Your pre-order process was easy and straightforward. The e-mail verifying shipment had me stoked. Item arrived in a timely manner. Inspected the item, and it was all intact: no bent corners or dents,... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
It was easy and convenient to put in orders, decide how the shipment should work, and I was kept well-informed on the shipping status. The one area of improvement is that I wish the site could indi... See more
USAGS is always a good choice for me to get hobby kits/tools from, especially since they have decent sales fairly often. It did take a while to be shipped this time, but once it was mailed it got here... See more
Awesome everything! The packaging was neat and organized with excellent large sized bubble wrap, so much so that I ordered a brush tipped gundam marker with my led kit and the rear cap for the button... See more
Company details
Written by the company
USAGS is a U.S. based hobby retailer dedicated to Gundam model kits and premium mecha collectibles. We specialize in Gunpla across all grades from Entry Grade and High Grade to Master Grade and Perfect Grade along with a curated selection of tools, paints, accessories, and related model kits. Founded by hobbyists, we focus on fast shipping, accurate inventory, and reliable customer support. Our warehouse is stocked and operated in the United States, allowing us to ship orders quickly and securely. We work directly with official distributors to ensure authentic products and consistent availability. Whether you’re building your first kit or expanding a long-term collection, our goal is to make the hobby accessible, enjoyable, and dependable. We regularly run sales, bundle deals, and community events, and we actively support builders through tutorials, videos, and content on USA Gundam TV. At USAGS, we’re here to help you build better and have fun doing it.
Contact info
United States
- usagundamstore.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 1 week
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Always have a great experience shopping…
Always have a great experience shopping here. Arrives is great condition.
29 April 2026
Always reliable
Always reliable, excelent costumer service and a variety in merchandise, deals and fast delivery
22 April 2026
Tried SMS paints for the first time and…
Tried SMS paints for the first time and they really lay down smooth. Worked as they said it should. Will buy more
22 April 2026
Fantastic Stuff
I’ve been using this site for all my model kit needs. They’re quick, reliable, and always respond to questions quickly. I’ll continue to shop from them and look forward to it :)
29 April 2026
My favorite store to order model kits.
USA Gundam store is my favorite store for buying model kits so far. They have followed through on every preorder, and shipping has always been perfect and very well packed. The prices are very fair, and I feel so safe making purchases here. Whenever I see a new model kit, I always check this store first.
29 April 2026
Excellent buying experience
Excellent buying experience, simple and effective.
Fast and friendly
28 April 2026
That gundam is the shhhhhh lol
Experience is great was being notified all the time about time and shipping
22 April 2026
My fav Gundam Store
USA Gundam Store jas always been my favorite store to go to for all my Gundam or model kit needs. They are really good about shipping and careful in how they package.this probably my 10th time buying from them will probably keep buying more. Absolutely love them.
22 April 2026
Missing piece
I've ordered from here before but I've never had a model come missing a piece which happened just recently but other than that it's a great place to get my models.
29 April 2026
The two kits I've purchased have…
The two kits I've purchased have provided me with a challenge and level of excitement I haven't been able to find in stores. Excellent quality, excellent pricing and I couldn't be happier with my experience as a whole. Have been and will continue to return and recommend.
29 April 2026
always a great experience
selection is good, prices are competitive, shipping is fast with items protected.
21 April 2026
Very impressed
How fast customer service helps with any issue.
Amazing selection of products.
Items ship safely and arrive in perfect condition
28 April 2026
The customer service at this company is…
The customer service at this company is just exceptional. I've had two interactions and they were both amazing. Thank you to Eryn especially for your help!
28 April 2026
Very responsive and my order came…
Very responsive and my order came packaged really neatly
21 April 2026
Great deals
Great deals, fast processing time and shipment, and excellent condition when received!
21 April 2026
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