MISUMI Europa GmbH Reviews 12

TrustScore 2.5 out of 5

2.6

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Company details

  1. Machine Construction

Written by the company

MISUMI ist ein globaler Hersteller und Vertreiber konfigurierbarer mechanischer Komponenten für den Sondermaschinenbau sowie den Spritzguss- und Stanzwerkzeugbau. Mit mehr als 14 Millionen Produkten – eigenen und von ausgewählten Zulieferern – stehen höchste Qualität und kurze Lieferzeiten im Fokus. Die MISUMI Europa GmbH betreut als europäische Niederlassung der MISUMI Group Inc. alle Kunden in Europa.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

I do not recommend ordering anything

I do not recommend ordering anything from this company.

The misleading website interface made us confirm an order without any payment or acknoledgment. It was then processed and sent the next week. When contacted, customer service indicated that the order was not cancellable and provided a link to their terms and conditions, which do not work… This sums up Misumi's seriousness.

16 July 2025
Unprompted review
MISUMI Europa GmbH logo

Reply from MISUMI Europa GmbH

Dear customer,
Thank you for sharing your experience. Please excuse our delayed reply. We are sorry that our web interface caused confusion and led you to an order you didn’t intend. Cancellations are possible for stock items up until dispatch, and we also accept returns under certain conditions. However, make‑to‑order products cannot be cancelled once production has begun. It could be that this was the case with your order. Please contact us at rating@misumi-europe.com
so we can review your case and improve our service.
Your MISUMI Team

Rated 5 out of 5 stars

Excellent

Excellent
Superb delivery. A quality product to welcome one of our European Hammers. The mighty Hammer Leviathan. He will use his preferred tool to teach Blaster & other hammers a unique style. All units to receive & be demonstrated on
14HD

13 March 2023
Unprompted review
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