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Venta Reviews 17

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TrustScore 2.5 out of 5

2.3

Vitamin and Supplements Store
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Company details

  1. Vitamin and Supplements Store

Written by the company

We help men achieve optimal vitality and wellness by managing and regulating their hormones. We get all our ingredients from reliable sources and believe in natural science-backed supplements that really make a difference in helping men with libido, testosterone, muscle mass, sleep, and cardiovascular health. All vegan and no fillers. It is manufactured in the UK.

Contact info

2.3

Poor

TrustScore 2.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Items not received...

On Friday last week when I tracked my order, my items were identified as delivered but I never received them. I've contacted customer service twice and have not yet received a response. It was an expensive order and I'm feeling quite anxious about this.

13 June 2025
Unprompted review
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Reply from Venta

Hi Donna, thank you for your feedback. We believe there may have been a mix-up. We are Venta Wellness (useventa.com), a men's health supplement brand, and we are not affiliated with TheVentaShop (theventashop.com) Children's store. It looks like your review was intended for them.

To ensure your feedback reaches the right company, please direct your reviews to TheVentaShop page instead. In the meantime, we have also reported this to Trustpilot, so they can assist in correcting the errors.

Thank you for your understanding, and we wish you a quick resolution with the correct business

Rated 1 out of 5 stars

Joey Natvidad…

Joey Natvidad joey.csATTHERATEtheventashop.com>DONT BUY ANYTHING FROM THEM. PLACED AN ORDER ON MAY 05, 2025 AND IT IS NOWHERE IN SIGHT. EVERYTIME THE SAME RESPONSE, THEY JUST SHARE SOME FAKE LINK AND TELL YOU TO TRACK IT. IT IS A VERY VERY BIG SCAM. MY ORDER NO IS VT17373. PLEASE SUE THEM. THERE ARE MANY WHO HAVE BEEN CHEATED. IT IS A VERY VERY LONG LIST. DONT BUY FROM VENTATHESHOP.COM

26 May 2025
Unprompted review
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Reply from Venta

Hi Pashmina, thank you for your feedback. We believe there may have been a mix-up. We are Venta Wellness (useventa.com), a men's health supplement brand, and we are not affiliated with TheVentaShop (theventashop.com), a children's store. It looks like your review was intended for them.

To ensure your feedback reaches the right company, please direct your reviews to TheVentaShop page instead. In the meantime, we have also flagged this to Trustpilot, so they can assist in correcting the errors.

Thank you for your understanding, and we wish you a quick resolution with the correct business

Rated 1 out of 5 stars

Scam company please do not use

Scam company please do not use. They do not reply to emails. I'm thankful my credit card company is disputing this and I'm confident that they will get my money back. Paid for priority insurance and it was load of crap. Save the hassle trying to use this company

3 February 2025
Unprompted review
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Reply from Venta

Hi Charlene, thank you for your feedback. We believe there may have been a mix-up. We are Venta Wellness (useventa.com), a men's health supplement brand, and we are not affiliated with TheVentaShop (theventashop.com), a children's store. It looks like your review was intended for them.

To ensure your feedback reaches the right company, please direct your reviews to TheVentaShop page instead. In the meantime, we have also flagged this to Trustpilot, so they can assist in correcting the errors.

Thank you for your understanding, and we wish you a quick resolution with the correct business

Rated 1 out of 5 stars

Terrible Customer Service and Delivery…

Terrible Customer Service and Delivery – Avoid This Company

I placed an order in early December 2024 for a Christmas gift, but it never arrived. The excuse? Holiday delays—understandable at first. However, despite following up every week, I was met with nothing but excuses. They were quick to take my money but refused to issue a refund. Extremely poor customer service and a frustrating experience overall. I strongly recommend avoiding this company.

22 February 2025
Unprompted review
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Reply from Venta

Hi Jo, thank you for your feedback. We believe there may have been a mix-up. We are Venta Wellness (useventa.com), a men's health supplement brand, and we are not affiliated with TheVentaShop (theventashop.com), a children's store. It looks like your review was intended for them.

To ensure your feedback reaches the right company, please direct your reviews to TheVentaShop page instead. In the meantime, we have also flagged this to Trustpilot, so they can assist in correcting the errors.

Thank you for your understanding, and we wish you a quick resolution with the correct business

Rated 1 out of 5 stars

If I could give a 0 I would

If I could give a 0 I would. Have tried to contact several times but the excuse is my address is not accessible. All other deliveries from other companies have arrived. Avoid this company otherwise you will be disappointed

26 December 2024
Unprompted review
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Reply from Venta

Hi H Thomas,
We believe there may have been a mix-up. We are Venta Wellness (useventa.com), a men's health supplement brand, and we are not affiliated with TheVentaShop (theventashop.com), a children's store. It looks like your review was intended for them.

To ensure your feedback reaches the right company, please direct your reviews to TheVentaShop page instead. In the meantime, we have also flagged this to Trustpilot, so they can assist in correcting the errors.

Thank you for your understanding, and we wish you a quick resolution with the correct business

Rated 1 out of 5 stars

Ordered November 12 for a Christmas…

Ordered November 12 for a Christmas present. Tracking doesn’t seem to update at all. Emailed support 2 times and no response. Do not buy from them!

24 December 2024
Unprompted review
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Reply from Venta

Hi Stephanie,
We believe there may have been a mix-up. From our investigation, we didn't have any orders that week as we were closed in December. We are Venta Wellness (useventa.com), a men's health supplement brand, and we are not affiliated with TheVentaShop (theventashop.com), a children's store. It looks like your review was intended for them.

To ensure your feedback reaches the right company, please direct your reviews to TheVentaShop page instead. In the meantime, we have also flagged this to Trustpilot, so they can assist in correcting the errors.

Thank you for your understanding, and we wish you a quick resolution with the correct business

Rated 1 out of 5 stars

Ordered 4/12/24 still not arrived 20/12/24

Ordered in 4th December, didn't recieve any confirmation email, although payment had been taken.
Got in contact eventually through 'contact us', although it took days for them to reply.
There was an order number in the email and a tracking link, however the tracking link takes you to some dodgy page that doesn't look real and the shipment appears to still be I'm China.
Ordered these for my 5 year olds Christmas present, so am pretty upset with the poor service.

20 December 2024
Unprompted review
Rated 1 out of 5 stars

Ordered 11.25.24 as of 12.16.24, no email or product

Ordered 11.25.24. Payment processed 11.26.24 Never received an email with tracking info or any info. Finally located site to send a note through "Get in Touch, We're Here to Help" on 12.15.24. As of 12.16.24 7:43pm, no response.

Update: Finally copy/pasted customer service link into email versus clicking the link to "Get in Touch..." As a result, I actually received a response with the Tracking # that produced an update through Dec 11th. Some consolation that I may indeed receive the products ordered and paid for.

Update 12.20.2024: Item received

23 November 2024
Unprompted review
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Reply from Venta

Hi Dianne,
We believe there may have been a mix-up. We are Venta Wellness (useventa.com), a men's health supplement brand, and we are not affiliated with TheVentaShop (theventashop.com), a children's store. It looks like your review was intended for them.

To ensure your feedback reaches the right company, please direct your reviews to TheVentaShop page instead. In the meantime, we have also flagged this to Trustpilot, so they can assist in correcting the errors.

Thank you for your understanding, and we wish you a quick resolution with the correct business

Rated 5 out of 5 stars

I’ve had the recent pleasure of using…

I’ve had the recent pleasure of using some of their products recently and am very impressed with them and also the service the company provides.
I highly recommend using them in you supplement requirements!!

12 October 2023
Unprompted review

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