USHUD.com Reviews 

591
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 180 reviews, reviewers had a great experience with this company. Customers frequently mention that the staff is exceptionally polite, welcoming, and very thorough during the entire onboarding process. Many individuals genuinely appreciate the clear explanations and professional attitude shared by representatives when setting up new accounts. However, some customers also noted frustrating issues regarding poor lead quality and a noticeable lack of communication after joining. Consumers experienced difficulties when attempting to reach support teams or dealing with unviable prospects that ultimately failed to convert. People frequently felt let down by slow response times and unmet expectations concerning the actual services provided post-onboarding.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, knowledge, and timely... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with experiences varying greatly among consumers.... See more

Service

Clients share ambiguous opinions on service, reflecting a mix of satisfaction and strong criticism. Some... See more

User experience

Customers had positive experiences with user experience, consistently describing the onboarding process as... See more

Response time

People report ambiguous experiences with response time, reflecting varied interactions. While many consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just getting started with USHUD but the professionalism by each member of their team so far has been of such a high caliber. They have given me confidence that with their support, I will be able to gr... See more

Company replied

Rated 4 out of 5 stars

The information I received regarding USHUD was positive . I am now Waiting for a client that should be sent to me so I may begin my work to help a person who needs my services. So far I have received... See more

Company replied

Rated 4 out of 5 stars

I don’t know why the call today was needed. I already provided my info but the call was regarding a Platinum package and it sounded like what I already signed up for? Marketing and leads? Can someone... See more

Company replied

Rated 4 out of 5 stars

So far this is great, I was expecting this call yesterday and was slightly disappointed that it did not happen. I expected that no call would be coming in as ive had so many of these promises made by... See more

Company replied


Company details

  1. Advertising Agency
  2. Real Estate Consultant

Information provided by various external sources

Foreclosure listings at USHUD.com allow you to search foreclosures by state to find local properties for sale. Access our free foreclosure listings now to browse nationwide HUD Homes for sale including Fannie Mae foreclosures, bank REO properties & more.


Contact info

3.9

Great

TrustScore 4 out of 5

591 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(591)

168 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I signed up to be an exclusive agent…

I signed up to be an exclusive agent for referrals for my area. I was held to a three month contract. They promised at minimum one to three referrals a month. With that promise, I was happy to sign up with them. Needless to say, I never received a referral from them. All they did was take my money. Don't buy referrals!
In response to the response: I never had any follow up from the US Hud team to see how my experience was. Once the deal was done, I was on my own. I do not feel it is my obligation to contact you for your lack of follow though.

8 January 2026
USHUD.com logo

Reply from USHUD.com

Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be when the results you hoped for don't materialize.

Our program is designed to provide exclusive market opportunities and connect members with prospective buyers and sellers, but as with any lead generation or advertising service, results can vary based on market conditions, consumer activity, follow-up, and other factors. We take concerns like yours seriously and would welcome the opportunity to review your account and discuss your experience in more detail.

Please reach out to our Member Services team directly so we can better understand what happened and work toward a resolution. We value all feedback and are committed to continually improving our services.

Rated 5 out of 5 stars

Very informative

Very informative! Very fast!

4 June 2026
USHUD.com logo

Reply from USHUD.com

Thank you for the great review! We're so glad you found our service informative and fast. Providing valuable information and responsive support is always our goal. We truly appreciate your feedback and look forward to helping you again in the future!

Rated 5 out of 5 stars

Loved the experience!

Loved the experience!

28 May 2026
USHUD.com logo

Reply from USHUD.com

Thank you so much for your kind words! We're delighted that you loved the experience. Helping our clients achieve their goals is what motivates us every day, and we're grateful for the opportunity to be part of your journey. We appreciate your trust and look forward to serving you again!

Rated 1 out of 5 stars

The perception of deception

Notice how 98% of the 5-star reviews are about the sales conversation at onboarding instead of the actual service of the onboarding salespeople with the company with no mention of the quality of the actual product. Then notice how 100% of the 1-star leads are all about the quality of the actual product from very upset customers complaining about being scams and fraud.

I was contemplating investing in 3 months with this company. I am SO glad I took the time to read the reviews first because I just don't do business with companies that lack ethical code of business.

26 May 2026
Unprompted review
USHUD.com logo

Reply from USHUD.com

We appreciate you taking the time to research us and share your perspective. Like any marketing platform, some clients have stronger results than others depending on follow-up, market conditions, and consistency.

We are always happy to connect prospective clients with agents currently seeing success with our system so they can ask questions directly, hear real experiences, and learn about the closings they are generating.

We respect your decision and wish you the best in your business.

Rated 5 out of 5 stars

So far this seems like a great…

So far this seems like a great partnership. Getting set up seemed easy but so far I have not gotten any leads from they.

19 May 2026
USHUD.com logo

Reply from USHUD.com

Thank you for the feedback! We’re glad the setup process has been smooth so far. Lead flow can sometimes take a little time to ramp up depending on the area and timing, but our team is here to help you every step of the way with follow-up, strategy, and support. We’re excited to continue building the partnership with you!

Rated 4 out of 5 stars

My conversations with Theresa made me…

My conversations with Theresa made me trust her enough to take a chance on the program. Not sure yet how it will pan out, but the customer service has been has been great so far.

15 May 2026
USHUD.com logo

Reply from USHUD.com

Thank you for the thoughtful review! We’re happy to hear Theresa made you feel comfortable and supported throughout the process. Building trust and providing great customer service are extremely important to us, and we’re excited for the opportunity to help you grow your business. We appreciate you giving us a chance!

Rated 5 out of 5 stars

Super friendly and took their time to…

Super friendly and took their time to explain everything to me

22 May 2026
USHUD.com logo

Reply from USHUD.com

Thank you for the great feedback! We’re glad our team was able to make the process comfortable and informative. Taking the time to answer questions and explain everything clearly is something we take pride in. We appreciate the opportunity to work with you!

Rated 5 out of 5 stars

Nice People

Nice People. They want to help support my business.

11 May 2026
USHUD.com logo

Reply from USHUD.com

Thank you for the kind words! Our team truly enjoys helping real estate professionals grow their business, and we appreciate the opportunity to work with you. We’re excited to continue supporting your success.

Rated 2 out of 5 stars

The tech guy was more interested in…

The tech guy was more interested in upselling me instead of instruction on how to get started with the system. He sucks!!

11 May 2026
USHUD.com logo

Reply from USHUD.com

We’re sorry to hear you felt that way. Our goal is always to make sure new members feel supported, informed, and confident using the system from the very beginning. We appreciate the honest feedback and will use it as a coaching opportunity with our team to ensure onboarding stays focused on education and helping clients get up and running successfully. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

It was an easy enough set up process

It was an easy enough set up process. Hoping there's a significant ROI. Jennifer and Katelyn were very helpful and informative.

12 May 2026
USHUD.com logo

Reply from USHUD.com

Thank you for the kind words! We’re glad to hear the setup process was smooth and easy. Jennifer and Katelyn work hard to make sure every client feels informed and supported from day one, so we truly appreciate you recognizing them.

Now the exciting part begins — helping you turn the opportunity into real results. We’re looking forward to working with you and helping you maximize your ROI every step of the way!

Rated 5 out of 5 stars

Representative is very helpful with…

Representative is very helpful with information and helping me understand the process.

6 May 2026
USHUD.com logo

Reply from USHUD.com

Thank you for the kind words. We’re glad to hear your representative has been helpful and has made the process easy to understand. We know getting started can feel overwhelming at times, so we work hard to provide clear communication and support every step of the way. We appreciate the opportunity to work with you and look forward to helping you succeed.

Rated 5 out of 5 stars

Helpful and friendly.

Helpful and friendly.
Hopefully it will work out in the long run

6 May 2026
USHUD.com logo

Reply from USHUD.com

Thank you for sharing this!

We’re glad to hear the team has been helpful and informative throughout the process. Making sure everything is clear and easy to understand is very important to us.

Rated 5 out of 5 stars

Signing up with USHUD was quick

Signing up with USHUD was quick, easy, and very straightforward. The enrollment process was smooth, everything was explained clearly, and getting started was simple. So far, it’s been a great experience and I’m excited to see what comes from it.
Jennifer & Dominic seem very helpful so far.

5 May 2026
USHUD.com logo

Reply from USHUD.com

Thank you for sharing your experience!
We’re glad the signup process was smooth and straightforward, and that everything was clearly explained from the start. Jennifer and Dominic will really appreciate the kind words as well.
We’re excited to have you on board and look forward to seeing what’s ahead!

Rated 5 out of 5 stars

I am thrilled to see what USHUD and I…

I am thrilled to see what USHUD and I can accomplish together. So far, I have been very impressed with the great customer service I have received since signing up.

4 May 2026
USHUD.com logo

Reply from USHUD.com

Thank you so much for sharing this!

We’re excited to work alongside you and truly appreciate the kind words about our customer service team. We’re looking forward to seeing what we can accomplish together as well!

Rated 1 out of 5 stars

USHUD Deceptions

I agreed to try USHUD for three months, beginning in December 2025. There was a one-time set up fee of $299, then $269 per month for three months, which would have been January, February and March 2026. In April USHUD charged me for another month. When I questioned the charge, the person with whom I spoke proceeded to tell me that I signed up for an additional three months. FALSE! He sent me a recording of the conversation where the rep and I were discussing the Platinum plan, which she assured me was at no additional charge per month. But nowhere in that conversation was anything said about extending the contract for three additional months. At one point in the conversation, she asked me to state my first and last names distinctly. This, I was told when I disputed the extra charge, was me agreeing (verbal signature) to the extension. I was NOT advised that I was agreeing to that! Very deceptive! Hopefully, they have stopped stealing from me. DON'T sign up with these people. Do your own lead generation!

6 November 2025
USHUD.com logo

Reply from USHUD.com

We’re sorry for any confusion regarding the program terms and billing. That’s never the experience we want anyone to have.

Please give us a call at (800) 230-9519 so we can review everything with you directly and work through this together.

Rated 5 out of 5 stars

I have just started

I have just started, but the experience has been very well at this point

24 April 2026
USHUD.com logo

Reply from USHUD.com

We’re glad to hear your experience has been going well so far. It’s still early, and we’re excited to continue working with you and helping you make the most of the program.

Rated 5 out of 5 stars

Jennifer and bill were great at getting…

Jennifer and bill were great at getting me started again.

27 April 2026
USHUD.com logo

Reply from USHUD.com

Thank you for sharing this!

We’re really glad to have you back — that means a lot. Great to hear Jennifer and Bill helped make the restart smooth.

Looking forward to what’s ahead!

Rated 5 out of 5 stars
USHUD.com logo

Reply from USHUD.com

Thank you — we really appreciate it!
We’re glad you’ve had a great experience working with us. Looking forward to continuing to work together!

Rated 5 out of 5 stars

Excellent information and guidance…

Excellent information and guidance about the program and the process. Very personable and knowledgeable

24 April 2026
USHUD.com logo

Reply from USHUD.com

Thank you for the kind words!
We’re glad you found the information helpful and the team personable and knowledgeable — that’s exactly the experience we aim to provide.
We appreciate you being part of it!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look