Easy simple communication helped me…
Easy simple communication helped me through the whole process
9 September 2026
Unprompted review
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Company details
Written by the company
Vintage Car Hire Ltd is an accident management and motor claims company dedicated to supporting motorists following non-fault road traffic accidents. We provide comprehensive assistance including replacement vehicles, vehicle recovery and storage, repair management, and coordination with insurers and other relevant parties. Our experienced team manages each claim carefully from start to resolution, keeping our clients informed throughout the process. We are committed to delivering a professional, transparent and reliable service, with our clients’ interests at the heart of everything we do.
Contact info
47-49 Park Royal Road , NW10 7LQ, London, United Kingdom
- 020 4515 2802
- info@vamgltd.co.uk
- vamgltd.co.uk
4.1
Great
11 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The company helped me solve my cases so…
The company helped me solve my cases so well and were always patient and friendly towards me. I recommend this company to everyone!
8 September 2026
Unprompted review
Great Experience with Vintage Claims
Great Experience with Vintage Claims . I was involved in a non fault car collision which left me with no car for a while . Vintage provided me with alike for like car . Excellent service , I would highly recommend ! 10/10
1 June 2026
Unprompted review
2 hearsl time wested. avoid
Total time wested. I had an non fault accident in juky 23. My vehicle was sold forn7k.night before I had accident. Injury made me disabled. This useless.componey took the 50/50 blame without my concent and pocketed the money for vehicle Even though I has 2 solid witness and cctv. Which they never went to retrieve and never approach the witnesses for a year. When I asked for update they were clue lessk about the case.yet they took the vehicle payments.wihtout notifying me. Avoid this ideots. Their ppl cost me my business. Time and money. They stop answering my phones. And in the end still holding payments from insurance and not giving back so we can reopen th case from diff claim componey.
This are inexperience and money grabbers. I would every one to avoid this componey.
I jave made complains to FCA.
23 January 2026
Unprompted review
Reply from Vintage Car Hire Ltd
Thank you for your review. Dear Readers,
From the outset, this claim was accepted and actively managed by our team for approximately one year. At the time of instruction, there was no supporting documentary evidence available, aside from alleged witnesses. The client was requested multiple times to assist in obtaining witness statements and other supporting evidence, including CCTV footage. Despite repeated follow-ups and updates from our side, the client failed to provide any witness statements or timely responses, which significantly delayed the progression of the claim.
Throughout the handling of the matter, the third-party insurer strongly disputed liability. Nevertheless, our team continued to pursue the claim diligently, and after extensive correspondence and negotiations, liability was agreed on a 50/50 basis . This outcome was achieved despite the lack of cooperation and evidence from the client.
During this period, the client also attempted to bypass our involvement by seeking payment directly from the third-party insurer, despite us being the formally appointed representatives. As per standard procedure, the third-party insurer issued payment to us, which led to further objections from the client and the client did not accept the payment which resulted in the payment being on hold until further progression. Subsequently, the client expressed dissatisfaction with the settlement and instructed that the matter be escalated to solicitors. However, this instruction was not followed through with the necessary cooperation, which caused further delays.
The client later instructed that the payment be returned to the third-party insurer and that the file be closed so he could pursue the matter independently . We advised the client that repayment could only be processed upon receipt of the third party’s bank details, which were actively chased by our team. Despite being kept informed of this process, the client continued to raise complaints, threaten us and publish adverse reviews while the matter was still being addressed.
We confirm that, upon receipt of the relevant bank details, the payment was returned to the third-party insurer , and the f ile has now been formally closed from our end . It is also important to note that no payment was received by our company from the client for the services provided throughout the duration of this claim.
In light of the above, we maintain that the claim was handled professionally, transparently, and in accordance with our procedures, and that the issues raised arose primarily due to the client’s lack of cooperation and unrealistic expectations rather than any failure in service on our part.
I was extremely happy with the…
I was extremely happy with the excellent fast and prompt service. I got into an accident as soon as my vehicle was recovered from accident scene i was given a brand new 73 plate Mercedes CLA. My claim took 2 weeks to be settled and paid with no stress no need to chase anyone the company handled everything without giving me any added stress
17 January 2024
Unprompted review
Great service
Great service. Friendly staff. Dealt with my claim swiftly and fast. I definitely recommend!!
15 December 2023
Unprompted review
Excellent service from Vintage
Excellent service from Vintage. They get the job done well. Always keeping you updated as things go.
29 December 2023
Unprompted review
Me and my family were involved in a…
Me and my family were involved in a road accident while we were travelling in a bus. i contacted vintage claims, and they helped us to claim for our personal injury claim compensation. Noman helped us throughout the process most recommended.
28 July 2023
Unprompted review
My father was involved in a road…
My father was involved in a road traffic accident Vintage claims provided us like to like car hire. They dealt with our claim and recovered us the car value without paying anything.
Very professional and quick services.
15 November 2023
Unprompted review
Excellent service
I was recently involved in a motorbike accident, and vintage claims dealt with my repairs and provided me a Like to Like courtesy bike. They are best in dealing with personal injury claims. 👏
5 May 2023
Unprompted review
I hired Vintage Claims Management Group…
I hired Vintage Claims Management Group to deal with my personal injury and vehicle damage claim. My car was damaged and they provided me with a Like to Like replacement car within 24 hours. They got my car repaired.
Very professional services 👏 Most recommended.
20 February 2023
Unprompted review
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