USLegalWills.com Reviews 

897
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate how remarkably easy it is to navigate the digital platform and create important estate planning documents without struggling through any confusing legal jargon. People frequently mention that the well-designed step-by-step process and very clear explanations make successfully completing personal wills and power of attorney paperwork entirely straightforward. However, some customers also noted that certain specific steps or final sections could occasionally feel a bit confusing or challenging to complete successfully. A few people mentioned experiencing minor trouble figuring out extra document sets or needing additional external forms to finish their paperwork properly.

What people talk about most

User experience

Reviewers mention positive feedback about user_experience, highlighting that the platform is fast, easy to... See more

Service

Consumers find service to be generally satisfactory, noting that it gets the job done and offers an easy,... See more

Product

Customers consistently note positive experiences with product, highlighting it as a helpful and comprehensive... See more

Website

Users describe positive interactions with website, noting that the platform is easy to navigate. Consumers... See more

Instructions

Customers had positive experiences with instructions, consistently praising the easy step-by-step process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been dreading this job and was totally floored how easy and informational you made it, so much so I bought and gave 4 more as gifts to my family! These are important life responsibilities we... See more

Company replied

Rated 5 out of 5 stars

I appreciate your quick response when I asked to cancel my subscription and receive a refund. You did not stall or bombard me with questions. This means more than you can know. Everything about your... See more

Rated 5 out of 5 stars

I used USLegalWills to update my Will, Power of Attorney for Finances and Power of Attorney for Health Care after a recent divorce. The online forms are easy to complete and their customer service was... See more

Rated 5 out of 5 stars

This was an awesome idea. Everything you could ever need for making estate plans was available and it was so easy to understand. You didn’t have the confusing legal jargon that’s hard to grasp. And if... See more


Company details

  1. Legal Services
  2. Estate Planning Attorney

Written by the company

Created in 2003, USLegalWills.com is one of the country's leading Will writing services. For just $39.95, and in about 20 minutes, you can create your legal Last Will and Testament. A full set of estate planning services are also available including a financial Power of Attorney and Living Will, customized for your State. All States are supported (with the exception of Louisiana). The service offers many added value features like a LifeLocker Executor tool to document all of your assets, and a digital vault to upload important files. USLegalWills.com has a proprietary "Keyholder" mechanism that ensures the right information gets to the right people at the right time.

USLegalWills.com - your Will in your hands in 20 minutes

Written by the company

Full 30-day money back guarantee.
Our mission is to educate and support you in your estate planning needs. There is help every step of the way, with a support team available by email, phone and live text chat.

Up front pricing with no hidden fees. A Legal Will for $39.95

Intuitive, step-by-step process to prepare your Will in just 20 minutes.

We are committed to your satisfaction. Full 30 day money back guarantee.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

897 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(897)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My Will

The fact that I could extend my will after it expired! That made it so much easier for me! Thank You

19 March 2025
Rated 3 out of 5 stars

Okay for simple wills

Okay for simple wills, but I ended up using an attorney for our wills.

18 March 2025
USLegalWills.com logo

Reply from USLegalWills.com

Thank you Ken for your review. I see that we did refund your payment in full. I have looked through the support tickets and see that you felt that there was a limitation in setting up lifetime interest trusts for blended families. We do support this to an extent, but it is quite possible that you were looking for nuances in that lifetime interest trust that we do not support. We do believe that our service can offer more than "simple wills" we do not offer legal advice, and so we are not for everybody. We do appreciate the feedback. Best wishes.

Rated 5 out of 5 stars

Easy TX will setup and execute.

Easy TX will setup and execute.
Alot of robust but simple adding like pwr atty, transfer properties documents and all legally binding and just print notarize and file with county clerk.
Changes also easy. All for very reasonable cost.
Highly recommend.

25 March 2024
Rated 5 out of 5 stars

Reliable Service

Site ease and call back for questions was within 24 hours and handled very professionally, courteously, questions were answered quickly and knowledgeably, no ones time was wasted.

3 March 2025
Rated 3 out of 5 stars

You did nothing

You did nothing. I did

3 March 2025
USLegalWills.com logo

Reply from USLegalWills.com

Dear Sir/Madam, thank you for the feedback. It's an interesting perspective because our software has been developed over 20 years. Although you answered a series of questions, our service converts this into a legal document for your State. We do not feel that this is a trivial part of the process. In fact, I'm happy to hear that you felt that the process was simple, this is actually what we are striving for. But we do definitely appreciate the feedback. Best wishes.

Rated 5 out of 5 stars

User Friendly

The Instructions were well-organized and easy to follow. The site is user-friendly. I like that I can give family members access to important documents. Right now, I do not feel like my husband, and I need to pay a lot for a lawyer. I've only been using this service for less than two weeks, however.

3 March 2025
Rated 5 out of 5 stars

Put your mind at ease

I've had making a will on my mind for years. Dreading it! Your service made it so easy. Everything is understandable. The way questions are ask I knew just how to answer. I was surprised how easy and quick the process was. So happy I checked out US Ledal Wills. Now my will is ready and my mind is at ease.
And your pricing is amazing.
Thank you!

11 February 2025
Rated 5 out of 5 stars

I am not a college graduate

I am not a college graduate, but it was quite easy to navigate once I got the hang of it.
I even received a phone call from an English-speaking gentleman when he saw I requested help.

4 February 2025

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