Joel was patient and understanding. He took the time to fully explain where he was calling from and what standard processes take place when a new tenancy has started. He did find me the best deal an... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Crystal was extremely helpful with sorting my electric and gas out for my small business , after the stress of sales calls she called and explained everything in detail, gave me great prices and the c... See more
Company replied
Jared and Josh helped me immensely to finalise the best deal possible and supported me in every way possible as it is my first business and they were very patient with me. I am gonna definitely be usi... See more
Company replied
John and Spencer were both extremely helpful in my process of securing energy rates for my business. Spencer took plenty of time on a call with me to go through exactly what I needed, what was availab... See more
Company replied
Company details
Written by the company
Welcome to Utility Outlet, where we specialise in simplifying the search for the best business energy deals! As dedicated experts, we compare a range of options to help businesses find the most competitive gas and electricity quotes.
Contact info
United Kingdom
- hello@utilityoutlet.co.uk
- utilityoutlet.co.uk
4.7
Excellent
229 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 35% of negative reviews
Typically replies within 1 week
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Great experience well advised and all…
Great experience well advised and all sorted
20 August 2026
Unprompted review
Reply from Utility Outlet
Thank you for the great feedback! We’re really pleased to hear you had a positive experience, felt well advised and that everything was sorted smoothly.
We really appreciate you taking the time to leave us a review.
Many thanks
David
Utility Outlet
Cold called me
Cold called me. I politely told the man I didn't have time for sales calls, and he rudely hung up.
Civility costs nothing. Don't disturb my busy day and be rude when I say I haven't got time.
18 August 2026
Unprompted review
Reply from Utility Outlet
Thank you for bringing this to our attention.
We’re sorry to hear that your interaction with our team left this impression. We expect all conversations to be handled professionally and courteously, regardless of whether someone wishes to continue with a call, and we appreciate you taking the time to raise this with us.
Your feedback will be passed on internally so that the interaction can be reviewed with the relevant team.
Many Thanks,
David,
Utility Outlet
Nathan was astronomically brilliant
Nathan was astronomically brilliant! Very helpful and knowledgeable. Highly recommend him.
17 August 2026
Unprompted review
Reply from Utility Outlet
Thank you for the brilliant review! “Astronomically brilliant” is certainly high praise! We’re delighted to hear Nathan was so helpful and knowledgeable throughout. We’ll make sure he sees your fantastic feedback!
Many thanks,
David
Utility Outlet
Super service very friendly and helpful
Super service very friendly and helpful
17 August 2026
Unprompted review
Reply from Utility Outlet
Thank you for the fantastic feedback! We’re really pleased to hear you received friendly and helpful service. We really appreciate you taking the time to leave us a review!
Many thanks,
David
Utility Outlet
Reply from Utility Outlet
Thank you for your kind review! We’re delighted Crystal was so helpful, and we’ll be sure to pass your lovely feedback on to her.
Many thanks,
David
Utility Outlet
Easy to deal with and great price
Joel was really easy to talk to, no messing around, just simple advice delivered well.
UO also beat the 3 best quotes I had from other providers.
Highly recommend working with UO.
12 August 2026
Unprompted review
Reply from Utility Outlet
Thank you for your excellent review! We’re delighted Joel provided clear, straightforward advice and helped secure a price that beat your other quotes. We really appreciate your recommendation and look forward to supporting you again in the future!
Many thanks,
David
Utility Outlet
Joel contacted me regarding my current…
Joel contacted me regarding my current tariff and the high rates that I was on. He was knowledgable and dedicated to getting me a better rate which for a small start up business was really important to us. Joel was amazing and would definitely recommend!!
12 August 2026
Unprompted review
Reply from Utility Outlet
Thank you for your fantastic review! We’re delighted Joel was able to help secure a more competitive tariff for your business.
We understand how important it is for a start up to keep costs manageable, so it’s wonderful to hear that his knowledge and dedication made such a difference.
We’ll be sure to pass your kind comments on to him!
Many thanks,
David
Utility Outlet
Really helpful
Really helpful. Persistent but easier than doing it myself.
11 August 2026
Unprompted review
Reply from Utility Outlet
Thank you for your review!
We’re glad we could make the process easier for you and take the hassle out of arranging everything yourself.
We really appreciate your feedback and your business.
Many thanks,
David
Utility Outlet
Joel did a superb job of switching our…
Joel did a superb job of switching our gas and electricity. He matched and found lower prices and it was all managed promptly. Super service.
11 August 2026
Unprompted review
Reply from Utility Outlet
Thank you for the fantastic review!
We’re really pleased to hear that Joel was able to find you competitive prices for both your gas and electricity and make the switching process quick and straightforward.
We’ll be sure to pass your kind comments on to him.
Many thanks,
David
Utility Outlet
Nathan
Just recently spoken to Nathan he went above & beyond to make sure I was very well satisfied. Nathan made my enquiry easy and no hassle was straight forward.
Take care thanks
10 August 2026
Unprompted review
Reply from Utility Outlet
Thank you for taking the time to leave such a lovely review!
We’re delighted to hear that Nathan went above and beyond to make sure you were completely satisfied and that he made the whole process straightforward and hassle-free.
We’ll be sure to pass your kind comments on to him.
Many thanks,
David
Utility Outlet
Nathan was very helpful and friendly…
Nathan was very helpful and friendly through the whole process.
With calls back and fourth, he always follwed through with his promises.
Utility Outlet made everything easy and straight forward
10 August 2026
Unprompted review
Reply from Utility Outlet
Thank you for the fantastic review!
We’re really pleased to hear that Nathan was helpful and friendly throughout the whole process, and that he kept you updated and followed through on everything promised.
It’s great to know we were able to make everything easy and straightforward for you.
Many thanks,
David
Utility Outlet
I have spoken to Nathan today was very…
I have spoken to Nathan today was very helpful will recommend to other shop owner
Brilliant
10 August 2026
Unprompted review
Reply from Utility Outlet
Thank you for your brilliant review! We’re really pleased to hear that Nathan was so helpful and that you’d be happy to recommend us to other shop owners. We’ll be sure to pass your kind feedback on to him.
Many thanks,
David
Utility Outlet
Joel was great and got me a great deal
10 August 2026
Unprompted review
Reply from Utility Outlet
Thank you for your fantastic review! We’re delighted to hear that Joel was able to help you secure a great deal. We’ll be sure to pass your kind feedback on to him.
Many thanks,
David
Utility Outlet
Lovely and helpful.
8 August 2026
Unprompted review
Reply from Utility Outlet
Thank you for your lovely review! We’re really pleased to hear you found the team helpful, and we really appreciate you taking the time to share your experience.
Many thanks,
David
Utility Outlet
Crystal did a great job helping me with…
Crystal did a great job helping me with my energy supply very informative and clear
6 August 2026
Unprompted review
Reply from Utility Outlet
Thank you for your lovely review!
We’re really pleased to hear Crystal was informative, clear and did a great job helping you with your energy supply.
Many thanks,
David
Utility Outlet
Crystal was very helpful and efficient…
Crystal was very helpful and efficient in providing competitive quotes and getting us set up with a new energy supplier- thank you
6 August 2026
Unprompted review
Reply from Utility Outlet
Thank you for your lovely review!
We’re really pleased to hear Crystal was helpful and efficient in finding competitive quotes and getting everything set up with your new energy supplier.
Many thanks,
David
Utility Outlet
Crystal was great thank you
6 August 2026
Unprompted review
Reply from Utility Outlet
Thank you for your review!
We’re really pleased to hear Crystal was great and that you had a positive experience with us.
Many thanks,
David
Utility Outlet
Criystal she helped me with my electric…
Criystal she helped me with my electric was great 😊
5 August 2026
Unprompted review
Reply from Utility Outlet
Thank you for your lovely review! 😊
We’re really pleased to hear Crystal was able to help you with your electricity and provide a great service.
Many thanks,
David
Utility Outlet
Excellent service from Hoel
Excellent service from Hoel, great deal too
3 August 2026
Unprompted review
Reply from Utility Outlet
Thank you for your excellent review! We’re delighted to hear that Joel provided such great service and secured a fantastic deal for you. We’ll be sure to pass your kind feedback on to him!
Many thanks,
David
Utility Outlet
Jared has been amazing he has talked me…
Jared has been amazing he has talked me through my energy rate for my business and didn’t feel rush whilst making a choice on provider.
3 August 2026
Unprompted review
Reply from Utility Outlet
Thank you for your fantastic review! We’re delighted to hear that Jared took the time to explain your business energy rates clearly and allowed you to make an informed decision without feeling rushed. We’ll be sure to pass your kind feedback on to him!
Many thanks,
David
Utility Outlet
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