The V4 showroom is very smart and well set- out, and you can see large samples of the flooring products, which are of excellent quality. Jon was very knowledgeable and helpful and gave us a lot of i... See more
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Review summary
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Reviews shaping this summary
Ordered about 30sqm of Amorim cork planks; order process was simple and quickly agreed a convenient delivery day. Product looks great, a couple of packs were slightly damaged in transit but I was imme... See more
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Jon helped me confirm my selection of plank flooring and gave me a large sample which will help me match the rest of the kitchen. It is a very peaceful and well designed showroom with all the options... See more
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They provide a great service with knowledge throughout with good quality products and they also deliver when they say they are going to. Never had any issue with their stock levels. We also send our c... See more
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Company details
About V4 Wood Flooring
Written by the company
Bring nature inside with beautiful wood floors and walls from V4.
Explore our extensive collections, featuring a wide range of wood flooring styles including plank, herringbone, and chervon designs, available in a wide range of tones and finishes to help you find the perfect match for your project.
Alongside our engineered wood ranges, we offer cork floor and wall collections, durable wood-effect SPC click vinyl flooring, stylish wooden wall panels, and more.
You can order unlimited free hand-sized samples directly from our website, making it easy to compare options from the comfort of your home. When you're ready, visit your nearest approved V4 retailer showroom to take the next step.
As one of the UK’s leading wood flooring brands, we’re also committed to reducing our environmental impact. All of our hardwood is responsibly sourced from well-managed, sustainable forests.
Contact info
V4 WOOD FLOORING, GREENBAYS PARK, CARTHOUSE LANE, GU21 4YP, WOKING, United Kingdom
- 01276 488099
- team@v4.co.uk
- v4.co.uk
Browse our collections
4.7
Excellent
272 reviews
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Replied to 100% of negative reviews
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Excellent showroom with plenty of choice and great advice
Katie was really helpful advising us of the best flooring option for our needs. Great selection and quickly found our ideal colour, look and material. The showroom layout with pull out drawers makes it a stress-free and quick process without moving and lifting samples around. We were provided with samples and a follow up email from Jon as promised with local stockists details. A stress free visit with a warm welcome and plenty of parking.
30 December 2024
Unprompted review
Reply from V4 Wood Flooring
Thank you for sharing your wonderful experience! So pleased to hear that Katie was able to help find the perfect floor for your home and Jon was able to follow up efficiently with our local stockists.
We are all about trying to make the process for floor shopping simple and enjoyable for our customers, so we are glad the showroom worked well for you.
Reply from V4 Wood Flooring
Thank you for your review! We are delighted to hear your samples arrived so quickly, we always aim to provide a speedy service.
If there is anything else we can assist you with, please feel free to reach out.
Reply from V4 Wood Flooring
Thank you so much for your kind words! We are pleased to hear you enjoyed our super-fast service.
If there is anything else we can do for you, please don’t hesitate to reach out.
Excellent Customer service
Very helpful with suggestions for suitable flooring. They sent numerous Samples, which arrived in 1-2 days. Excellent Customer service. And we finally made a decision!
24 November 2024
Reply from V4 Wood Flooring
Thank you for your kind words and fantastic feedback! We are pleased to hear that our suggestions and samples helped you find the perfect flooring! If you need any assistance in the future, please don’t hesitate to reach out.
Very prompt shipping of samples
Very prompt shipping of samples. We were also impressed with how well the images on the website matched the actual colour and look of the samples.
19 November 2024
Reply from V4 Wood Flooring
We are delighted to hear that you were pleased with the prompt delivery of your samples and that our website images accurately reflected the colours and look of the products.
If there is anything else we can assist you with, please don’t hesitate to get in touch
samples requested well packed and sent…
samples requested well packed and sent quickly thank you
21 November 2024
Reply from V4 Wood Flooring
Thank you for your kind feedback! Lovely to hear you found the samples well-packed and that they arrived quickly. If you need any further assistance or have additional questions, please don't hesitate to reach out! 😊
quick delivery and good size samples
Quick delivery of samples so we can make a choice with our builder. Good-sized samples to enable us to match to existing V4 floor
12 November 2024
Reply from V4 Wood Flooring
Thank you for your feedback! We’re so pleased to hear that the quick delivery and sample sizes made the decision making process easier. If you need any further assistance, please don’t hesitate to reach out! 😊
Great service and quick delivery x
11 November 2024
Reply from V4 Wood Flooring
Thank you for your kind words! We are so glad to hear you were happy with our service and speedy delivery. If you require further assistance please don't hesitate to get in touch.
A real pleasure to work with
A real pleasure to work with, a super supportive team and a lovely range of quality products! We wouldn't hesitate to use them again and again
14 October 2024
Unprompted review
Reply from V4 Wood Flooring
Thank you so much for your wonderful feedback! We loved working with you on your beautiful project :-)
My wife and I visited the design…
My wife and I visited the design centre last week , we were received very well by Jon and colleague . We travelled from home which was 1 1/2 hours way just to get full details and we got all the information needed from Jon , who was extremely helpful and very knowledgeable about the products available . We left with a smile and we made decision to go with V4 Woof flooring , all thanks to Jon ! My advise is if you are going to invest a good engineered wood Visit the Design centre , you will have better feel of the products . nice coffee as well.
16 November 2024
Unprompted review
Reply from V4 Wood Flooring
Thank you for sharing your experience! We are delighted to hear that your visit to the Design Centre was worthwhile and that Jon provided all the information you needed to choose the right floor for your home, we will be sure to pass on your kind words!
Glad you enjoyed the coffee too 😊.
Thank you for recommending a visit to our showroom, if you need any further assistance, please don’t hesitate to get in touch.
Good sample size, rapid delivery
I requested two samples, and they arrived in a short time, and were large enough to be really useful. As a result, I have ordered some via my flooring installer. Would recommend V4.
8 November 2024
Reply from V4 Wood Flooring
Thank you for your kind review! We are so glad to hear that the samples arrived promptly and were helpful in your decision-making process. It's wonderful to know you have chosen our products for your flooring project. We hope you love the final result!
If there’s anything else we can assist you with, please don’t hesitate to reach out.
Beautiful showroom and very helpful and…
Beautiful showroom and very helpful and welcoming staff. Very knowledgable and followed up our request for more information within an hour! Very pleased.
26 October 2024
Unprompted review
Reply from V4 Wood Flooring
Thank you so much for your lovely review! We are so glad to hear that you had such a worthwhile visit and experience at the V4 showroom.
If you require further assistance please don't hesitate to contact us.
Many thanks again.
Requesting Wood Samples
I requested wood samples to colour match planking for our floor refresh.
The selection and ordering was easy and the samples arrived very quickly.
1 October 2024
Reply from V4 Wood Flooring
Thank you for your review! We're glad to hear that you found the selection and ordering process easy, and that your wood samples arrived promptly. We hope the samples help you find the perfect match for your floor refresh!
If you have any further questions or need additional assistance, feel free to reach out.
V4 - Classy Company Offering Great Products & Advice
Firstly, the showroom is a very stylish & impressive place to visit. We turned up without an appointment, but were shown around by Jon, who was friendly and very knowledgeable...plus we had a great coffee too. The options are clearly laid out and it was easy for us to narrow down to our favourite colours and styles. Plenty of advice on how to care for the wood going forward too. We have chosen an engineered wood for our living room/kitchen and another for bedrooms. Jon provided us with 3 partners who will now be able to quote to supply and fit these items. A great find for anyone looking for a quality company offering a great product.
4 October 2024
Unprompted review
Reply from V4 Wood Flooring
Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience at our showroom. It’s great to know that Jon made you feel welcome and provided helpful guidance throughout the selection process. We're glad you enjoyed the coffee, too!
Thanks again for your kind words and for choosing us! If you need any further assistance, we’re always here to help.
Still waiting to hear from 3 retailers…
Still waiting to hear from 3 retailers and V4 on where I can actually purchase.
21 September 2024
Reply from V4 Wood Flooring
Thank you for your feedback, and we're sorry to hear about the delay in hearing from the retailers. We understand how important it is to get timely information, a member of the team has sent you an email.
Thank you for your patience, and we appreciate your understanding. Please feel free to reach out if you have any other questions.
Wonderful floor and showroom
29 August 2024
Unprompted review
Reply from V4 Wood Flooring
Thank you very much for taking the time to review your visit to our Surrey Design Centre. It is fantastic to hear about your positive experience and the team will be so pleased that they were able to help you understand the products, and discover some great options that could work for your home. If you need any further support or advice please don't hesitate to contact us.
Ordered samples arrived quickly
Ordered samples which arrived quickly, received notification in advance which ones were not available, great service.
15 September 2024
Reply from V4 Wood Flooring
Thank you for sharing your positive experience. If you would like to discuss your selection with us please feel free to call the team on 01276 488099 or email enquiries@v4.co.uk
Reply from V4 Wood Flooring
Glad we could help, if you have any questions regarding your selection please don't hesitate to contact us
Sample sent within a week of request
Sample sent within a week of request. Very impressed
22 August 2024
Reply from V4 Wood Flooring
Thank you very much for taking the time leave your positive review. Please don't hesitate to contact us, should require any advice regarding your sample selection.
Samples.
Only ordered samples.
But they arrived as described very timely and well packaged.
Now working on decision whether to choose this type of flooring. Discussing with our builder.
Thank you.
17 August 2024
Reply from V4 Wood Flooring
Hi Jennifer, Thanks for sharing your positive experience. If you would like to discuss your selection with us please feel free to call the team on 01276 488099 or email info@v4.co.uk, we are here to help with any technical questions you may have.
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