Used Kitchen Hub Reviews 37

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I’ve bought two ex-display kitchens via Used Kitchen Hub. Alyson and Beverley were incredibly helpful in arranging everything from viewing appointments, dismantling of the kitchen to communicating to... See more

Rated 5 out of 5 stars

What an Amazing 🤩 company ! Extremely helpful before and after purchase .Alyson and Beverley couldn’t have made the delivery etc any smoother. I can’t recommend them enough . Great Kitchen ,Great Pri... See more

Rated 2 out of 5 stars

Take your time to make sure the kitchen meets your requirements and don't be rushed. This is our experience... We were told it was solid wood, but it was wood framed with chip carcasses. Make... See more

Company replied

Rated 5 out of 5 stars

I would definitely recommend Kitchen Hub. From my first call with Simon who took measurements of our kitchen over the phone to the photographer who came that same day to the kitchen going live the ne... See more

Company replied

Company details

  1. Kitchen Supply Store
  2. Furniture Store
  3. Kitchen Furniture Store
  4. Kitchen Remodeler

Written by the company

Used Kitchen Hub is the place to buy used kitchens & ex-display kitchens complete with worktops & appliances. Save £1000's buying an ex display or used kitchen online


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

37 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

I’ve bought two ex-display kitchens via…

I’ve bought two ex-display kitchens via Used Kitchen Hub. Alyson and Beverley were incredibly helpful in arranging everything from viewing appointments, dismantling of the kitchen to communicating to the seller that we would require VAT refund as Guernsey-based buyer. They made everything very easy for us. Hence we bought twice :) and would return for other items like appliances or other home furniture any time.
Highly recommended !!!

3 April 2026
Unprompted review
Rated 5 out of 5 stars

What an Amazing 🤩 company

What an Amazing 🤩 company ! Extremely helpful before and after purchase .Alyson and Beverley couldn’t have made the delivery etc any smoother. I can’t recommend them enough . Great Kitchen ,Great Price,Great Experience ⭐️⭐️⭐️⭐️⭐️

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Kitchen Hub

Highly recommend Kitchen Hub. From details of our kitchen and photographs being taken took just a few days, and within less than 48 hours our kitchen was sold. Everyone was very efficient when it came to linking me up with the buyer, arranging a date for the kitchen to be dismantled and payment into our account.

3 March 2026
Unprompted review
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Reply from Used Kitchen Hub

Hi Tracey,
Thank you so much for your kind words — we’re really pleased to hear how smoothly everything has gone so far. Selling your kitchen in under 48 hours is a brilliant result!
It’s great to know the whole process has felt quick and well organised, from photography through to connecting you with the buyer. We’ll make sure everything continues just as seamlessly through to completion.
Thanks again for your recommendation — we really appreciate it 💛

Rated 5 out of 5 stars

I would definitely recommend Kitchen Hub..

I would definitely recommend Kitchen Hub. From my first call with Simon who took measurements of our kitchen over the phone to the photographer who came that same day to the kitchen going live the next day .. it took just three days to sell our kitchen! Beverly in the office was very efficient in linking me up with the buyer and was very helpful.

27 March 2026
Unprompted review
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Reply from Used Kitchen Hub

Angela, thank you so much for your wonderful review!
We’re absolutely delighted with the result for you — selling your kitchen in just three days is exactly what we strive for. From that first call with Simon, to getting professional photography done the same day and your listing live immediately after, it’s great to see how quickly everything came together.
Beverley will be so pleased to hear your kind words too — she works hard to keep things moving and make the process feel easy. Thank you again for trusting us and for your recommendation, it really does mean a lot!

Rated 5 out of 5 stars

Lovely friendly

Lovely friendly, professional guys (Mark and Luke🤔 sorry, lots of builders around us!) It was a stressful time as we are in the midst of a large renovation. They made it so easy. Would recommend company 100%

18 March 2026
Unprompted review
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Reply from Used Kitchen Hub

Hi Christine,
Ah, this is such a lovely review — thank you 😊
We know how full-on renovations can be, so it’s great to hear Mike and Luke were able to make things that bit easier for you during a busy (and probably chaotic!) time. And don’t worry at all — we know exactly what it’s like when there are builders everywhere!
I’ll make sure your kind words get back to them, it’ll really mean a lot.
Wishing you all the best with the rest of the renovation — hope it all comes together beautifully!
Thanks again,

Rated 2 out of 5 stars

Lots of issues but efforts made to resolve

Take your time to make sure the kitchen meets your requirements and don't be rushed.
This is our experience...
We were told it was solid wood, but it was wood framed with chip carcasses.
Make sure you double check and get pictures if it is important to you.
We were told it was 4 years old but it was 25 years old (dated stickers were on the back of cabinets and it had been repainted twice). Get the approx age in writing, if its been repainted a number of times, it might cause issues on dismantling and for when you repaint.
The appliances were 25 years old and several were faulty (double check appliance model numbers to find approximate age or ask and get it in writing)).
It's taken a while to get a resolution but Used Kitchen Hub accepted responsibility for the misunderstandings and although it would be hard to compensate for the stress and time wasted they have refunded a good percentage of the overall cost.
Bottom line, don't rush, ask questions, measure up, get all the facts and view if you can. I'd never do it again but it clearly works for some people.

27 April 2025
Unprompted review
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Reply from Used Kitchen Hub

Hi Sara, we’re sorry that your experience did not meet expectations and for the concerns you’ve raised regarding the kitchen description, age and appliance information.
We’re pleased we were able to speak directly with you and reach a resolution.
Your feedback has been noted and taken seriously. We take accuracy of product information seriously and always do our very best to ensure all listings are as clear and transparent as possible, so customers can make fully informed decisions.
We appreciate you taking the time to share your experience and wish you all the best going forward.

Rated 5 out of 5 stars

Did the job!

We had a deadline to sell our kitchen before commencing building work. Used Kitchen Hub were great. Conversations started with Simon, who was very communicative and helpful and got the ball rolling. I loved that they sent round a professional photographer, and I loved the page created to advertise our kitchen. I thought it was priced a little high but did have some productive conversations regarding reducing it. In the end, it worked out beautifully. Alyson did a fantastic job, both finding us a buyer at the right price and arranging removal on exactly the date we were hoping for. The removal guys were extremely friendly and professional and everything went very smoothly. Thanks to all the team in the process!

25 February 2026
Unprompted review
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Reply from Used Kitchen Hub

Hi Lucy, thank you for such a thoughtful review. We're so pleased we could help you sell the kitchen within your timeframe before the building work began. It’s great to hear Simon and Alyson were able to guide things smoothly from start to finish, and that you were happy with the photography, listing and the removal team on the day.
Thank you again for trusting Used Kitchen Hub with your kitchen – we really appreciate the recommendation and wish you all the best with the building project! 😊

Rated 5 out of 5 stars

A fantastic service from a family business that really knows what it’s doing.

We were quite hesitant about selling our old kitchen at first, but Used Kitchen Hub completely proved us wrong.
From start to finish, the communication was excellent — clear, responsive and reassuring throughout. The whole process felt professional and well managed, which gave us confidence straight away.
The dismantling team were superb: careful, courteous and clearly very experienced. They treated the kitchen and our home with real respect, and everything was handled smoothly and efficiently.
What really stood out was the level of care and customer service. Nothing felt too much trouble, and the whole experience was far better than we expected.
We would absolutely recommend Used Kitchen Hub to anyone considering selling their kitchen. A fantastic service from a family business that really knows what it’s doing.

10 March 2026
Unprompted review
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Reply from Used Kitchen Hub

Hi Radek,
Thank you for such a fantastic review.
We know selling a kitchen can feel like a big step, so it’s great to hear we were able to give you confidence from the very start. Clear communication and a well-managed process are exactly what we aim for, so your feedback really means a lot.
We’re especially pleased our dismantling team made such a strong impression — we’ll be sure to pass your kind words on to them.
Thanks again for your recommendation and for trusting us with your kitchen.

Rated 5 out of 5 stars

Poggenpohl kitchen

We recently purchased an ex-display kitchen from Used Kitchen Hub. The process was straight forward and painless.

Beverley who we dealt with was very professional knowledgeable and helpful.
The kitchen arrived professionally packaged the delivery company brought the kitchen into our home ready for fitting.

Used kitchen Hub offer a level of service you expect when investing in a quality ex-display kitchen. We highly recommend this company.

9 March 2026
Unprompted review
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Reply from Used Kitchen Hub

Thank you for your wonderful review, David. We're delighted to hear the whole process was smooth and that you're happy with your Poggenpohl kitchen. Beverley will be especially pleased to hear your kind words. We hope you enjoy your beautiful new kitchen for many years to come!

Rated 5 out of 5 stars

Really great company

Really great company. Purchased a brilliant 2nd hand kitchen that is stunning

Good company to deal with and the delivery was spot on !

Thoroughly recommended

26 February 2026
Unprompted review
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Reply from Used Kitchen Hub

Charlotte, thank you so much for your lovely review!
We’re absolutely delighted you found a kitchen you love — there’s nothing better than hearing it’s turned out stunning in your home. It’s also great to know everything felt smooth and that delivery was right on point.
Thank you for recommending us — we hope you enjoy every moment in your beautiful “new” kitchen!

Rated 5 out of 5 stars

Great service

After speaking with three different resellers, Used Kitchen Hub provided the best quote as well as excellent service throughout. Photography and deinstallation were handled by a competent and polite team and the support staff were always friendly and reassuring. Would strongly recommend!

20 February 2026
Unprompted review
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Reply from Used Kitchen Hub

Thank you, JJ — we really appreciate you taking the time to share this.
It’s great to hear that after exploring other options, you felt confident choosing us — that means a lot. From achieving a strong valuation to arranging professional photography and a smooth deinstallation, we always aim to take care of every detail so the process feels straightforward and well managed.
We’re especially pleased you found both our on-site team and support staff helpful and reassuring throughout. Your recommendation genuinely means a great deal — thank you for trusting Used Kitchen Hub with your kitchen sale.

Rated 5 out of 5 stars

5 star company

I made contact with The Used Kitchen Hub when I had to clear a showroom after a bereavement and I’m so glad I did. They were supportive, professional and organised from the start and guided me simply and easily through the process. I had a lot to clear in a short space of time but this was no problem and my listings were up on their website very quickly.

The team who came to dismantle and deliver were fantastic, on time to the minute and worked quickly and efficiently.

These guys know their business inside out and are a joy to deal with.

I wouldn’t hesitate to use The Used Kitchen Hub again and I highly recommend them to anyone looking.

Thank you Alyson, Daniel and co for all your support.

12 February 2026
Unprompted review
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Reply from Used Kitchen Hub

Anna, thank you so much for your incredibly kind words. We truly appreciate you trusting us at what was clearly a very difficult and sensitive time. Being able to step in, take the pressure off, and handle everything in a calm and organised way is exactly how we aim to support the showrooms we work with.

We’re so pleased we could move quickly to get your displays professionally marketed and sold, especially within such a tight timeframe. Our dismantling and delivery teams take real pride in representing both us and the showrooms we partner with, so it’s wonderful to hear they delivered such a punctual and efficient service.

Supporting showrooms nationwide with the sale and careful removal of ex-display kitchens is what we specialise in, and feedback like yours reassures us we’re doing it well. Thank you again for your trust and recommendation — we would be delighted to work with you again in the future.

Rated 5 out of 5 stars

Excellent experience

I came across Used Kitchen Hub as a result of an internet search and was impressed with the company from the very first contact. Simon, Alyson, Beverley and Richard were extremely professional, always enthusiastic and positive about the sale of my kitchen. They made everything straightforward, talking me through the contact with potential buyers and following up with realistic feedback.
The professional photographer was excellent, and they booked in a date for removal which fitted in with my requirements even before the kitchen was sold. This meant that when we did sell everything was in place.
When the kitchen was sold the money was paid to me immediately, They organised the kitchen removal using an excellent company. I am so delighted that my much loved kitchen will now have an extended life in a new home. I would recommend anyone who is replacing a kitchen or indeed looking for a kitchen to work with the team at Used Kitchen Hub.

4 February 2026
Unprompted review
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Reply from Used Kitchen Hub

Jackie, thank you so much for such a generous and detailed review. It’s wonderful to hear that your first impression of us held true all the way through the sale.

We’re so pleased the team gave you confidence and clarity at every step — from professional photography and buyer conversations to having removal plans in place early so everything felt organised and ready. That forward planning really does make a difference, and we’re glad it helped the whole process feel calm and in control.

What truly stands out is how much you cared about your kitchen. Knowing it’s now going on to have a new chapter in another home is exactly why we’re so passionate about what we do. Thank you for trusting us with something that clearly meant a lot to you — and for recommending Used Kitchen Hub so warmly.

Rated 5 out of 5 stars

couldn’t be happier with the service I…

couldn’t be happier with the service I received from The Used Kitchen Hub. They sold my kitchen for the best possible price and provided outstanding customer service from start to finish. The staff were incredibly professional, helpful, and always happy to answer any questions.
A special mention to the removal lads they were superb. Very polite, hardworking, and got the job done quickly and efficiently. Everything ran smoothly, and I felt looked after throughout the whole process.
Highly recommend The Used Kitchen Hub to anyone looking for great value and top-quality service!

5 February 2026
Unprompted review
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Reply from Used Kitchen Hub

Thank you so much, Christopher, for such a generous and thoughtful review. We’re absolutely delighted to hear how well supported you felt throughout the whole journey — from achieving the best possible price to feeling genuinely looked after at every stage. Your kind words about the team mean a great deal to us, and we’ll be sure to pass on your special thanks to the removal lads, who take real pride in being professional, respectful, and efficient. Knowing everything ran smoothly for you and left you feeling confident and cared for is exactly what we strive for. Thank you again for trusting Used Kitchen Hub and for your wholehearted recommendation.

Rated 5 out of 5 stars

Don't hesitate at selling your kitchen - it's easy!

I couldn't fault Used Kitchen Hub in any way. Everything went smoothly, they found a buyer quickly, the process was managed well and explained by the staff all the way through.
We were really happy, and I believe the buyer also was pleased. She sent me photos of our old kitchen when it was installed and seemed delighted.

7 October 2025
Unprompted review
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Reply from Used Kitchen Hub

Thank you so much, Paula, for such a heart-warming review. It’s lovely to hear how smoothly everything went for you and that you felt supported and well-informed throughout the process. What really made us smile was knowing how happy the new owner is too — seeing a kitchen loved again in a new home is exactly what it’s all about for us. Thank you for trusting Used Kitchen Hub and for sharing such a genuinely uplifting experience.

Rated 5 out of 5 stars

Very responsive service, saved us money and hassle!

We were not expecting to be able to sell our kitchen due to its particular layout and thought we would have to pay for its removal and it would have to go to landfill, and we would try to sell the appliances. Instead we referred to Used Kitchen Hub and managed to avoid the hassle and costs and make some money in the process.

The process was simple and easy, the removal is paid for and the team at Used Kitchen Hub were very responsive and helpful all the way through - which was reassuring and impressive. Very pleased with the service.

18 November 2025
Unprompted review
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Reply from Used Kitchen Hub

Thank you so much, Heber, for sharing your experience. It really means a lot to us. We’re so pleased that what started as a tricky situation turned into such a positive outcome. Knowing we could help you avoid the stress, expense, and waste of disposal while earning something back is exactly why we do what we do. Our team genuinely cares about making the process as simple, transparent, and reassuring as possible, so it’s wonderful to hear that came through. Thank you again for trusting us with your kitchen — we’re delighted you’re so pleased with the result.

Rated 5 out of 5 stars

Excellent Service!!

We recently recently worked with Used Kitchen Hub to sell our ex-display kitchen furniture, and the service has been excellent from start to finish. Alyson, Beverley, and Daniel have all been fantastic – professional, friendly, and incredibly supportive throughout the whole process.
They made everything simple and stress-free, keeping us informed and offering great advice along the way. We’re really pleased with the outcome and would highly recommend Used Kitchen Hub to anyone looking to sell or buy a quality kitchen with confidence.

1 November 2025
Unprompted review
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Reply from Used Kitchen Hub

Thank you so much, Robert, for your fantastic review! It’s been an absolute pleasure working with you and your showroom. We’re so pleased to hear that Alyson, Beverley, and Daniel made the process smooth and stress-free — that’s exactly what we aim to do for every showroom we support across the UK. Helping our partners achieve great results while taking care of all the details is what we’re all about. We’re delighted you’re pleased with the outcome and really appreciate your recommendation — we look forward to working together again on future displays!

Rated 5 out of 5 stars

My experience from first contact…

My experience from first contact regarding the marketing & sale of our kitchen in just 4 weeks was seamless. They were extremely quick to respond to any queries along with payment, therefore I would highly recommend anyone considering selling their kitchen, Used Kitchen Hub should be their first choice.

15 October 2025
Unprompted review
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Reply from Used Kitchen Hub

Thank you so much, Chris! We’re really happy to hear how smoothly everything went — and selling your kitchen in just four weeks is a fantastic result. It’s always our aim to keep things simple, quick, and completely stress-free, so it’s great to know that came across. We really appreciate you putting your trust in us and taking the time to share your experience — it means a lot to the whole team! Thanks again for trusting us with your kitchen sale and for recommending Used Kitchen Hub so highly!

Rated 5 out of 5 stars

I’ve both sold and bought kitchens…

I’ve both sold and bought kitchens through Used Kitchen Hub, and the whole process was seamless. They were incredibly proactive from start to finish, making everything feel straightforward and stress-free. Communication was excellent, always super responsive and quick to answer any questions. My kitchen sold fast, and purchasing my new one was just as smooth. Highly recommend them if you’re looking for an easy and efficient way to sell or buy a quality kitchen!

1 July 2025
Unprompted review
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Reply from Used Kitchen Hub

Alice, thank you so much for sharing your experience! It’s such a pleasure to have been able to support you on both sides of the journey—finding a new home for your old kitchen and helping you into your new one. We know how big a step both selling and buying can be, so it’s wonderful to hear the process felt easy, stress-free, and well supported throughout. Stories like yours really capture what we set out to do at UKH, and we couldn’t be happier with the outcome for you. Wishing you many happy times in your new kitchen!

Rated 5 out of 5 stars

Thank you so much for great service and…

Thank you so much for great service and no problems on the way. I was quoted to our kitchen 28k plus. As everyone understands it’s no much funds in the end of extension. So I thought if someone buys second hand car, should I buy second hand kitchen? I looked and found my favourite beauty straight away. Then I checked company house with company VAT number, then reviews. So we started the process and in 2 weeks kitchen arrived all well packed and carefully put in the corner for now. We found great kitchen fitter which assembled and designed as we wanted. Saved thousands of pounds and received great value for money. Wren kitchen 5 times cheaper. Can’t believe my eyes still. Looks like someone else’s home 😂 Thank you so much to put my mind in peace from day one. Now I am recommending to all my friends and clients this great company!

30 September 2025
Unprompted review
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Reply from Used Kitchen Hub

Thank you so much, Helen, for taking the time to share such a detailed and heartwarming review! We’re absolutely delighted that your experience with UKH gave you peace of mind right from the very start. Buying a pre-loved kitchen can feel like a big decision, so it’s wonderful to hear how reassured you felt checking everything through and then seeing the process run so smoothly—from finding your dream kitchen, to delivery, and finally having it beautifully fitted in your home. The savings you’ve made are incredible, and we’re thrilled that you’ve ended up with a kitchen you love at such great value. Your recommendation to friends and clients truly means the world to us—thank you again for trusting us and we wish you many happy times in your “new” kitchen!

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