US Post Company Reviews 

265
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Chat online assistance (Chat) was quick and easy to use, and all questions were answered precisely. Delivery was about half the time estimated and the postal box arrived in excellent condition. The... See more

Company replied

Rated 5 out of 5 stars

Easy and efficient process to order. Humans answered the phone when I called customer service with questions about products. Got my answer quickly and was able to order in under 10 minutes. Clear w... See more

Rated 5 out of 5 stars

The speed that I was able to create an account and then also have it verified as tax exempt was astounding! I created an account, attached verification, compiled and paid for the order in under 15 mi... See more

Rated 5 out of 5 stars

It was easy to find the product I wanted and place the order. I had some questions about address numbers for the new mailbox so I consulted the ChatBot in the lower-right corner. There was a banner a... See more

Company details

  1. Mailbox Supplier

Written by the company

U.S. Post has a factory-direct pricing structure that allows us to offer the highest-quality mailboxes at the lowest possible price. You will not find comparable products at a lower cost anywhere, not on the Internet or in stores. Our service and installation are second to none. U.S. Post works with local Postmasters in new developments to determine proper mailbox placement. No customer is too small or too large. Whether you're a homeowner, a local or nationwide developer/HOA, or a property manager, U.S. Post will be glad to work with you to enhance the look and value of your property with our specialty product line.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

265 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(265)

64 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Looks like a nice mailbox

It was easy to find the product I wanted and place the order. I had some questions about address numbers for the new mailbox so I consulted the ChatBot in the lower-right corner. There was a banner above it that said something like "Immediate Response!" I was on the site for about 15 min with no response. But within under an hour, I'd received a voice mail from them to tell me they would send me the address numbers I needed, free of charge. That was great, problem solved, happy customer.

25 June 2026
Rated 5 out of 5 stars

Easy and efficient process to order

Easy and efficient process to order. Humans answered the phone when I called customer service with questions about products. Got my answer quickly and was able to order in under 10 minutes. Clear warnings are posted about local regulations and the product being viewed.

10 June 2026
Rated 5 out of 5 stars

I needed new adhesive labels for my…

I needed new adhesive labels for my United States Postal Service multi unit mailbox. I was able to have a live chat with an agent that was able to guide me to the right product and assisted me with making a change to my order after I placed it. I was informed that the shipment should go out within 24 hours. I was very pleased with Service.

4 June 2026
Rated 5 out of 5 stars

Everything went super easy

Everything went super easy! Great formatting, easy access and ordering

30 March 2026
US Post Company logo

Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look