US CAR SHIP & TRUCKING Reviews 244

Bait and Switch company, promise a good rate and on time shipping. Then delay pickup and when you stick to your guns they try to charge 2-3 times the price. They will not do as promised.

Do not use these people at any cost. They are just brokers. Go to the shippers direct and save yourself money and heartache. They quoted me $425 to ship my motorcycle to Chicago. I made the arrangements five months ahead of time. The bike was booked into a dealership to have some work and a service carried out because I was on a fixed time to do Route 66 with all my accommodation booked. I sent them a message a week before collection to confirm details and they said all was good. The day they were surpassed to collect they said there was a mechanical problem with the trailer and they would be two days getting it sorted. then the day before they were going to collect it on the new date they said the trailer thad been crashed and they wouldn't be able top collect for another two weeks knowing the bike had to be in Chicago for the booking. They then said they couldn't do it for $425 as per contract it would now be $825 if I wanted the bike to get to Chicago in time for the arranged time. After I spoke to a couple of other shippers they said this company was well know for this antic. If they are telling you something it is probably a lie. Save yourself the stress and don't use them

Scam! Do not waste your time and money. Tim David reached out and sent me a very nice offer, about half the price of all the others quoted. Made me pay a $50 deposit and then never picked up my car. DO NOT do business with these scammers. Reported to CC company.

Feb. 10,2026. I called this company USCARSHIPTRUCKING company to pick up a car in Wichita,Ks. to be delivered to Jonesboro,Ga. Spoke with the dispatcher TIM DAVIS who took all my information and quoted me a price. After thinking about it a couple days I went with what he offered from this company. Needless to say things did not pan out the way he said it would. " No worries" he kept saying when asked what is going on. I even sent him 75.00 to get everything set. But each day was something different. Just excuses after excuses. Feb 19th He called and said he had a driver. He did not. I finally found someone else, and asked fora refund of my 75.00. This he said they would be returning it as soon as possible. Next accounting will send it to me within 5 business days. Here it is March 25th and my money has not been returned. My thought is how many others have they done this poor business practice too. BWARE! TIM DAVIS/DUNGO

This company took my deposit via credit card and never picked up or actually fulfilled their order. I've been chasing them for 3 months to get a refund on the deposit and they will not answer, return calls, lie when you do reach them, etc. These guys are a complete scam. I've filed complaints with the BBB, have put a dispute with my credit card and will continue writing reviews to warn others.

They are scammers. After picking up the car they will ask you to pay additional fees that were not provided for in the negotiations and even before you sign the contract they put it in article 16. He does not mention it at the time of the negotiations

I signed a contract with US Car Ship for $800. On the day of pickup I get a call saying it’s going to be $300 more because the truck isn’t all the way filled up. This is for a tiny VW beetle btw. I told the caller that I was not happy with them trying to raise the price after I signed the contract for $800 and that I wanted to cancel with the company since this wasn’t a time sensitive pick up. The dealer said I had up to 3 weeks to have it picked up and shipped. The company said they would talk to their accounting team and eventually came back and said they were honoring the $800 contract and still picking up on the scheduled day. I was satisfied and continued with the company. About 2 hours after pick up, I get a text saying I had to pay a $200 “service fee” or my car would not be delivered. They then proceed to send me a random Hotmail account to Zelle the fee too with the name Muhammad Kahn. I said I did not feel comfortable sending money to this account and not a professional business account. I wish I had done more research. Other shipping companies tried to warn me about this bait and switch tactic. I have never had to transport a vehicle before, but if I ever have to again I will NEVER use this company and won’t recommend to anyone.

Evasive, misleading contacts with low-ball quotes and promises of best-price. Then, all of a sudden 2 weeks later, "i have a carrier for 4x the quoted price". Red-flags all over the place. I ran away, knowing these guys are NOT working in my best interest.

I am new in auto hauling and my first shipment was for John Williams from US CAR SHIP & TRUCKING. He not only gave me a chance tobut helped thoruhg out the shipment.
100% Recomended.

This is a fraudulent company. Don't use them. They set up appointments, false promises. And they drop communication when it comes to their responsibility. I understand things can go wrong in transportation, but this is a company mis-brokering and giving you dates and prices they don't honor. They will tell you the money is refundable if services are not rendered, but they will not answer your email if it comes to that, they will communicate up to the point they falter, then you will not receive anymore correspondence. There are numbers to call put in place, but no one answer or it will be a disconnected number. All the signs of an illegitimate outfit is in place. It is fraud, so you can get your bank involved at that point. But it's a hassle, and a waste of time. DO NOT USE THIS COMPANY. I'm not into bashing. It's just $79 dollars. No major loss, actually no loss, my bank reversed and are strong against this type of activity. Thank you Capital One. But I just don't want to see it happen to someone else. These types of businesses should be investigated, shut down and held to accountability.

This broker repeatedly provided false information and failed to perform basic obligations. I was given multiple timeframes for a driver and forklift delivery—none of which were honored. The forklifts that were supposed to be on site at 8:00 AM were never ordered, despite assurances that everything was scheduled.

After I canceled the transaction due to these failures, the broker continued to claim a driver was “on the way,” which was not true. Even worse, instead of contacting me, he called my sister without authorization and provided her with misleading information after the deal was already canceled.

This behavior was unprofessional, deceptive, and completely unacceptable. Continuing to attempt to schedule drivers after cancellation and contacting third parties crossed a serious line.

If you value honest communication and basic professionalism, I strongly recommend taking your business elsewhere.

I would give zero stars if I could. They undercut their competition in price to earn your business. Lowballing. Then they don't get your vehicle picked up. After that, they try and raise the price and hold your feet to the fire with the contact you signed or otherwise it won't be picked up. Classic bait and switch. 2 weeks later...vehicle is still not picked up. Will never use them again

These yahoos are scammers! My story is the same as everyone else, though luckily only lost the "broker fee" of $95, which I have disputed with my credit card company since the services were never provided at the agreed upon price = fraud, so will get that back.

I am on a mission now and want to provide some additional info for those who want to pursue legal action and get their $$ back: There are two registered companies in NJ for these crooks: "USCARSHIP INC" and "USCARSHIPPING LLC" and will update with the Registered Agent info when I get it from the NJ Secretary of State. The DOT# I was given by the scammer is 4461583, which is registered to "Elegant Car Shipping, LLC" with an address of 4113 RESIDENCE DR APT 212
FORT MYERS FL 33901-9219, phone 551-392-9367. To file a consumer complaint take out the spaces and go to: https : / / nccdb . fmcsa . dot . gov /

On Nov 24th, I contacted this company for a quote to ship a vintage motorcycle from Chicago to SE Virginia. They quoted me $390 in an enclosed trailer, point to point - Best offer among several ranging up to $800. Paid an initial $94 deposit. The target pickup date was Dec 2, but unfortunately the region experienced a same-day snowfall event, and apparently the assigned driver was in a fender-bender, according to my contact, and relegating him to a body shop. On Dec 4, I was advised a new driver had been assigned, and the cost would now be an additional $157, less a $50 company “compensation”, plus $500 (!!) to the driver on arrival. I complained that it sure seemed like a bait & switch - albeit weather aggravated. The company person said the replacement was the only availability in that region. The $500 was more than the original entire quote! I really wanted the 45 yr old bike delivered safely (which it fully was, on Dec 6) so I agreed.. or, wait potentially days for a (possibly) cheaper driver’s availability.

In summary, just be aware of the possibility of price creep in the event of a planned driver’s unavailability & having to go with a way-higher cost hauler. My opinion is that the $50 “compensation” by USCS&T was el-cheapo - they should’ve manned up & covered the entire $500 increase from the quote for the other driver! I won’t use them again.

This marks the second time I’ve utilized this company services for my car shipment, and once again, the experience has been exceptionally smooth and positive. Tom Smith was particularly instrumental in making this process so seamless. His excellent communication, professionalism and diligent facilitation of my car shipment were truly impressive, just as they wereduring my previous transaction. Still be using this company for my future shipping needs.

Great company to work with!! Tom Smith was a great and helpful agent!! I will work with Tom again for my next shipmens !!!!

I needed to ship my Jeep from Massachusetts to Texas. Zach Hector was my agent and is nothing short of a SUPERSTAR! After being grossly misguided by a previous company who was mainly focused on scamming me, Zach came to save the day. With full transparency of their process, no request of money exchange until my car was picked up, and an open line of communication for any questions or concerns I had, it was easy to put my trust in Zach to find the right driver. Max Well was the dispatcher found and he picked up my jeep without any issue. It was a smooth process and I would highly recommend these folks to help ship your stuff!

Zack hector went above and beyond to help me get my vehicle transported he’s was awesome to work with even when I lost my cool he always maintained professional and willing to get his job done. Thank Zack I appreciate you I look forward to working with you again and again. Recommendations coming your way.

NOT The Driver the Despacher
I had the worst experience ever with US CAR SHIP & TRUCKING. They are completely unprofessional and dishonest.
At first, they agreed to ship our vehicles for $1,400, and we had everything confirmed. But on the scheduled pickup date, they suddenly demanded $1,800. Even after we reluctantly agreed just to get our cars moved, they increased the price again to $2,000 at the last minute!
They even threatened that our vehicles would not be delivered and might be left over 1,000 miles away from the destination if we didn’t pay their new demand. It felt like blackmail.
This company is not trustworthy and has zero professionalism or ethics. I strongly warn everyone — do not do business with US CAR SHIP & TRUCKING. Save yourself from stress, financial loss, and the worst customer service experience imaginable.

Thank you, Zach Hector, for the excellent service. Very professional, clear communication, and easy to work with. Looking forward to working together again!
AFFECT TRUCKING LLC