Vacuum spares uk Reviews 

206
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Dyson V8 battery will not charge after 10 months. Contacted supplier via email but no response, no contact number or companies house registration info. website shows no stock looks like company is no... See more

Rated 5 out of 5 stars

We purchased a Dyson Longer run time battery for our cordless vacuum cleaner works brilliantly almost 3 months later still does the entire house and still has more charge left . Seems to have much mor... See more

Rated 5 out of 5 stars

We Purchased a dyson V8 battery for our dyson cordless vacuum cleaner about 4 months ago the battery is excellent we purchased the longer run time version which gives us much more vacuum run time... See more

Rated 5 out of 5 stars

Item was despatched on the first business day after ordering and arrived with 2 days by DPD tracked The battery was actually supplied by the Battery Shop Sussex which, I am guessing, is a par... See more

Company details

Written by the company

Here at Vacuum Spares UK, we have been specialising in providing replacement batteries for Dyson vacuum cleaners for more than a decade. We are proud to play a part in keeping these innovative machines running, and sell only brand-new, Dyson-compatible batteries that have the latest safety technology built in


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4.3

Excellent

TrustScore 4.5 out of 5

206 reviews

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4.3

All reviews

(206)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dyson V8 battery will not charge after…

Dyson V8 battery will not charge after 10 months. Contacted supplier via email but no response, no contact number or companies house registration info. website shows no stock looks like company is no longer trading, so be warned to any future customers.

12 August 2024
Unprompted review
Rated 1 out of 5 stars

Provided with v7 long life battery

Provided with v7 long life battery. It lasted half the time of my original dyson battery. I attempted to contact the company many times and there has been no response. The warranty was not honored. Do not deal with this company.

1 December 2023
Unprompted review
Rated 1 out of 5 stars

Dyson V8 battery will not charge after…

Dyson V8 battery will not charge after the first couple of months. Contacted supplier via the website and email but no response, no contact number or companies house registration info. website shows no stock looks like company is no longer trading, so be warned to any future customers.

10 April 2024
Unprompted review
Rated 1 out of 5 stars

Dyson V8 battery faulty - no response

Dyson V8 battery delivered and would not charge after the first couple of uses. Contacted supplier via the website and email but no response given. Have read below that the company is no longer trading, so this review just serves as a warning to any future customers.

5 April 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this company poor product and no customer service

Do not use this company their battery failed within three months , their website says 1 year guarantee but they will not reply to any emails so impossible to resolve the issue. If you look on companies house the company has been dissolved so impossible to find their real trading address to take the batter further

6 March 2024
Unprompted review
Rated 5 out of 5 stars

Dyson battery

Ordered a battery for a Dyson v8. Had to ring before I purchased just to make sure i was ordering correct one for my model. The chap on the phone seemed friendly enough and helpful. Around 9 weeks of use now and so far so good. Powerful enough with good run time on it.

29 December 2023
Unprompted review
Rated 1 out of 5 stars

Avoid, poor quality batteries, no customer support

Very poor quality battery that didn't even last as long as cheap ones you can buy from other sites for a lot less. Our 'extended' dyson battery lasted less than 2 months. We tried contacting Vacuum Spares but no reply or customer services support at all.

21 February 2024
Unprompted review
Rated 5 out of 5 stars

6 year old Dyson V8 battery sorted

Had a 6 year old Dyson V8 animal and the battery was only lasting a few minutes. Got a Vaccum Spares own brand replacement and now my wife is really annoyed with me. Damm thing goes on for ever, so now she has to do the whole house without a break.

3 December 2023
Unprompted review
Rated 5 out of 5 stars

Great turnaround !

After an initial issue with the courier and emails they responded very quickly with sending out a second item. They rang me Saturday and new item arrived Tuesday. Great recovery guys !

9 September 2023
Unprompted review
Vacuum spares uk logo

Reply from Vacuum spares uk

Hi Mark sorry about that we have only just been made aware of a problem with our email system .
our website team are currently fixing the problem and all emails should be replied to by monday morning .
a member of our team will phone you this afternoon with a full update on your order .

kind regards

vac spares uk

Rated 5 out of 5 stars

Great customer service

Ordered a replacement battery for my Dyson, accidentally ordering two. I notified them and they immediately cancelled the second order and refunded me in minutes. One battery arrived a couple of days later, working well. Excellent, responsive service.

29 August 2023
Unprompted review
Rated 5 out of 5 stars

I bought a new battery for my Dyson V8

I bought a new battery for my Dyson V8, as it was pulsing and going off just after being charged. The website was very easy to use and I ordered and paid with no problem. Hubby came along later in the day and took the hoover apart to find dust stuck deep in the sweeper bit, which I had missed. 🙄 Once all cleaned, the vacuum worked a treat. So I needed to cancel the order. I went on the website and filled out a contact form. The next day I had an email cancelling the order and advising me that my money had been refunded. A day later the money was back in my bank. I call that pretty good service and I would definitely use again.

13 August 2023
Unprompted review
Vacuum spares uk logo

Reply from Vacuum spares uk

Hi your very welcome thanks for the lovely review from all the team at Vac spares

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