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UVU Reviews 

1,638
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 869 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing lines, noting that the materials are exceptionally comfortable, breathable, and durable for intense everyday workouts and running sessions. People also love the remarkably fast delivery times and the smooth website navigation, making purchasing athletic gear exceptionally quick, straightforward, and entirely hassle-free. Some reviewers were not happy with high international shipping costs, taxes, and customs duties that significantly increased their overall expenses. A few consumers additionally noted occasional manufacturing issues regarding clothing durability, such as brand logos peeling off or fabric fraying quickly after minimal use.

What people talk about most

Product

Customers report overwhelmingly positive experiences with product quality, praising the comfortable fit,... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items feel high quality, comfortable,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and secure shipping... See more

User experience

Clients share positive opinions on user_experience, highlighting that the buying process is easy, efficient,... See more

Price

People report ambiguous experiences with price, often highlighting high costs associated with international... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love all the clothes enough to keep rocking the brand, but I really wish they would get a US store so they didn't double in price with all the duties+shipping fees. Y'all have so many US ins... See more

Company replied

Rated 5 out of 5 stars

UVU products have been nothing but quality products. Outside of its ethos every product I have purchased has been great as I still wear the V1 tights in which I purchased in 2023 and they have still m... See more

Company replied

Rated 5 out of 5 stars

I’ve followed this brand have been buying this brand since 2019. Seeing the progression of quality of items and attention to detail has gotten better and better each year. This is my favorite running... See more

Company replied

Rated 5 out of 5 stars

UVU continuously delivers high quality running clothes and their services are amazing. I am located in the U.S. and their delivery is fast and efficient. I use UVU for all of my running clothes and wi... See more

Company replied


Company details

  1. Activewear Store

About UVU

Written by the company

Founded in 2017 in the heart of London by Adi Gillespie, UVU was born out of a passion and love for athletic discipline. UVU prides itself on having created a culture and community who share an understanding that sport, and the many facets found within it, has the power to change us for the better.

As a brand we have built a reputation for breaking with convention, exploring new ways to communicate our vision both through product and the visual arts. Our most targeted ambitions for the Club are twofold – to create pieces for the modern day athlete that are functional and strike a perfect balance between sporting excellence and beauty, and to expand our reach through creating iconic, long-lasting, and emotionally driven work to positively impact the sporting community.

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,638)

925 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

incredible quality

incredible quality, best running gear around

15 June 2026
UVU logo

Reply from UVU

Thank you for the 5 stars! - Team UVU

Rated 4 out of 5 stars

Socks are 10/10

Shipping was way to expensive but the Socks are 10/10

15 June 2026
UVU logo

Reply from UVU

Thank you for the positive feedback.

We understand your concerns regarding shipping costs, we are always reviewing our delivery options and looking for ways to provide the best possible service and value for our customers.

Thank you again for your honest feedback and ongoing support. - Team UVU

Rated 5 out of 5 stars

Premium feel for normal price

Premium feel for normal price.
Packaging, feel of fabric, attention to detail. All are top notch, will be coming back for sure!

15 June 2026
UVU logo

Reply from UVU

Thank you for the support! - Team UVU

Rated 5 out of 5 stars

Your shipping speed is very fast

Your shipping speed is very fast. This is my first time wearing clothes and pants from this brand, and they are incredibly comfortable! 👍

15 June 2026
UVU logo

Reply from UVU

Thank you for the 5 star review, we appreciate it! - Team UVU

Rated 5 out of 5 stars

Unique style

Unique style, guick delivery and brand made my experience very good. Items are slightly overpriced in my opinion considering product quality and functionality.

8 June 2026
UVU logo

Reply from UVU

Thank you so much for your 5-star review!

We're happy to hear that you loved our unique style and enjoyed the quick delivery and overall experience with our brand. We also appreciate your honest feedback regarding pricing and product quality, and we'll be sure to share this with our team.

Thank you again for your support and for taking the time to leave a review. - Team UVU

Rated 5 out of 5 stars

Good brand

Good brand, would like it to open store in indonesia .

7 April 2026
UVU logo

Reply from UVU

Thank you for the 5 star review! - Team UVU

Rated 5 out of 5 stars

Love what the company stands for

Love what the company stands for and the brand experience. The products are awesome. The buying experience is easy and efficient. Wish you had a restock of the pink shorts though, did not know the brand when they came out. Delivery to Mexico was super quick.

29 May 2026
UVU logo

Reply from UVU

Thank you so much for your 5-star review!

We're thrilled to hear that you love what our brand stands for and that you've enjoyed both our products and overall shopping experience. It's also great to know that your order arrived so quickly.

We're sorry you missed out on the pink shorts. We know how disappointing it can be when you discover a product after it's sold out! Keep an eye on our website and social channels for any future restocks or similar styles.

Thank you again for your support and kind words - Team UVU

Rated 5 out of 5 stars

It was good

It was good, only ran in the tights once so far, but I like them!

3 June 2026
UVU logo

Reply from UVU

Thank you for the positive review! - Team UVU

Rated 1 out of 5 stars

UVU logo peeled off after wearing first time

I bought a pair of half tights 2.0, but unfortunately, the UVU logo peeled off right after my first try, even before I wash them. I am very disappointed as I have only worn them once.

11 May 2026
UVU logo

Reply from UVU

Hello Hayato,

We're sorry to hear about your experience.

We haven't received any correspondence from you regarding this issue. Please get in touch with our customer service team, who will be happy to assist and look into this for you - Team UVU

Rated 5 out of 5 stars

Seriously good quality kit

Seriously good quality kit. It’s pricey but you get what you pay for - looks and feels amazing. Will be getting some more items!

22 May 2026
UVU logo

Reply from UVU

Thank you for the 5 star review! - Team UVU

Rated 1 out of 5 stars

Low customer service for a high premium brand

Usually I am not the type of user complaining on products. Damage product could happen, but what makes the difference among brands is how you treat customers.
I wrote to support claiming that a product I purchase had an issue not linked to usage. I provided all the information to them (photos showing product wore no more than 10 times). They were collaborative at first, but then the process was to highlight mistake in washing from my side (not happened), then on time from purchase (that was well-know from first message). Finally I was ghosted by them. The only solution provided was a 20% code (not asked), asking me to spend more after a disappointing experience.

5 May 2026
Unprompted review
UVU logo

Reply from UVU

Hello Filippo,

We're sorry to hear that you were disappointed with your experience.

The item reported as faulty was purchased over a year prior to the claim being raised. Due to the amount of time that had passed since purchase, we were unable to classify the issue as a manufacturing fault. We would expect any manufacturing defects to be reported within 6 months of purchase.

As a gesture of goodwill, we offered 20% of the item's value in the form of store credit. As this resolution was declined, we were unfortunately unable to assist further.

We appreciate your feedback and are sorry that we could not reach an outcome that met your expectations. - Team UVU

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