Myprotein USA Reviews 21,314

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product for its quality, taste, and effectiveness, often highlighting its mixability and suitability for various dietary needs. Many people find the products to be top-notch and appreciate the wide range of flavors available, noting that they help meet protein goals with low calories. However, some customers expressed dissatisfaction with the pricing structure, feeling that they have to rely on frequent sales and discounts to get a reasonable price. There were also mentions of issues with order fulfillment, including delayed shipments and difficulties with applying promotional codes. A few other people also felt that the website experience could be improved for easier reordering and navigation.

What people talk about most

Product

Clients share positive opinions on product quality and taste. Many customers praise the great taste and... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers appreciate the affordable prices, especially... See more

Order

Consumers find the ordering experience to be ambiguous. While some reviewers report easy and quick ordering... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the great taste and how... See more

Discount

Customers had ambiguous experiences with discounts. Many reviewers appreciate the sales and discount codes,... See more

Based on these reviews

Rated 4 out of 5 stars

product is perfect for what im looking for in a whey from a nutrient and flavor/taste perspective. would be 5 stars if the price wasnt so high for individual purchases

Company replied

Rated 4 out of 5 stars

Easy to navigate and order. LOVE the 30% discount and being able to order samples. Not a fan of the upsells of other businesses though.

Company replied

Rated 4 out of 5 stars

good deals especially when u leave good deals in ur cart already and get better offers sent to u u gotta take it lol

Company replied

Rated 5 out of 5 stars

Our last purchase of clear protein isolate. We bought both lemonade and strawberry.We mix the lemonade and the strawberry together to make strawberry lemonade. Your clear protein isolate mixes well if... See more

Company replied


Company details

  1. Beauty & Well-being

Written by the company

Myprotein is the world’s #1 online sports nutrition brand, offering an unrivalled range of health products, supplements and performance clothing to our 4 million-strong community. Exceptional quality is at the heart of everything we do, because we believe it’s what our customers deserve. And superior value is something we pride ourselves on – providing access to the best products out there. This is why your honest feedback is so important to us.


Contact info

4.1

Great

TrustScore 4 out of 5

21K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

False Advertising?

i went to the site to order due to an ad for the flash sale and although I still placed my order, there was never an opportunity to enter the discount code so I wound up paying full price.

16 April 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

Foreign transaction fees ..

Foreign transaction fees ... start accepting US dollars.

Lack of many sizes of Impact Protein in many flavors.

16 April 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

Please make the order process simple

Please make the order process simple. I just want to order the product, I don't want to be asked about 10 other offers for additional products that are not relevant.

16 April 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

I tried cancelling the order and I…

I tried cancelling the order and I don't even get any confirmation on the app. When I reload after cancelling I still see the order. I wanted to amend the flavor and now I am not even sure if the cancellation went through.

15 April 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 3 out of 5 stars

First I saw that I would get a free…

First I saw that I would get a free shaker, then I was asked to choose my free gift? There were no choices…1 was offered but when you say “choose” I kept looking for more

15 April 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

We appreciate your feedback and are sorry that the free gift selection was not clear. We'll review the process to prevent confusion and improve your experience.

A message has been sent to your account.

Kind regards,
Liam

Rated 1 out of 5 stars

Got charged an additonal 25 when I…

Got charged an additonal 25 when I checked out through a offer after I made the purchase

15 April 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Quality Product

Quality Product; Nice Periodic Sales.

1 February 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 5 out of 5 stars

This is by far the best clear protein…

This is by far the best clear protein that I have found. Their website is easy to use, the shipping is always fast and the flavor is great.

14 April 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 5 out of 5 stars

Always great!

I've consistently had a great experience ordering from MyProtein. Flavors are awesome, products are quality and prices are fair.

13 April 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 5 out of 5 stars

When MyProtein runs 50% off deals

When MyProtein runs 50% off deals, it makes Impact the cheapest high quality protein powder out there. I always order a good amount. Some of the best tasting protein powder you can get anywhere for a great price.

14 April 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 5 out of 5 stars
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 3 out of 5 stars

Good product, but subscription value has decreased

I’ve generally had a good experience with MyProtein products, particularly their Impact Whey, which I’ve found to be high quality and consistent.

However, I’m disappointed with a recent change to their subscription offering. A few months ago, I subscribed during a promotion period and was receiving a 5.5 lb (approximately 80-90 servings) bag for around 60$ per month. That pricing was a key reason I chose to stay with the brand.

It appears that the 5.5 lb bag has been discontinued or removed from the subscription program. My only current option is a smaller 65-serving bag at approximately 65$, which represents a substantial increase in cost per serving.

While I understand that pricing and product availability can change, this shift significantly reduces the value of the subscription. If this is the new standard moving forward, I will likely begin exploring alternative brands.

14 April 2026
Unprompted review
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Liam

Rated 4 out of 5 stars
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Liam

Rated 5 out of 5 stars
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 3 out of 5 stars

I like the product

I like the product. Web site is clunky and the basket total did not add correctly. Shipping seems expensive as well for not using Fed Ex or UPS. May look for alternatives.

13 April 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Liam

Rated 4 out of 5 stars

I was told I would get a free shaker

I was told I would get a free shaker, but I can’t figure out how to get it

11 April 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

The products i use are always available…

The products i use are always available and there are always deals if you pay attention.

12 April 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

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