Valiant Finance Reviews 3,292

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 277 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professional approach, often highlighting their dedication to going above and beyond. The service provided is frequently described as efficient and stress-free, with many appreciating the clear communication and quick response times that make the entire process smooth and easy. Reviewers are particularly impressed with the positive user experience, noting that the team makes them feel supported and well-informed at every step. However, some people were dissatisfied with the response time, mentioning that they waited for calls and received only one email over a period of weeks.

What people talk about most

Staff

Reviewers consistently mention positive feedback about staff, highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the professional, efficient,... See more

Customer service

Consumers consistently report positive experiences with customer service. Many highlight the helpfulness,... See more

Response time

Users describe positive interactions with response times. Many customers highlight the quick and efficient... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best finance experience in over 30 years! Talal Al-Ali from Valiant did the 🎩 of financial services. He went above and beyond my expectations from the get go. In my books he just become the Financ... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Eliot highly enough. From the very first call, his service was professional, honest, and focused on getting me the best outcome. He explained everything clearly, kept me updated... See more

Company replied

Rated 5 out of 5 stars

We really appreciate Dara’s help with our business car finance. As a small-to-medium business, we were previously declined by a traditional lender, but Dara handled everything smoothly. His quick foll... See more

Company replied

Rated 5 out of 5 stars

I just wanted to say a big thank you Daniel for all the help and support you gave us with our car financing. From start to finish, you made the whole process feel easy and far less stressful, wh... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Finance Broker

About Valiant Finance

Written by the company


Valiant


About us

Valiant is dedicated to helping you access the right business finance for your needs and streamlining the application process. Cut through the red tape and get back to doing what you love.

We understand the issues businesses face with finance, including those in unique situations who have struggled to secure the cash they need. Valiant offers instant access to 80+ leading lenders, so that you can be confident you’re getting the right product at a competitive rate.

Visit www.valiant.finance, tell us a bit about what your business does, and we’ll find lenders that match your needs. Better yet, see funds in your account in as little as 24 hours. We’ve got you.




Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fast easy and understand that small…

Fast easy and understand that small business need cash flow.

4 March 2026
Valiant Finance logo

Reply from Valiant Finance

Hey Cass,

Thank you for the 5 star review. We are pleased that your experience was straightforward and addressed your cash flow priorities. We look forward to the next opportunity to work with you.

Rated 5 out of 5 stars

Ronan Buckley - Excellent Service

Ronan Buckley, Chris and I would like to thank you for reaching out last year (when we thought Valiant had forgotten about us after the line pump was financed). You took the bull by the horns and totally redeemed Valiant with consistent updates and discussions on how to proceed and working like a boss to find a good lender option for us and succeeding with a good approval outcome.

You have been outstanding in your service and knowledge and generally great communication skills – we have been so happy with your service .

Valiant is very lucky to have you in their Team – you are an outstanding ambassador for the brand.

27 February 2026
Unprompted review
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Reply from Valiant Finance

Hey Suellen,

We are truly grateful for this fantastic feedback about Ronan. It's incredibly rewarding to hear how he took the bull by the horns, provided invaluable updates, and successfully navigated the process for you. We consider it a privilege to serve you and look forward assisting you again in the future.

Rated 5 out of 5 stars

Easy process & very quick

Easy process & very quick. They were very helpful!!

26 February 2026
Unprompted review
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Reply from Valiant Finance

Hey Florina,

Thank you for sharing your positive experience! We are thrilled that you found our process easy and our assistance helpful. We value your business and very much look forward to welcoming you back for any future finance needs.

Rated 5 out of 5 stars

Wonderful 10/10

Wonderful, easy experience. John Tan was super friendly and made the process very easy. It can be overwhelming to be a small business and need help, but John made me feel comfortable and just made the whole experience very positive. Thank you so so much.

26 February 2026
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Reply from Valiant Finance

Hey Ana,

Thank you for highlighting John's excellent service and for your kind words. We're very happy to hear he transformed a potentially overwhelming situation into a positive and easy experience for your small business. We appreciate you choosing us, and we definitely look forward to our next opportunity to assist you.

Rated 5 out of 5 stars

Looking for the perfect broker just ask…

Looking for the perfect broker just ask for Lachlan Tebbutt.
Went out of his way to make everything easy for me being a sole trader, took care of it all and always contactable. What an easy process they'll always have any of my business
Thanks again

19 February 2026
Unprompted review
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Reply from Valiant Finance

Hey Chris,

Thank you for sharing such positive feedback about your experience with Lachlan. We're so pleased to hear that he went above and beyond to ensure a smooth and easy process for you. We value your business and are always here to help.

Rated 5 out of 5 stars

Ella was very helpful

Ella was very helpful, friendly, very responsive (no long waits to hear back) and got the job done quickly for us!

26 February 2026
Unprompted review
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Reply from Valiant Finance

Hey Rachel,

Many thanks for the kind words. We're pleased to hear that Ella's quick follow-up and helpful approach kept things moving and delivered results. Your feedback helps us maintain this high standard, and we look forward to working with you again in the future.

Rated 5 out of 5 stars

Very helpful and good support

Very helpful and good support

23 February 2026
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Reply from Valiant Finance

Hey,

We appreciate you sharing this. It’s great to hear that the support you received was helpful and met your needs. Thank you for your trust. We look forward to assisting you again.

Rated 5 out of 5 stars

Kelvin handled my business loan and he…

Kelvin handled my business loan and he was was absolutely fantastic to work with, being my first business loan he took the time to explain everything to me and made sure I felt confident before we made any decisions. Can’t recommend Kelvin enough! Any loans or financial advice I need in the future he will be my go too!

20 February 2026
Unprompted review
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Reply from Valiant Finance

Hey Jordan,

Thank you for sharing your experience with Kelvin. We're glad his guidance and careful pacing helped you feel confident in every decision. We truly appreciate the recommendation and look forward to working with you again in the future.

Rated 5 out of 5 stars

I went through the process with Tamara…

I went through the process with Tamara and there was no worrying about any financial issues, all was discussed through talking or emails, I would recommend Tamara as she went beyond with help and guidance right to the end.
Thanks again Tamara a true people person

16 February 2026
Unprompted review
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Reply from Valiant Finance

Hey Caroline,

Thank you sincerely for your generous review. It is encouraging to hear that Tamara made everything straightforward, remained responsive across calls and emails, and provided the guidance you needed throughout. We look forward to supporting you again in the future.

Rated 5 out of 5 stars

Phoebe Divanis is the best

This my third time dealing with Phoeba ( Valiant Finance) She’s always there to help. She can make everything possible when you need fund.

23 February 2026
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Reply from Valiant Finance

Hey Jack,

Thank you for your continued trust and this thoughtful note. We’re delighted that Phoebe has been there for you each time and kept the funding process smooth. Your support is greatly appreciated by our whole team. We look forward to being of service again.

Rated 5 out of 5 stars

Valiant Finance are legends

I enquired with Valiant about financing a business vehicle and they put me onto Kelvin Cheung, what a legend! He did all the heavy lifting and got me sorted so much faster than I expected, made it a very easy process from my end.
Highly recommend Kelvin and Valiant Finance!

7 November 2025
Unprompted review
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Reply from Valiant Finance

Hey Isaac,

Thank you for recognising Kelvin’s support. We’re glad the process felt easy and faster than expected. We look forward to assisting you again in the future.

Rated 1 out of 5 stars

Due diligence of course is wonderful…

Due diligence of course is wonderful with hindsight. We trusted the slick salesperson Benjamin Sowden; confident personable and reassuring. We were desperate; my wife and her small business had zero credit history. She needed finance and after being turned away by bank after bank despite continuing to report solid turnover. The result was a $34000 loan with Finance One at insane interest rates. Nice fat 10% commission for Ben that we are still paying for. He assured us that within six months of reporting the same income that the business had been operating at for three years he could get the loan refinanced at a much more affordable interest rate.

Well, lesson learned. Ben became less personable and more elusive, my wife couldn’t keep up the repayments when the refinancing proved to be illusory. She still owes over $13000 after almost three years of paying $1565 per month. Sadly her business has folded as a result. We are both devastated.

17 February 2026
Unprompted review
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Reply from Valiant Finance

Hi David,

Thank you for taking the time to share your experience. We are very sorry for what you and your family have been through. This falls short of the standards we set at Valiant, and we take your concerns seriously.

We have escalated this internally and would value the opportunity to speak with you directly to fully understand what happened and discuss the next steps.

When you have a spare moment, please call 02 9189 6771 or email your preferred contact time or details to customersuccess@valiant.finance so we can arrange a time to speak. One of our managers may also reach out to address your concerns.

Once again, thank you for bringing this to our attention.

Rated 5 out of 5 stars

An amazingly simple process

An amazingly simple, smooth and quick process.
Thank you John Tan for making my experience so great.

17 February 2026
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Reply from Valiant Finance

Hey Stacey,

Thank you for taking the time to review us. We're delighted to hear that John's approach kept everything smooth and on track. We look forward to assisting you again.

Rated 5 out of 5 stars

Smooth and swift process with Dara

We really appreciate Dara’s help with our business car finance. As a small-to-medium business, we were previously declined by a traditional lender, but Dara handled everything smoothly. His quick follow-up and efficient support helped us secure approval within the next business day. Thank you, Dara—we’re very grateful and look forward to working with you again.

12 February 2026
Unprompted review
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Reply from Valiant Finance

Hey Mew,

Thank you for your positive review. We are delighted to hear that Dara provided a seamless process and rapid, situation specific approval. We look forward to assisting you again.

Rated 5 out of 5 stars

Great experience with Valiant

Ronan Buckley from Valiant assisted me in getting multiple finance quotes and information especially considering the specific circumstances with my age. Ronan was very accommodating and provided a great experience that was really personable which I liked. Although I didn't end up going with finance via Valiant Ronan was definitely top notch to work with and would be the go to for future finance needs for me.

12 February 2026
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hey Prestianni,

Thank you for taking the time to share your experience. We are glad to hear that Ronan provided multiple quotes, clear information regarding your circumstances, and a personable experience. Even though you did not proceed this time, we look forward to working with you again in the future.

Rated 5 out of 5 stars

WE AS A BUISNESS FOUND VALIANT…

WE AS A BUISNESS FOUND VALIANT FINANCE,VERY EFFICENT AND GREAT TO WORK WITH,AND A BIG THANK YOU TO KELVIN,WHO WENT ABOVE & BEYOND,TO HELP US
WOULDNT HESITATE TO USE VALIANT AGAIN THANK YOU

14 February 2026
Unprompted review
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Reply from Valiant Finance

Hey Pat,

We appreciate your feedback. It’s good to hear Valiant was great to work with and Kelvin provided exceptional support. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Dara is a bloody legend has helped us…

Dara is a bloody legend has helped us multiple times now. Any loan questions we will always go straight to him.look forward to dealing with him again

12 February 2026
Unprompted review
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Reply from Valiant Finance

Hey Andrew,

Thank you for the kind words about Dara. We’re pleased he has supported you time and again. We look forward to continuing our partnership.

Rated 4 out of 5 stars

Worked with Talal and got wonderful support

Worked with Talal and got wonderful support and am so grateful we were able to work with Talal and his organisation.
Made this experience very easy and he was constantly in touch and giving updates along the way.
Stress free.
Highly recommend Talal and his team members and Valiant Finance.

12 February 2026
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hey Rob,

Thanks so much for the kind words. We’re delighted Talal went above and beyond to ensure you had the best possible experience. We appreciate the recommendation and look forward to working with you again, aiming for five stars next time.

Rated 5 out of 5 stars

Prompt and Professional Service

Prompt and professional handling of the application all the way through the process
Highly recommended for small business funding
Ella Sheridan was our Product Specialist (Asset Finance) and we are very pleased with her support

11 February 2026
Unprompted review
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Reply from Valiant Finance

Hey John,

We’re grateful for your review. Ella’s responsiveness and follow through are exactly what we aim to deliver. We look forward to assisting you again.

Rated 5 out of 5 stars

Sten is an absolute please to work…

Sten is an absolute please to work with..

2 February 2026
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hey Francois,

Thank you for your review. We're happy to hear that Sten delivered an excellent experience, and we look forward to supporting you again.

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