The demo was enjoyable. Dharmesh explained every feature with patience. He created an atmophere of efficiency while giving room for questions and comments. I felt my time was valued as well as my curi... See more
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See what reviewers are saying
We were looking for something that would allow us to manage our customers, we also wanted something open source so that we could customize it. Well with UV Desk you get enterprise customers service,... See more
This software is perfect for our needs! Beautiful interface, good amount of features and customization (especially with email templates). Not to mention, the *free* support we got on the forums wa... See more
Vidhushi Singh explained us each and every functionality. She answered all our questions. The Uvdesk software is brilliant. So far from what we have seen, it fits our requirements well. We are looking... See more
Company details
Information provided by various external sources
Open Source/Free Enterprise Helpdesk Software Built on PHP/Symfony for customer support ticket system. Uvdesk support Enterprise service desk features like workflow, Email piping, knowledgebase, Mailbox, Ecommerce & Multichannel Integration.
Contact info
India
- uvdesk.com
great software, amazing support
even just installing the community fork they had almost immediate response. Allowing me to see the software in action got me even more excited to give it a test drive!
31 July 2020
Unprompted review
recommended
30 June 2020
Unprompted review
It is simple and easy to use...Great web application
A great user interface, nice feature function, and simple to use.
Facing issue during installation due to missing tables. Very quick response from the support team to address the issue.
25 June 2020
Unprompted review
Thumbs up for the UVDesk Team!
Just finished the installation of the community-skeleton. Got trouble at the beginning but the UVDesk Team responded to it quickly. Need to do more tweaks but I already love it.
UVDesk is simple, user-friendly and very functional.
23 May 2020
Unprompted review
The support provided to me was very…
The support provided to me was very helpful and assisted in the seamless setup of the product. Grateful for all the assistance provided. Great team.
Thanks
6 May 2020
Unprompted review
I like simple and fast UI
I like simple and fast UI. Custom rules (workflows) is the most useful thing for us. Most helpdesk systems have pretty poor notifications configuration, but not UVdesk.
Support is great also! And fast!
22 April 2020
Unprompted review
UVdesk help us to deploy our Ticketing…
UVdesk help us to deploy our Ticketing platform with our native language. that's perfect.
20 March 2020
Unprompted review
Working with the team was very easy
Working with the team was very easy. They keep me up to date with the progress and anything they needed was in detail. Event with a few issues that was not in there control was found and was able to find a solution between us. I would not hesitate to use them in future projects.
3 March 2020
Unprompted review
Excellent
Good interface and easy to use software
Very helpful support staff
Thanks:)
Regards
Rahul Patel
27 February 2020
Unprompted review
UV Desk covers the most important…
UV Desk covers the most important features of a ticketing system and a very good choice to deploy as a Support Application. The best thing is their support which is very proactive and responds quickly.
Thank you for your services.
22 February 2020
Unprompted review
Superb Software, Incredible Team
The application is itself robust and very user-friendly. But the Support team is what makes it incredible.
Within 2 days our helpdesk system is up and running.
Best Wishes to UVDesk Team.
7 February 2020
Unprompted review
Nice tool and Free
Nice tool and Free ! But the top is their support. Reactive and skilled. Definitively a good choice. Thanks
31 January 2020
Unprompted review
Great product (community-skeleton) and…
Great product (community-skeleton) and really AWESOME support staff. They fixed all issues I found in the most reasonable time. Thanks a lot.
27 January 2020
Unprompted review
excellent software and easy to use
5 December 2019
Unprompted review
The UVdesk product is excellent…
The UVdesk product is excellent product.Their employer are properly support their members who join UVdesk product.So every programmer please join this UVdesk you can success!
5 November 2019
Unprompted review
excellent service
the guys from UVdesk solved all my problems with this system thank you very much
4 October 2019
Unprompted review
Excellent support system and suppport…
Excellent support system and support by uv help desk
19 August 2019
Unprompted review
We would like to thank Himani for her…
We would like to thank Himani for her detailed and polite attitude.
28 June 2019
Unprompted review
Great help support 😄
13 June 2019
Unprompted review
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