usave broadband price comparison Reviews 

693
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Really impressed with the website, I did not end up getting a broadband deal in the end but would highly recommend using it.

Rated 5 out of 5 stars

Please note I raked through sites for weeks before deciding on a company to but my GF's birthday present from. Delivery was awesome! I mean I asked for it on Monday (from Thursday) and it cam... See more

Rated 5 out of 5 stars

After reading other negative reviews wasn't sure whether to go ahead, however other providers didn't appear much better. Ordered Sunday evening, emailed me immediately to confirm delivery on Wednesda... See more

Rated 5 out of 5 stars

Ordered two contract iPhones for my twin daughters. Ordered, processed and accepted Friday morning with a delivery date of following Tuesday. Later on the Friday received an email saying phones woul... See more

Company details

  1. Price Comparison Site

Written by the company

usave will help you find the best deals on key utilities including broadband, and gas & electricity. With our free comparison tools helping you switch, and our guides keeping you informed, we'll make sure that you're never paying over the odds for the ...


Contact info

5.0

Excellent

TrustScore 5 out of 5

693 reviews

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5.0

All reviews

(693)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Really wanted my custom.

Used Dialaphone becuase of a discount through my employer. The website is easy to use and gives plenty of information. Got detailed emails about my order. Had issue with order, rang up and got it resolved straight away, no callbacks. They were polite and efficient. Not sure about this gadget helpline thing. Must remember to cancel it within a month or they charge for the service.

15 November 2012
Unprompted review
Rated 4 out of 5 stars

So far so good

Everything has been good so far: great deal, very prompt delivery, love the phone. Just hope the cashback works when the time comes!

14 November 2012
Unprompted review
Rated 5 out of 5 stars

there as cheap as chips!

I would recommend daily a phone to anyone the man who sold me the phone was brilliant he knew all about the product and deal was a lot cheaper than VodafoneI have all ready sold them one more phone with more on the way

14 November 2012
Unprompted review
Rated 2 out of 5 stars

Very poor all round

Poor service. Very difficult to get to speak to a human rather than automated service. Salesperson told me phone would be with me within 5 working days but delivery date on account showed delivery due in 3 weeks. Then told sales often say that but they don't know how long it takes. Then told I couldn't cancel order. Was told new talk plan would take effect within 24hrs with a "pro rata" allowance until my next bill date. Later found out this was also rubbish - didn't take effect until after my next bill and then only because I phoned Orange several times - they told me dialaphone hadn't put through my upgrade.

Really poor, unlikely to use dialaphone again.

13 November 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service, great price!

Absolutely delighted with the price of the contract I got from Dial-a-phone. Much better than the contract offers direct from the service providers, with a better deal at a cheaper price. Great, quick service too!

13 November 2012
Unprompted review
Rated 2 out of 5 stars

mix up on the order

ordered an upgrade phone, staff helpful but the phone turned out to be a new contract. cancelled order due to needing to keep old number.

13 November 2012
Unprompted review
Rated 5 out of 5 stars

exactly as it sais on the tin!

Very efficient, straightforward, no messing around or hassle.
Nice to deal with , knowledgeable and curtious.

Would recommend to friends.

13 November 2012
Unprompted review
Rated 4 out of 5 stars

Good responce in terms of uprade,pleasant lady on other end and found me a good deal

Good service at the other end, lady at the other end very pleasant and got me a good deal.if trying to contact them on the phone though.better off going to phones for yu as they are part of dial a phone and speaking to someone face to face.had a connection problem to start off with, went to p4u and were helpfull and let me use there phone to sort it out, again spoke to another lady on the other end, and again she was very pleasant.

13 November 2012
Unprompted review
Rated 4 out of 5 stars

Smooth transaction, with a brilliant contract price.

I knew what phone I wanted, so it was just a matter of searching the net for the best price/contract.

Dial-a-phone came out on top. Having ordered from them 4 years ago, I knew the process was reasonably straight forward and hassle free. Ordered Friday, phone came Tuesday.

Only criticism is the number of telephone options to just try an talk to somebody. This aside, great company and great value.

13 November 2012
Unprompted review
Rated 2 out of 5 stars

Surprised! Not as good as I had expected

Disappointed by the service. Took a long time before I could actually use the phone. The sim and number I was issued was allocated to someone else. I don't believe it is a new phone as the times were for Australia and so was the weather . Don't trust this to be a new phone. Feel cheated. Waiting for other things to go wrong. Don't understand the gadget help

13 November 2012
Unprompted review

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