Vacation in Tulum Reviews 76

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

If you’re searching for a hotel or a place to stay, don’t look any further. This place was worth every penny and incredibly affordable compared to the hotels in the hotel zone. It’s just a 10-minute d... See more

Company replied

Rated 1 out of 5 stars

Beware of deposit thieves. No check-in inventory was ever done. Upon departure, we received a list of excuses to justify a $500 deduction from our deposit: a supposedly chipped plate, some dog hai... See more

Company replied

Rated 5 out of 5 stars

This property was amazing. It was very comfortable, thoughtfully stocked with all the kitchen tools and you might need. In addition, there were pool toys, beach gear, pickle ball equipment, ping pong... See more

Company replied

Rated 5 out of 5 stars

We had an incredible stay with Vacation in Tulum! 🌴 The villa was spotless when we arrived, and the cleaning team made sure everything stayed fresh and perfect throughout our stay. The staff were alw... See more

Company replied

Company details

  1. Holiday Apartment Rental
  2. Boutique Hotel
  3. Extended Stay Hotel
  4. Luxury Hotel
  5. Villa

Written by the company

Are you looking for an exclusive stay in a top luxury property will all perks available that a 5 star hotel offers? Are you dreaming of having your own kitchen and own private pool close to one of the most beautiful beaches in world and the second largest reef on the planet? Would you like to have all services available to you whether its private chef, tours, grocery trips, vehicle rentals, yacht charters, private airport shuttle etc.? At Vacation in Tulum we focus on providing you with most memorable moments and experience when it comes to hospitality and a 5 star hotel style, worry free, one stop shop experience that goes beyond the average apartment rental. Tulum is a paradise for tourism all year round with over 300 days of sunshine per year, making it attractive as being the perfect beach and outdoors destination. Whether you are looking for a beach vacation combined with cultural and historical sights or an outdoors focused experience including swimming, snorkeling and diving in one of the 100 cenotes nearby or the second largest reef in the world, Tulum has it all. Are you looking for fine dining and boutiques owned by individuals and artisans, Tulum is the place for you. Do you golf and want to spend your days on one of Mexico's famous golf courts hosting PGA tournaments, then Tulum is the place for you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

76 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Amazing stay in Tulum


Amazing stay in Tulum! Everything was perfect and exceeded our expectations. The property was beautiful, clean, and very comfortable. The hospitality was exceptional the host made us feel welcome from the first moment.
Highly recommended, we would definitely stay here again!

18 May 2026
Unprompted review
Rated 5 out of 5 stars

If you’re searching for a hotel or a…

If you’re searching for a hotel or a place to stay, don’t look any further. This place was worth every penny and incredibly affordable compared to the hotels in the hotel zone. It’s just a 10-minute drive away from the hotel zone, so you can still enjoy some beach clubs. Plus, it’s conveniently located next to the city, offering great, cheap food that’s not overpriced like the restaurants in the hotel zone. The place looks exactly like the pictures, and my wife and I absolutely loved it!!

1 May 2026
Unprompted review
Vacation in Tulum logo

Reply from Vacation in Tulum

Hi Daniel, thank you very much for taking the time to write a review. We are very pleased to hear about your experience with us.

Feel free to reach out to us anytime you would like to come back to Tulum so we can provide you with a discount as a returning client.

Safe travels
Vacation in Tulum

Rated 5 out of 5 stars

Beautiful Tulum Airbnb

We had a wonderful stay at this Airbnb in Tulum. The space itself was beautiful, clean, and thoughtfully designed, with great amenities that made it easy to relax and enjoy our time. The complex felt very safe and secure, being in a gated community, which gave us extra peace of mind.

There was a small issue with the water pressure in the shower when we first arrived, but the host was incredibly responsive and had it resolved within an hour... super impressive and much appreciated. They also provided excellent recommendations for things to do, which really enhanced our trip.

Overall, a fantastic experience. We would definitely stay here again and highly recommend it to others visiting Tulum!

16 March 2026
Unprompted review
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Reply from Vacation in Tulum

Thank you Pia! 🙏 Reviews like yours make it all worthwhile. Tulum will be here waiting whenever you're ready to return! 🌴
— The Vacation in Tulum Team

Rated 5 out of 5 stars

This property was stunning

This property was stunning, exactly as described. It was tucked away from the busy areas but close enough to still be walkable and enjoy. The host was extremely attentive to anything we needed. We will never forget tulum!

4 March 2026
Unprompted review
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Reply from Vacation in Tulum

We're so glad, Jaime, you enjoyed your time with us! ✨ It was a pleasure hosting you and we hope to see you back in Tulum very soon.
— The Vacation in Tulum Team

Rated 5 out of 5 stars

This company never disappoints

This company never disappoints, I use them a lot for traveling to various countries and cities. They always respond quickly and address any issues. What I especially appreciate is the extra details that come with each property, making sure the unit contains everything you need. If you run out of something I just call them and they restock or refill anything I need.

29 January 2026
Unprompted review
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Reply from Vacation in Tulum

We're so glad, James, you enjoyed your time with us! ✨ It was a pleasure hosting you and we hope to see you back in Tulum very soon.
— The Vacation in Tulum Team

Rated 5 out of 5 stars

The staff are really nice

The staff are really nice! The apartment was really beautiful new and cleanIt’s really comfortable to cook and do laundry thereIt felt like home.

12 November 2025
Unprompted review
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Reply from Vacation in Tulum

We're so glad James, you enjoyed your time with us! ✨ It was a pleasure hosting you and we hope to see you back in Tulum very soon.
— The Vacation in Tulum Team

Rated 5 out of 5 stars

My family of 4 had a wonderful time at…

My family of 4 had a wonderful time at this wonderful Airbnb.

The entire location was very well maintained, furnished & clean. The apartment is newly furnished, AC was great, very well furnished with very good amenities, Kitchen, bathroom & Bedroom were excellent.

The pool & exercise rooms were great to use. WiFi was excellent & working space was a great idea. Having washing machine was very helpful.

The location is great for food, shops & groceries. Most of these are within driving distance around 10+ minutes. We used Uber Eats now & then to get food delivered.

Being adjacent to the jungle was great to see birds fly around, view from the unit & rooftop. Free Access to beach club was great as well.

The host replied to all of our questions; taxi, beach access, amenities & our needs promptly.

Looking forward to coming back to this location.

22 November 2025
Unprompted review
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Reply from Vacation in Tulum

Dear Abid, thank you for your fantastic review and for choosing to stay with us. We’re thrilled to hear that you and your family enjoyed the comfort of the apartment, the amenities, and the peaceful jungle surroundings, and we’re glad our team could support you throughout your stay. We look forward to welcoming you again soon. Warm regards, Vacation in Tulum

Rated 5 out of 5 stars

Fantastic place!!!

we were two couples and we all enjoyed staying in this condo very much. The unit is stylish and beds were comfortable. Loved the pools by the palapa and specially the infinity pool overlooking the Jaguar national park. Within walking distance to restaurants and a short ride the beach. The host was very responsive.

8 November 2025
Unprompted review
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Reply from Vacation in Tulum

Dear Stefano, thank you for your fantastic review 🌟 We’re so glad to hear you and your group enjoyed the condo, its design, and the surrounding area. It’s wonderful to know you had such a pleasant experience. We look forward to hosting you again at Vacation in Tulum.

Rated 5 out of 5 stars

We booked Kava for a work-cation and it…

We booked Kava for a work-cation and it hit every note. The swim-up terrace meant first dip by 7:30 a.m., then coffee on the rooftop with panoramic jungle views. Wi-Fi clocked fast enough for Zoom and large file uploads, and the cowork lounge was quiet even in the afternoon. Loved the natural cenote on site—felt like a private sanctuary after the beach. The duplex layout is super functional: king bed upstairs, half-bath downstairs, and an in-unit washer/dryer so we packed light. Walked to the big supermarket and grabbed tacos at a spot two blocks away. One evening the jungle got lively (welcome to Tulum!), but 24/7 security kept everything calm and the blackout shades + quiet AC made sleep easy. Immaculate check-in, spot-on restaurant tips, and the gym had legit free weights—not just cardio. Would absolutely stay again.

5 November 2025
Unprompted review
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Reply from Vacation in Tulum

Dear Peter, thank you for such a detailed and thoughtful review 🌟 We’re delighted to know your work-cation experience exceeded expectations and that you enjoyed both the comfort and amenities of the property. Your feedback truly means a lot to us. We look forward to hosting you again at Vacation in Tulum.

Rated 5 out of 5 stars

I'm an investor seeking a property…

I'm an investor seeking a property manager. I was able to speak with Vincent and though I was unable to become a client, he sat with me to share a few ins and outs while entering my investment journey. I appreciate his help and guidance.

5 November 2025
Unprompted review
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Reply from Vacation in Tulum

Dear Jessica, thank you for taking the time to share your feedback. It was a pleasure speaking with you, and I’m glad I could provide some useful insights for your investment plans. Wishing you continued success. Best regards, Vincent.

Rated 5 out of 5 stars

We absolutely loved our stay at Amira…

We absolutely loved our stay at Amira District. The condo is brand new, beautifully designed, and spotless. The pool area is stunning — perfect for relaxing after a day at the beach or exploring Tulum. The location is ideal: quiet, safe, and just a short walk to the beach and great restaurants. We couldn’t have asked for a better place and can’t wait to come back!

14 October 2025
Unprompted review
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Reply from Vacation in Tulum

Dear Cassian, thank you for your excellent review 🌟 We’re delighted to hear you loved your stay and appreciated the design and atmosphere. We look forward to welcoming you back for another great experience. Best regards, Vacation in Tulum.

Rated 5 out of 5 stars

Very convenient location within a…

Very convenient location within a walking distance to the marina and many great restaurants. The decoration and house layout were amazing.

20 October 2025
Unprompted review
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Reply from Vacation in Tulum

Dear Julien, thank you for taking the time to share your feedback 🌟 We’re very pleased to know you had a positive experience and enjoyed your stay with us. We look forward to hosting you again at Vacation in Tulum.

Rated 5 out of 5 stars

This property was amazing

This property was amazing. It was very comfortable, thoughtfully stocked with all the kitchen tools and you might need. In addition, there were pool toys, beach gear, pickle ball equipment, ping pong gear, snorkeling gear, a pack and play (if you bring a small child), the works! The owner was incredibly responsive and helpful. There is nothing like being up on the roof top patio, having a drink, and watching the sun go down. Or eating breakfast on the balcony and watching the whales breach and swim by.

8 October 2025
Unprompted review
Vacation in Tulum logo

Reply from Vacation in Tulum

Dear David, thank you for your wonderful and detailed review 🌟 We’re delighted to know you enjoyed the comfort, amenities, and beautiful views the property offers. It’s always a pleasure to hear that our guests appreciate the care and attention we put into every stay. We look forward to hosting you again at Vacation in Tulum

Rated 5 out of 5 stars

Stunning apartment

Stunning apartment! Host was very responsive and helpful. I absolutely loved every moment of my stay. The apartment had every single thing you would need for a comfortable stay. The restaurant on site, the amenities, gym, yoga and dance classes were a plus! The restaurant on site even has fun performances. The food there is amazing. I highly recommend this place. Dont hesitate book today!

1 September 2025
Unprompted review
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Reply from Vacation in Tulum

Dear Guest, thank you for your excellent review 🌟 We’re thrilled to know you had such a great experience and enjoyed both the apartment and its amenities. Your kind recommendation means a lot to us. We look forward to hosting you again at Vacation in Tulum.

Rated 5 out of 5 stars

The property was very beautiful and…

The property was very beautiful and spacious! The hosts were exceptional. They were very attentive and anything I needed they were very helpful! I loved everything about my stay here and definitely would book with them again if ever in Tulum.

23 September 2025
Unprompted review
Vacation in Tulum logo

Reply from Vacation in Tulum

Dear Nelson, thank you for your wonderful review 🌟 We’re happy you enjoyed your stay and appreciate your kind words. We look forward to hosting you again in the future. Warm regards, Vacation in Tulum

Rated 5 out of 5 stars

This was an amazing experience for us…

This was an amazing experience for us and to spend our last days in Mexico at this apartment. Just pure relaxation.The whole scenery and the way the place is designed is truly astonishing! Everything is properly maintained.mFor us it was the first time we had the chance to experience a true luxury stay. But we can’t wait to experience this again.Staff is super friendly and always there when you need them.The Spa & the Cenote was the cherry on top for us.

16 September 2025
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Reply from Vacation in Tulum

Dear Rene, we are sincerely grateful for your wonderful review 🌴 It means a lot to our team to know you enjoyed such a relaxing and memorable stay. We’ll be delighted to welcome you back, Remember that booking direct always guarantees the best value. Warm regards, Vacation in Tulum

Rated 5 out of 5 stars

We had an incredible stay with Vacation…

We had an incredible stay with Vacation in Tulum! 🌴 The villa was spotless when we arrived, and the cleaning team made sure everything stayed fresh and perfect throughout our stay. The staff were always attentive, friendly, and quick to help with anything we needed. From the check-in to the small details that made our trip easier, everything was perfectly organized. Highly recommend!

16 September 2025
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Reply from Vacation in Tulum

Dear Jack, thank you so much for your excellent review 🌟 We’re delighted to know you had such a positive experience and truly appreciate your trust. We’ll be happy to welcome you back—remember that booking direct always guarantees the best value.
Warm regards, Vacation in Tulum

Rated 5 out of 5 stars

Our experience with Vacation in Tulum…

Our experience with Vacation in Tulum was flawless. The property was beautifully maintained, and the cleaning service was top-notch – everything felt brand new. Communication was smooth, and the team organized our entire stay seamlessly, making it stress-free from start to finish. Truly a professional and trustworthy company.

15 September 2025
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Reply from Vacation in Tulum

Dear Drew, thank you so much for your excellent review 🌟 We’re delighted to know you had such a positive experience and truly appreciate your trust. We’ll be happy to welcome you back anytime. Warm regards, Vacation in Tulum

Rated 5 out of 5 stars

Gorgeous rental

Gorgeous rental, gorgeous place. It was my 40th birthday celebration and this place was so exclusive, attentive and having your own cenote in the condo makes all the difference. Will definitely come back.

16 September 2025
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Reply from Vacation in Tulum

Dear Clark, we truly appreciate your wonderful feedback 🌴 It was our pleasure to host you on such a special occasion, and we’re delighted that your birthday stay was both enjoyable and memorable. We can’t wait to welcome you back for another great experience. Regards, Vacation in Tulum

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