US Federal Contractor Registration (USFCR) Reviews 

634
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers had a great experience with this company. Customers frequently praise the dedicated staff for guiding them smoothly through complicated government registrations, providing exceptional communication and consistently prompt support every step of the way. Consumers note that the team makes stressful administrative tasks completely effortless, ensuring critical deadlines are always met and paperwork is finished correctly. Though some reviewers were not happy with the service, mentioning that similar registration assistance can actually be found entirely for free elsewhere. A few individuals also felt that the overall experience involved pushy sales tactics alongside unfulfilled promises regarding extra help with landing lucrative contracts.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting the team's exceptional communication,... See more

Service

Reviewers mention positive feedback about service, with many customers praising efficient staff members who... See more

Customer service

Users describe positive interactions with customer service, often praising assigned representatives for... See more

User experience

Consumers find user experience to be positive, highlighting seamless processes and exceptional support from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jeffrey Hoffses was great. I manage 3 companies and he helped me to renew all 3 to get them in sync to make it easier to manage. He reached out internally to help process things, without adding addi... See more

Rated 5 out of 5 stars

I know others will say you could do this without assistance, but i couldn't. I've never done it before and I found out confusing. Jeffery helped me immeasurably, and kept following up in phone calls... See more

Rated 5 out of 5 stars

I have worked with Jeffery at USFCR for the past two years and have been extremely happy with the level of service and support he has provided. This year was especially challenging because we changed... See more

Rated 5 out of 5 stars

Jeff was very helpful in assisting with updating our company information. He made it effortless and efficient. We couldn't have completed it in time without his help.


Company details

  1. Business and IT Consulting Agency
  2. also in
  3. Business Development Service

Written by the company

USFCR is the largest and most trusted System for Award Management (SAM) registration and renewal services company. USFCR has completed over 100,000 compliant SAM registrations for businesses and nonprofits during our 10 years in business. We also provide set-aside registrations and certifications, including women-owned, veteran-owned, HUBZone, 8(a) Business Development Program, and other federal contracting services, training, and technology.


Contact info

4.1

Great

TrustScore 4 out of 5

634 reviews

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No recent history of asking for reviews

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4.1

All reviews

(634)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Does nothing but slowing down an…

Does nothing but slowing down an already slow process and cost money
I have been trying to contact my Case Manager many times and if an other person in the office answers the phone, they just tell me that's he's busy right now, and i have been trying to renew since March. They tell me there is nothing they can do to expedite the process, and when I do get the case manager on the phone he tells me he's working on it and I just have to wait it out, again....infuriating.

20 October 2022
Unprompted review
Rated 5 out of 5 stars

My experience with the US Federal Contractor Registration was Excellent

My experience with the US Federal Contractor Registration process was excellent. The point of contact for my journey was Jeffery Hoffses. While the process took time, which I anticipated and understood, Jeffery was professional and extremely patient with me. The process felt daunting and with his guidance, we navigated through successfully. I received many helpful emails, and several phone calls along the way. I truly did not expect that. We received the largest grant we have ever applied for with his assistance. This will be a game changer for our organization. I would highly encourage working with this team.

17 October 2022
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

Thank you so much for taking the time to leave us a 5-star review.

Rated 5 out of 5 stars

+++World Class Team!!!+++

We are an advanced R&D firm with labs based in California focused on developing next generation clean energy solution which is an area that the U.S. Federal government has been increasing its funding support. As a small business, it was important for us to identify and work with an external grant writing team who was able to help us write and file a major US grant application and help guide us throughout the process. Our experience working with Anna, Maria, Alissa, Cameron, the grant writing team assigned to us was top notch and world class! I have worked with many Wall Street law firms in my career as an attorney, and I confirm that the work product delivered by this team reach and surpassed the work quality of a typical Wall Street law firm, in a highly efficient manner and cost level. Thank you very much team USFCR!

22 September 2022
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

Thank you for the world class review of our grants team!! We are so happy to hear our grants team was able to help you.

Rated 5 out of 5 stars

EXCELLENT

EXCELLENT! Good communication and professional service. They really help aur company and resolve our registration process with SAM when we exhaust all our alternatives dealing with the renewal process.

11 October 2022
Unprompted review
Rated 5 out of 5 stars

A GREAT Job and very Professional

Emerlee did a great job for us - this was all very new to us and quite daunting if we had had to do this ourselves. Luckily we had Emerlee and she kept us informed as to how things were progressing right to the very end. We were very lucky to have her!

11 October 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful to Work With

Our Case Manager is very efficient and wonderful to work with. Her communication with our company is always top notch and we are very grateful that she keeps us up to date on all aspects of our registration process. We have absolutely no complaints with this company.

7 October 2022
Unprompted review
Rated 1 out of 5 stars

Does nothing but complicate and cost

I have been trying to contact our Case Manager for over a week, and we have been trying to renew since May. They tell us there is nothing they can do to expedite the process, but since I cannot get ahold of anyone, I can't even get a statement saying as much to present for an audit THIS WEEK. I have called and emailed my case manager, the main number, even the case manager's supervisor....infuriating.

4 October 2022
Unprompted review
Rated 5 out of 5 stars

Phenomenal Service & Result!

Emerlee Trevino did a phenomenal job for us helping to navigate through an unexpectedly difficult SAM renewal after expiration. She then single-handedly addressed a change of address without my lifting a finger. We will use USFCR every year going forward.

3 October 2022
Unprompted review
Rated 5 out of 5 stars

Case Manager's knowledge was essential

The Case Manager's knowledge and experience was essential in reactivating an expired registration. Helped resolve all of the issues within a short time window. Would use the services again.

28 September 2022
Unprompted review
Rated 5 out of 5 stars

Jillian was great

Jillian was great, I would have never been able to get the done without her!! She was there every step of the way to help us complete our registration and get approved.

28 September 2022
Unprompted review
Rated 5 out of 5 stars

My USFCR Experience

My case manager was Jeffery Hoffses and even though it took longer than I expected, Jeff worked hard and kept me current on the status step by step! He either answered my calls or returned calls promptly. I am extremely pleased with the help and support I received from my case manager Mr. Jeffery Hoffses; therefore, I rate my experience with 5 stars! Thanks!

28 September 2022
Unprompted review
Rated 5 out of 5 stars

All Good Things

I was in need of a SAM number in a very short time frame and USFCR did all the paperwork, got it filed and when there were a few issues with my info they immediately fixed my errors and get things resubmitted.

23 September 2022
Unprompted review
Rated 4 out of 5 stars

Great Experience with USFCR and Emerlee Trevino

Emerlee Trevino was our manager for this new renewal. There were additional pieces of information that our company needed to provide to expedite our renewal process. Emerlee guided me thru these requirements and our company is now renewed with SAM. Very professional and friendly.

22 September 2022
Unprompted review

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