Having never heard of USED PLUS we purchased three apple homepods at a great price based on trusting previous reviews and the 2 yr guarantee... we weren’t disappointed ..items were in original box... See more
Company replied
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See what reviewers are saying
I already reviewed Used Plus (Kevin M on Trust Pilot!) but thought I'd respond to the link they sent, twice ;) but they are worth a second mention. I gave 5 stars for service and customer support.... See more
Company replied
Items turned up and worked. Had one order sent through twice due to the web page glitching and confirmation emails not arriving right away.This was processed without being queried (even though it was... See more
Company replied
Found this company online. After reading other reviews I bought a refurbished XBox one S. product was delivered quickly and safely (tracked) and in superb condition. Also spoke to a member of staff t... See more
Company replied
4.8
Excellent
128 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service .
Great service, fast delivery, ease of website, product as described, great value for money. I must say i had not heard of this company before, but would throughly recommend from the experience i have received.
2 March 2021
Reply from Used Plus
Hi Neal! Thank you so much for your lovely review! We massively appreciate your order, and are delighted to hear that you were happy with the service! :)
Reply from Used Plus
Thank you so much Daniel for taking the time to leave such as positive review! We're really delighted to hear that you were pleased with the service and delivery that you received, and we hope that you enjoy your product. :)
Reply from Used Plus
Hi! Thank you so much for your lovely review! We hope you enjoy your order. :)
Reply from Used Plus
Thanks Debbie for your incredible review! We massively appreciate you taking the time to write it, and hope to see you again soon! :)
Speedy delivery
Speedy delivery. Item is just as described and in perfect working condition.
16 February 2021
Reply from Used Plus
Thank you so much Teri for your kind review! We're delighted to hear that you were pleased, and we hope you enjoy your order! :)
Items turned up and worked
Items turned up and worked. Had one order sent through twice due to the web page glitching and confirmation emails not arriving right away.This was processed without being queried (even though it was the exact same order within minutes of each other). That is the only reason I didn't give them five stars but I only consider it a minor issue and I decided to keep the extra anyway as it was a Vive controller and doesn't hurt to have a spare. Orders turned up quickly and were packed securely. I have no doubt I will use again in the future.
15 February 2021
Reply from Used Plus
Hi Phil! Thanks for taking the time to leave a review, and we're delighted to hear that you were pleased with the quality of the items that you received. We are however sorry to hear that you did not receive a clarification email regarding your repeat order. We will definitely take this feedback on board, and will be sure to clarify any future orders placed within a short period of time. Thanks again! :)
Great service, prompt and perfect condition
Really great service, everything arrived on time and is practically brand new (got the original HTC Vive). I can’t comment on the warranty as everything is fine.
Would highly recommend!
13 February 2021
Reply from Used Plus
Thanks Josh for your order and your review! We're extremely happy to hear that you were pleased with your experience of Used Plus, and we hope you enjoy your HTC Vive! :)
I ordered the wrong thing but contacted…
I ordered the wrong thing but contacted them to explain that I ordered the wrong thing and they were very helpful and friendly told me to send the item back and they issued a refund. I would definitely use these again in the future
5 February 2021
Reply from Used Plus
We're delighted to hear that you were happy with the customer service that you received, and it was a pleasure assisting you. Thank you so much for taking the time to leave a review! :)
Very hesitant on my purchase
Very hesitant on my purchase, but glad I did.
Delivery was prompt and goods were well packed and exactly as specified.
Will definitely use again.
31 January 2021
Reply from Used Plus
Hi Chris! We massively appreciate your order, and thank you so much for taking the time to leave such a positive review. We're really pleased to hear that your order arrived quickly and safely, and can't wait to see you again soon! :)
Brilliant thanks
21 January 2021
Reply from Used Plus
You're very welcome Daniel! Thank you so much for taking the time to leave us a review! :)
Excellent product
Excellent product, exactly as described and arrived extremely quickly.
20 January 2021
Reply from Used Plus
Thanks Samantha for your kind review! We're extremely pleased to hear that you were happy with your order. Enjoy! :)
Reply from Used Plus
Thank you for taking the time to leave such a fantastic review! We massively appreciate your orders, and are delighted that you're pleased with our service and the products that you have ordered. Thanks again! :)
Absolutely amazing service by this…
Absolutely amazing service by this company, issues resolved without any glitch, highly recommend to anyone
6 January 2021
Reply from Used Plus
Thank you so much Kirsty for taking the time to leave such a lovely review! We're really pleased to hear that you were happy with the customer service that you received, and we sincerely hope you'll consider shopping with us again in the future! :)
A really good, reliable company!
A really good, reliable company! The delivery was quick and secure, and the product is well priced. I would highly recommend this company!
3 January 2021
Reply from Used Plus
Thanks Oliver for your very kind feedback! We're delighted to hear that you were happy with the delivery and product, and we hope you enjoy using your order! :)
Reply from Used Plus
Thanks Flexee for your kind review! We're delighted to hear you were happy with the service, and we hope you enjoy your order. :)
Reply from Used Plus
We're so pleased to hear you were happy with your order, Yuen, and thank you so much for taking the time to leave a review. We really appreciate it, and hope you will consider shopping with us again in the future. :)
Great product and works perfectly very…
Great product and works perfectly very happy will buy from again
18 December 2020
Reply from Used Plus
Thank you so much Steven for your lovely review! We're really delighted to hear that you were pleased with your order, and look forward to seeing orders from you in the future. :)
Customer service is outstanding…
Customer service is outstanding compared to other places where it takes them 24hours to reply,delivery took a little bit longer then I thought but quest arrives well packaged, and looking nearly brand new ,100% would recommend usedplus to my family and friends ,well deserved 5 stars
15 December 2020
Unprompted review
Reply from Used Plus
Hi Raimonds! We're so pleased to hear that you were satisfied with your experience of our customer service and the Quest, and thank you so much for taking the time to leave such a positive review. :)
Excellent service .
11 December 2020
Reply from Used Plus
Thanks Susan for the fantastic rating! We really appreciate your order, and hope you'll consider shopping with us again in the future. :)
Perfect condition for a happy kid on Xmas morning
The headset I bought is in perfect condition. It’s in the original box that’s also in fab condition so it’s wrapped up all ready for santa to get the thanks. Arrived in good time with no issues. I would definitely buy from them again. Great company 5*
5 December 2020
Reply from Used Plus
Thanks Faith for your lovely comments! We're really pleased to hear you were happy with your order, and we hope Santa received plenty of plaudits! :)
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