CurrentBody US Reviews 6,856

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that devices are well-made, comfortable, and easy to use, often fitting seamlessly into daily routines. Many users report noticeable improvements in skin texture, smoothness, and overall appearance, with some seeing results in as little as one to two weeks. The delivery service is frequently highlighted for its speed and careful packaging, ensuring products arrive in excellent condition. However, some customers also noted issues with product functionality, with a few experiencing devices that stopped working or arrived defective. There were also occasional mentions of difficulties with the ordering process, particularly for international customers, and some dissatisfaction with the return and exchange policy, citing unexpected fees or slow processing times.

What people talk about most

Product

Reviewers highlight positive aspects of the product, frequently praising its ease of use, comfort, and... See more

Quality

Consumers generally express satisfaction with the quality of products. Many reviewers highlight that their... See more

User experience

Clients share positive opinions on user experience, highlighting the product's ease of use and convenience.... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers highlighted the incredibly fast... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and... See more

Based on these reviews

Rated 5 out of 5 stars

I ordered the newest Currentbody LED Mask, the multicolor face mask. I love the Currentbody red light mask and neck & dec mask I have, but I also wanted green, yellow light so I bought the multi colo... See more

Rated 5 out of 5 stars

Simplicity in use, the CurrentBody Red Light Mask is the top tier in indulgence and relaxation. After only one week's use I can detect a marked improvement in my skin! The mask has a self-timer, so on... See more

Rated 5 out of 5 stars

i used my current body mask consistently for a year until it stopped working. I emailed customer service about it and was promptly sent a return label. Within a couple weeks I had a brand new mask t... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

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Rated 1 out of 5 stars

My product is not working

My product is not working.
I have sent an email thru the website but haven't received a response.
I cannot find a number to call or a customer service email address.
It is frustrating.

Bell Joaquin
Order number US-0118450164

6 April 2026
Unprompted review
CurrentBody US logo

Reply from CurrentBody US

Hi Bell, 
Thank you for your feedback. 
We're sorry to hear you did not receive our response regarding your RF device. We have reached out to you again to discuss this. 
Please note we offer 22 hour customer support via email, live chat and whatsapp. 
Kind regards, 
Sophie 
The Customer Care Team

Rated 5 out of 5 stars

CurrentBody 100% Legit

CurrentBody was safe and secure, 100% legit. They shipped almost immediately and my mask was delivered in less than a week, in time for my sister's birthday (her gift!).

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service with an Exchange!

Thank you for a very pleasant and easy transaction with my LED Neck Mask Series 2 and the return/exchange process. The friendly customer service, the extremely fast shipping and easy return/exchange process HIGHLY exceeded my expectations and I will continue to be a loyal customer of CurrentBody! Thank you!

1 April 2026
Rated 1 out of 5 stars

Absolutely terrible experience

Absolutely terrible experience. I ordered the face mask and now, 20 days later, I am still wondering if it will ever show up. I emailed customer service last week and they said they would look into it but now a week has passed and I have heard nothing. Never again!

27 March 2026
CurrentBody US logo

Reply from CurrentBody US

Good Morning Margaret,
 
Thank you for contacting us and leaving a review. My name is Sana, I am a customer service team leader here at Currentbody and part of the Management Team to whom your query has been forwarded to.
 
I'm sorry to hear of your experience about the delivery, will be reaching out to you privately to resolve this.
 
I look forward to assisting you.
 
Kind regards,
Sana.
Customer Care Team.

Rated 5 out of 5 stars

No notes

The mask arrived even quicker than expected and arrived with nearly a full charge. I’ve used it almost every day and I love it. I have no complaints and am considering purchasing their eye mask as well.

1 April 2026
Rated 5 out of 5 stars

2 weeks: So far so good

Email order updates and tracking info were good. Shipping was prompt.
This was my second Red Light Therapy mask purchase. The first was the brand with more of a clinical use pedigree. Hint: Oh, you know the one.
I loved it despite a few caveats: First the cable used for the controller was thin and a very weak link. I think everyone at some point has had a charging cord develop a short (on/off, on/off) and eventually stop working. That happened after about a year and I am careful not rough on appliances. It was under warranty and replaced. At little over 2 years another short in a cable developed. With the warranty period over I was hesitant to buy the same brand.
I chose Current Body Series 2. I wasn't happy to be in the market for a new mask, but the increase in LED's and power sounded good.
It's been a little less than 2 weeks with the Series 2, but I do think my skin looks a little clearer, fresher with a little more of a glow than before. I've received compliments that seemed genuine, Ha! I felt like I was in maintenance mode with the old mask, in a holding pattern. So, seeing an improvement is a boost.
I was happy to see this cord is a heavier gauge. I'm hoping it's more durable than the other brand.
The straps are much easier to use than the other brand. No matter how careful I was with the other mask my hair always got caught and ultimately a few (or several) ripped from my scalp. It doesn't happen with this new mask. Yay!
I also appreciate that the straps are black. My old mask had white straps that got dingy and yellowed even with frequent washing. Ugh. They just looked dirty.
So, after about 2 weeks I'm pretty happy. I do hope it proves more durable and has a longer life span than the other brand.
I do think my skin looks better than it would had I not started Red Light Therapy. I'm a low maintenance person. I don't have or want to spend a lot of time or money on myself. I don't do lasers or other procedures. I don't spend a lot on products. I don't want a cabinet full of products. I use a hyaluronic serum, Marula or Argan oil, sunscreen and a prescription retinoid (Apparently, I'm not going to age out of acne, but I'll take any anti-aging benefit the Rx may provide). That's it.
So, this was an important purchase for me and again, so far so good. It seems hard to believe, with red lights blazing, I would actually look forward to it as my 10 minutes of zen.
No one paid me for this review nor did anyone give me any free products. Although, I'd happily accept freebies or payment. Ha!
I'd still give my honest opinion and experience. I guess that's why no one's knocking on my door with offers.

Good Luck on Your Journey Everyone!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

CurrentBody WORKS

CurrentBody WORKS! I noticed a difference in my skin and hairline. I'm very shocked by how big of a difference I am seeing and I've been telling all of my friends that this is the first at home red light I've used that actually gives results!

31 March 2026
Rated 1 out of 5 stars

Customer service is awful

Customer service is awful. Took forever to respond. Each follow up also takes 3 days. As of right now, I do not have a resolution.
Highly disappointed!

31 March 2026
CurrentBody US logo

Reply from CurrentBody US

Hello Yola,

Thank you for taking the time to share your feedback on Trustpilot.

I’m very sorry for the delay in resolving this for you. We have been experiencing a high volume of queries, which has unfortunately resulted in longer response times than usual, and I completely understand how frustrating this must be.

I will personally look into your case and will reach out to you via email shortly to ensure this is resolved as quickly as possible. 

Kind regards, 
Customer care team, 
Elin.

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