Valabasas Reviews 166

Valabasas are my go to brand for fashion. For all occasions I've definitely found something suitable too wear. Never had A brand to give me & my kids swagg free of charge. It's time for another box Ib... See more

I have read so many different reviews both good and bad concerning Valabasas. I can unequivocally say, every piece I have purchased from Valabasas has exceeded my expectations! The clothing is so uniq... See more

I’m not gone hold you, never in all my years have a single company ever called to let me know something was out of stock and asked me what did I want to do, I got a text and a phone call so I could st... See more

I purchased a sweater and jeans from Valabasas for my 3 year old son and I absolutely love them. The sweater is so smooth and comfortable and the jeans fit perfectly and look amazing. Everywhere we go... See more

I had a valet experience with customer service. I ordered a hoodie that happened to get sold out last minute after placing my order. Michael reached out to me personally and gave me a few options movi... See more

I purchased this product twice, but both times it arrived with noticeable stains. The quality control seems to be very poor. Even though the defect was clearly the brand’s fault, they refused to... See more

Quality clothing, fast shipping, the team is very personable, easy return and exchange if you read the policy. I appreciate the family history of the brand. They don’t know yet but we’re going to be f... See more

I have ordered twice from Valabasas so far and both orders arrived rather quickly. When I looked at the quality of the jeans and jacket I purchased I was not disappointed at all. The material was high... See more

The best customer service you could ever ask for! Ordered my son pants and they were out of stock. Valabasas called me personally to let me know and they also found me another pair and expressed ship... See more

No need for an essay, valabasas my go to brand for all occasions. The brand feels more like family. Im ridin 4L with valabasas. Tell Abraham I need that birthday fire set for birthday in January. Peac... See more

I'm always harassed by your services via text message again. I'm absolutely fed up with your texts; it's infuriating. I'd give you a 1/5 rating every time I receive one, since you apparently can't rem... See more

Exceptional Customer Service Experience I just wanted to take a moment to recognize Valabasa for their outstanding customer service. I was personally called and informed that the jeans I order... See more

I honestly don’t understand a lot of the negative reviews on here, because my experience with Valabasas has been the complete opposite. I’ve ordered from them multiple times over the past year,... See more

Brand doesn't put size charts on items and then refuses to work with customers when sizing issues arise. Their designs look cool but the quality doesn't match the price. And the customer service is... See more

I just wanted to highlight the great customer service experience I had today. Jazz reached out today to let me know the item I purchased was unavailable, unfortunately. He was very apologetic for th... See more

These guys do good business I made a order but it was out of stock they called me from there personally number and got me a similar Design of what I wanted no extra charge VALABASAS for the w... See more

This place has the worst customer service I was charged for 2 bags and they asked me to send a packing slip which I did,it’s been w weeks and still won’t reply. I highly recommend don’t purchase from... See more

Best material and quality out right now. They have a great variety plus it’s very stylish and fits perfectly. My go to brand for every occasion also shipping is very fast.🔥🔥🔥🔥

For starters, I really love their products  however the customer service is not good at all. I ordered an item a beanie they sent the wrong color and then wanted me to pay to send the the beanie... See more

I really appreciate Ibrahim going out of his way to get my order shipped out early. That kind of effort doesn’t go unnoticed, and it made a big difference for me. Thank you for the excellent service a... See more

an item that I ordered went out of stock so I received a text message in a call from employee or owner from the company. They explained to me what happened it offered to exchange it for me. The custom... See more

Thank you for reaching out and taking the time to check on the availability of the Gridlock dark khaki in my size. I really appreciate your proactive effort and the great customer service it means a l... See more

Amazing jeans ! I’ve been ordering from these fellas since Covid ! They never missed - especially with the shipping!!! I will be back valabasas

I purchased with this company for the last year. I’m pleased with their service, more so I’m pleased with the product and the packaging—kudos! I just ordered a pair sneakers tonight and made a mistake... See more

The shipping is fast but the customer service is terrible. You better hope that whatever you order fit because if you have to return or exchange it seems like you’ll never get it done. It’s almost lik... See more

They were out of stock of some pants I ordered, AJ called right away , went above and beyond to get me situated for an exchange order. Very pleased with the customer service.

Do not order anything from this company. I ordered 3 items but only received 2 of the items. I contacted customer service and they told me they was checking with the warehouse. It’s been over two week... See more

“I appreciate the PROFESSIONALISM of the people at Valabasas”…..”Fine quality clothing and very good CUSTOMER SERVICE”…..”As a MEMPHIS NATIVE I am proud to do business with Michael and all the other r... See more

The order came within a week and I couldn't believe the quality of the fabric, design and sewing of the product. 100% well made! The price was super low due to Black Friday deals. My grandson will be... See more

I purchased 6 jeans and only received 5 out of the 6. One of the 5 was the wrong size. Contacted customer service several times and they don't answer their phones. Only line of communication is... See more

One of the items I ordered was out of stock so I was initially disappointed until I got a call personally and another item I really wanted which was just a different colorway of what I originally purc... See more

Good Evening And Happy Holidays!!! I love Everything About Valabasas The Shipping And the Quality Of Their clothes !!! I have Spent over 1500+ With Them So Keep Up The Good Work

Because they always in time and when they didn’t have my order they called and let me know to check some more pants or get a refund and on top of that gave me a 20$ credit for the next time I order fr... See more

one of the best clothing brands fr they got good quality good prices and they just good overall and they got good communication if something happened to your order they really just a good brand and kn... See more

Didn’t have the size in the pants I needed made sure to call me and let me know about it and Got me right with another pair just like them

Some of the best quality and fastest shipping I’ve ever seen I absolutely love every piece and thank you for your service

Ive always bought from them. Their the best stacked jeans brand besides guapi but even the skinny fits ive got off them are true to size and fit better then some of my purples even. I have like 50 p... See more

I would never order from this company again. I ordered two pair of pants for my grandson and he did not like the style so I tried to cancel the order or do an exchange and can’t contact anyone. No one... See more

Do not buy from them they will not send you your refund or fix any issues that was made i ordered something it didn’t come and now they not telling me why I didn’t receive my order or refund

Valabasas the best denim ever fr. Fast ship, crazy quality, look like runway but still affordable.

I was VERY hesitant after I read all the negative reviews, but I tried it anyway because I liked the style I saw and they were similar to another pair of jeans I had I loved. Blown away with quality... See more

I just got their new drop in. Jacket called Velour. I’ve gotten more compliments than when I wear Balenciaga. Sad but I learned a lesson 😂

Great customer service and fast response from Anthony thanks for getting me fresh for my baby shower and future

Shady business. They sent me the wrong shoes and refuse to email me a return label so I can send them back. They said I can pay the shipping cost. Like what kind of business is this? So I contacted th... See more

I recently ordered multiple items from this unprofessional company. One item in particular, this black jacket was entirely to big. I contacted the company via email with a respectful letter about how... See more

Shitty customer service.. 1.I ordered a vest and It was a bit too large and I simply wanted to return it so I could get the same vest in a medium. Refund took a whole month longer than the 15 busi... See more

I am writing regarding an unresolved issue with my order placed on November 28th. I purchased five (5) pairs of jeans, but only four (4) pairs were delivered. I have contacted the valabasas team mult... See more