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UVU Reviews 

1,638
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 869 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing lines, noting that the materials are exceptionally comfortable, breathable, and durable for intense everyday workouts and running sessions. People also love the remarkably fast delivery times and the smooth website navigation, making purchasing athletic gear exceptionally quick, straightforward, and entirely hassle-free. Some reviewers were not happy with high international shipping costs, taxes, and customs duties that significantly increased their overall expenses. A few consumers additionally noted occasional manufacturing issues regarding clothing durability, such as brand logos peeling off or fabric fraying quickly after minimal use.

What people talk about most

Product

Customers report overwhelmingly positive experiences with product quality, praising the comfortable fit,... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items feel high quality, comfortable,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and secure shipping... See more

User experience

Clients share positive opinions on user_experience, highlighting that the buying process is easy, efficient,... See more

Price

People report ambiguous experiences with price, often highlighting high costs associated with international... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love all the clothes enough to keep rocking the brand, but I really wish they would get a US store so they didn't double in price with all the duties+shipping fees. Y'all have so many US ins... See more

Company replied

Rated 5 out of 5 stars

UVU products have been nothing but quality products. Outside of its ethos every product I have purchased has been great as I still wear the V1 tights in which I purchased in 2023 and they have still m... See more

Company replied

Rated 5 out of 5 stars

I’ve followed this brand have been buying this brand since 2019. Seeing the progression of quality of items and attention to detail has gotten better and better each year. This is my favorite running... See more

Company replied

Rated 5 out of 5 stars

UVU continuously delivers high quality running clothes and their services are amazing. I am located in the U.S. and their delivery is fast and efficient. I use UVU for all of my running clothes and wi... See more

Company replied


Company details

  1. Activewear Store

About UVU

Written by the company

Founded in 2017 in the heart of London by Adi Gillespie, UVU was born out of a passion and love for athletic discipline. UVU prides itself on having created a culture and community who share an understanding that sport, and the many facets found within it, has the power to change us for the better.

As a brand we have built a reputation for breaking with convention, exploring new ways to communicate our vision both through product and the visual arts. Our most targeted ambitions for the Club are twofold – to create pieces for the modern day athlete that are functional and strike a perfect balance between sporting excellence and beauty, and to expand our reach through creating iconic, long-lasting, and emotionally driven work to positively impact the sporting community.

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,638)

925 reviews in the last 12 months

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Rated 3 out of 5 stars

First purchase from UVU was the Grey…

First purchase from UVU was the Grey Zip Hoodie. The interior pilled quite a bit on the first wear and left lint all over my undershirt. I believe the interior could be improved to prevent this from happening in future releases, whether that’s through a different fabric blend, a tighter knit, or a pre-wash/finishing process to reduce shedding before the garment reaches customers.

I’m also not entirely sure whether UVU’s design philosophy leans more toward fashion and aesthetics or long-term practicality and function. If the goal is to balance both, I’d love to see future releases place a bit more emphasis on durability and everyday wear while maintaining the clean design that drew me to the brand in the first place.

27 July 2026
UVU logo

Reply from UVU

Thank you for taking the time to share such detailed feedback. We’re pleased to hear you like the clean design, and we’re sorry to hear about the pilling and lint from the interior of the hoodie.

We really appreciate your suggestions regarding the fabric and finishing, as well as your feedback on durability and everyday wear. We’ll be sure to pass this on to our product team for consideration in future releases. - Team UVU

Rated 5 out of 5 stars

Great Zip Up

I measure reviews based on how likely I’ll wear this over the next ten years. This is a 10-year piece. Great fit, structure, and love the subtleness of the logo.

27 July 2026
UVU logo

Reply from UVU

We are so glad to hear this, thank you for the 5 stars! - Team UVU

Rated 5 out of 5 stars

Excellent experience overall

I had a great experience with UVU
The product quality was excellent, delivery was smooth and reliable, and everything met my expectations
I especially love the design—it makes me happy every time I wear it
I’m very satisfied with my purchase and would happily recommend UVU to others

20 July 2026
UVU logo

Reply from UVU

Thank you for the kind words, we appreciate it! - Team UVU

Rated 2 out of 5 stars

customer service completely let me down

Ordered from UVU several times without any issues until now. Unfortunately, my latest order arrived with a missing item. Despite contacting customer service, the only response I received was that their CCTV showed the item had been packed before shipping. No replacement, refund, or store credit was offered, leaving me without the product I paid for. Very disappointing customer service.

17 July 2026
UVU logo

Reply from UVU

Hello Theo,

We’re sorry to hear you were disappointed with your experience.

We can see that this was looked into by our team. It was confirmed that there were no signs of damage or tampering to the package upon delivery, and our CCTV showed that all items were packed with your order. The parcel was therefore confirmed to have been delivered in the same condition in which it left our warehouse, so unfortunately the case was closed.

We understand this was not the outcome you were hoping for, and we’re sorry for the disappointment caused. - Team UVU

Rated 5 out of 5 stars

My son introduced me to the brand last…

My son introduced me to the brand last year as he wore your gear for the Salt Lake City Marathon. So I decided to give your socks a try and wow! The best socks I’ve ever wore. Fast shipping to the states and great communication. I’ll buy again.

17 July 2026
UVU logo

Reply from UVU

Thank you for the support, we appreciate the 5 star review! - Team UVU

Rated 5 out of 5 stars

Fast Shipping

Fast Shipping! Great Quality

16 July 2026
UVU logo

Reply from UVU

Thank you for the 5 star review! - Team UVU

Rated 5 out of 5 stars

UVU Quality and Shipping

UVU products have been nothing but quality products. Outside of its ethos every product I have purchased has been great as I still wear the V1 tights in which I purchased in 2023 and they have still managed to maintain its print and wear for all of my runs. Shipping has been a great experience as well as it is the fastest I’ve seen with other brands out there. Though I have to pay the tariffs delivering to the US this is one brand I wouldn’t mind shouldering that cost for if it means receiving quality products.

23 July 2026
UVU logo

Reply from UVU

Thank you so much for the amazing review and continued support! It’s great to hear that your V1 tights are still going strong after all those runs. We really appreciate the kind words about our products and shipping. ❤️🏃‍♂️ - Team UVU

Rated 3 out of 5 stars

Great brand, disappointing products...

I recently purchased the UVU black cotton training tank, with a black washed-effect logo. The logo washed out after one machine wash (as suggested on the label), to which I was offered 30% off - disappointing. I own a technical T as well as half tights by the brand which perform well, but for the money, the durability of the tights really is poor, not to mention their inability to create decent pockets for the shorts (both in number and size). What the brand stands for is great, but the product is what ultimately leads the customer experience and in my opinion there are much better quality brands on the market for both running and training.

30 July 2026
Unprompted review
UVU logo

Reply from UVU

We’re sorry to hear you were disappointed with your experience.

We can see that you were offered 30% off the item, or alternatively, the option to return it to us for inspection. The item was returned and the return was processed accordingly.

We appreciate you taking the time to share your feedback. If you experience any further issues, please don’t hesitate to contact our Customer Service team. Thank you - Team UVU

Rated 1 out of 5 stars

The sizes were not as described

The sizes were not as described. They were huge for me. Also, the import taxes was 50% my total amount paid for the total amount I paid. Maybe look into other delivery provider

21 July 2026
UVU logo

Reply from UVU

Hello John,

We’re sorry to hear you were disappointed with your experience.

We can see that you contacted our Customer Service team regarding the import fees, and we explained the reason these charges were applied.

Regarding the sizing, if you believe there may be an issue with the measurements of the item, please contact our Customer Service team with photos of the item laid flat next to a tape measure.

We’ll be happy to look into this further and assist you from there. Thank you - Team UVU

Rated 1 out of 5 stars

Very disappointed

Very disappointed. After one use, the fabric began to frayed, mostly in the back and some in the front. Contacted them about the issue and blamed me for it LOL. Will never again buy from this. High price tag, poor quality, poor customer service
--
Edit: UVU responded saying its not a manufacturing fault. In this case, its a quality fault. LOL. a pricey thing with a low quality fabric. if that's not highway robbery, i dont know what is. shame

19 July 2026
UVU logo

Reply from UVU

Hello Luigi,

We’re very sorry to hear you were disappointed with your experience. We did carefully review the images provided, but unfortunately, they did not appear to show a manufacturing fault.

The damage shown looked more consistent with the fabric coming into contact with something externally, which can unfortunately cause this type of abrasion.

We completely understand how disappointing this must have been after only one wear, and we’re sorry that we weren’t able to offer the resolution you were hoping for. - Team UVU

Rated 5 out of 5 stars

Absolutely love UVU

Absolutely love UVU! 🔥 The quality is amazing, and I’m super satisfied with every purchase. Can’t wait for the next drop!

13 July 2026
UVU logo

Reply from UVU

Thank you for your kind words! - Team UVU

Rated 5 out of 5 stars

Very Nice

Good and quick service, packaging is really cool and when something is wrong you get a quick response from the team

13 July 2026
UVU logo

Reply from UVU

Thank you for the positive feedback, we appreciate it! - Team UVU

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