Just as I expected. Not flimsy and it fits well. True to size. A versatile piece in the wardrobe.

8 April 2026
Unprompted review
Rated 2 out of 5 stars

Zipper pull broke on first use

I ordered three items, loved them all BUT the zipper pull broke the first day I used it! I emailed customer service and they do not have extra zipper pulls and because I didn't use the purse within 5 day window they dont care! Poor customer service!

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

I received the package on time and in good condition. The boots are just as gorgeous as they look in the pictures, ridiculously easy to slide in and super comfortable. Looking forward to future purchases!

3 April 2026
Unprompted review
Rated 5 out of 5 stars

They made my exchange easy

They made my exchange easy. I recently gained weight due to medications and ordered the wrong size. I didn't have to pay extra to ship back the wrong one or anything. The item was exactly as described and love it.

They were also really patient with me. I ordered one size, asked for a different one before it was shipped, and then had the exchange to a third different size. 😅 when you don't know your size, things can get complicated but they gave me no issues over it.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Raven Tarot Box

Beautifully crafted tarot Raven box absolutely love it. My advice, pack it better, it's delicate, mine arrived broken. The post office obviously mishandled it.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Top notch service and clothing

Absolutely amazing. First ever order from this site and I had to exchange for a different size. Customer service was quick, and had clear instructions so it wasn’t a hassle at all. Delivery was quick and the quality of my items were excellent. The material was thick and feels really durable. Will definitely be revisiting this online store.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Unique, spooky, fun

VampireFreaks has fantastic unique products, perfect Goth/emo vibes from top to bottom (every detail, like, the packing slip is often stamped with something spooky like a gravestone), and they are so easy to work with. Shipping is a breeze, products arrive well packaged and with extra stickers and pins and goodies more often than not, sales are great, love everything about them. I have been a member of VampireFreaks since back in the day when they were also a social platform like MySpace but for Goths, those were good times.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Experience

I ordered the Celestial Fishnet Tights, very pretty and are quite comfortable as far as fishnets go. Tracking updates and overall communication was great.

12 March 2026
Unprompted review

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