USGFX Trading Reviews 48

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

This is a scam Don’t waste your money Impossible to withdraw anything I understand your worries and have told the related department to speed up. We are currently undergoing a regulatory t... See more

Rated 1 out of 5 stars

Not even tried the broker, one of their "Senior account managers" won't leave me alone on trading view. Trying to get me to sign up for rebates and move my clients after telling him I wasn't inter... See more

Rated 1 out of 5 stars

Entered, made loss, decide to quit. waited for 6 months still saying my withdrawal is pending. Now im getting charged for idle fee which makes no sense if they are actually working on my withdrawal.

Rated 1 out of 5 stars

They dont withdraw since over 60 days now. I only wait for withdraw but nothing.. I think i will contact ASIC and FCA regulation next time with my lawyer and fill complain report.

Company details

  1. Investment Service
  2. Financial Consultant

Information provided by various external sources

USGFX is a multi-award winning, multi-asset Australian FX & CFD broker, enabling clients worldwide to trade currency pairs, indices and commodities in premium trading conditions. USGFX is regulated by the Australian Securities and Investment Commission (ASIC) and we hold an Australian Financial Services Licence (AFSL-302792)


Contact info

1.4

Bad

TrustScore 1.5 out of 5

48 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Its basically a scam

Entered, made loss, decide to quit. waited for 6 months still saying my withdrawal is pending. Now im getting charged for idle fee which makes no sense if they are actually working on my withdrawal.

7 August 2022
Rated 1 out of 5 stars

I transferred almost a yearly salary to…

I transferred almost a yearly salary to USG to be able to trade the forex market and after a month I decided to withdraw my money but they have been holding this process for 3 weeks. Their company policy is 3-5 business days quick withdrawals.

I reported USG at my bank CBA last week Friday the 19th of November and the last couple of days the account manager has been asking me multiple times to cancel my request and at the same time is blaming me for all the delays on our group chat (50 members)
Also reported to the police as well for fraud.

All our group has been complaining the last 2 weeks even if they have been placing the withdrawals correctly USG is always bringing up excuses that is something wrong that everyone is doing aka excuses all the time.

All I need is my money back as the money I deposited is not a small amount especially when its your lifetime savings and its not fun when someones else is manipulating my money that Ive worked hard for it to play games and holding my withdrawal and bringing up excuses.

They scammers and manipulating money and people…
They need to shut down stay away from them!!!

26 November 2021
Unprompted review
Rated 1 out of 5 stars

Worst trading platform ever

Worst trading platform ever, I have been requested an intra-account transfer for few months and it never gets done. useless customer service, bad response!! DON'T USE IT!!!!

4 September 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

I had issues with withdrawing, and that my funds were bounced back due to my local bank not being able to convert USD into my local currency.

My account manager, Asher, went above and beyond to ensure that I would be able to change my bank for a successful withdrawal and also made sure that I wouldn’t be double charged the bank wire remittance fee.

Have had great customer service from USG Forex, and I would recommend as even the trading was without issues.

23 August 2021
Unprompted review
Rated 1 out of 5 stars

It's SCAM

It's SCAM, they don't pay the withdrawals, they are delaying the customer, making excuses, they don't pay the withdrawal, they add up with their MT4 value without justification and they don't transfer the money, SCAM.

10 August 2021
Unprompted review
Rated 1 out of 5 stars

It’s about time these con men got found out...

It’s about time these con men got found out. It’s impossible to get your money back and they just seem to get away with it.

I’m told there are many UK clients who HAVE had refunds but I haven’t spoken to ANY of them and if some have why haven’t I? Is it a case of if your face fits you get your cash back?

Deadlines move, excuses are plenty and from where I am sitting this thing is just out and out fraud. I hope I am wrong as I really can’t afford to throw hard earned cash down the drain.

Come on USGFX, please prove me wrong....

7 April 2021
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam
Don’t waste your money
Impossible to withdraw anything

I understand your worries and have told the related department to speed up.
We are currently undergoing a regulatory transition hence the withdrawal time will be prolonged.
We are sorry for the inconvenience caused.

Same thing for the last 3 months

23 November 2020
Unprompted review

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