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See what reviewers are saying

Rated 5 out of 5 stars

perfect ik kreeg de code niet via e-mail maar via de meldingen op de website maar in principe gewoon perfect.

Rated 5 out of 5 stars

J'ai commandé Windows 10 pro, office 2016 pro plus et Windows Server 2016, malgré un petit soucis de clés le problème a été résolu directement en ligne par tchat...Je tiens à le souligner....Merci... See more

Rated 5 out of 5 stars

It just took me about half an hour in total to activate Windows 10 Pro and download and install Office 2019 Professional Plus for an incredible $71 AUD. I'd be looking at $800-900 AUD from a regular r... See more

Rated 4 out of 5 stars

For what its worth, bought office 2016, it downloaded and acticvated ok, but the whole page feels a bit shady. Right after purchase the webpage just said forbidden, but the key arrived in mail about 1... See more

Company details

  1. Gaming service Provider
  2. Hobby Store

Information provided by various external sources

urcdkeys is a leading global digital gaming marketplace. Purchase discounted game keys for Steam, Origin, Uplay, Xbox Live, PSN, and more!


Contact info

4.1

Great

TrustScore 4 out of 5

192 reviews

5-star
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Rated 4 out of 5 stars

For what its worth

For what its worth, bought office 2016, it downloaded and acticvated ok, but the whole page feels a bit shady. Right after purchase the webpage just said forbidden, but the key arrived in mail about 10 min after order so I really cant complain that much

3 December 2019
Unprompted review
Rated 1 out of 5 stars

Yeah this sites super hit or miss..

Yeah this sites super hit or miss... I've tried several times to get back into one of 3 accounts for keys. You can't do not use this site very risky

30 November 2019
Unprompted review
Urcdkeys logo

Reply from Urcdkeys

Hi,

Thanks for choosing URcdkeys. If you have any activation problems pls contact our website live-chat for help. Also, we support refund without reason, if you are not satisfied with the product, pls feel free to contact customer service for refund.

Best regards,
URcdkeys

Rated 1 out of 5 stars

Key didn't work

Key didn't work. Support had me try another one and that didn't work either. I was then told to try back in an hour or tomorrow. This is just a clever scam and they try and keep you chasing your tail for no reason which makes it way worse in my opinion. The 16$ was worth the risk, my time wasn't.

15 November 2019
Unprompted review
Rated 1 out of 5 stars

Windows Server Essentials 2019 key don't work

First time buying in this site. I bought it in September but only in November have time to install.
There is no manual for this OS.
So I went to MS and download it. Install with the key gave by MS,then when try to change the key, it didnt work.
URCD gave me 2 more keys and didn't work as well.
Finnaly acused me of suspicous... I would like to know who is suspicious.

14 November 2019
Unprompted review
Urcdkeys logo

Reply from Urcdkeys

Hi,

Thanks for choosing URcdkeys. Pls ensure download correct version to activate the cd-keys. If you have problems you can contact our live-chat for help.

Best regards,
URcdkeys

Rated 1 out of 5 stars

Terrible support, refusing to help

So I bought Office key and it didn't actually work, so I contacted the support, the agent was rude and slow, he was telling me off, sarcastic, refused to help and he left the chat without actually answering me.... HUH!?

25 October 2019
Unprompted review
Rated 1 out of 5 stars

windows 10 pro - key is not working, Office 365 also doesnt work

KC20190918125211886_32 1Sep. 18, 2019
Windows 10 - Its not working, I need help, pls!

KC20190911133245726_13
Office 365 - Doesnt work as well! PW is the problem

18 September 2019
Unprompted review
Urcdkeys logo

Reply from Urcdkeys

HI

We have sent the activation guide to your email, please follow that guide and try again.
You can also contact our 7/24 Live Chat support to get more and fast help.

Best regards

Rated 2 out of 5 stars

Order uncomplete and no responds after 3 orders

It begin very well but after 3 orders, the last order of 10 Office Licences is uncompleted after 8 days. No address mail on their website to contact them. When I try to contact them by LiveChat, nobody responds. When I needed to contact them on Live Chat for my others orders I didn't any trouble to reach them.
Too bad. If really no response, I should go to an other provider.

22 August 2019
Unprompted review
Urcdkeys logo

Reply from Urcdkeys

Hi

In order to ensure your safety and code effectiveness, we will not issue multiple orders of codes in one time.Usually need to contact customer service to get the remaining key.
Your order has been completed,please check,
Thanks for your support!

Best Regards

Rated 2 out of 5 stars

No valid licences !

No valid licences !

I've ordered 6 licences on June, 21. Got 2 on june 22, 4 on june 25 th, but none works when I go on Microsoft website.

Opened 2 tickets, no reply...

If I don't get a reply, for sure I ask for a refund and won't order anymore !

EDIT : 4 days later, still no reply, no action taken !

EDIT : after this message postes, I got a reply and the keys are activated. Too bad I had to complain to get the procedure... I just rank a second star instead of one only...

28 June 2019
Unprompted review
Urcdkeys logo

Reply from Urcdkeys

Hello

We have sent the activation guide to your email, please follow that guide and try again.
You can also contact our 7/24 Live Chat support to get more and fast help.

Kind Regard

Rated 4 out of 5 stars

Mine worked! like intended.

Bought a license here and after 10 minutes i received the code and it worked! got a bit scared after reading those other reviews, but mine worked!

23 May 2019
Unprompted review
Rated 5 out of 5 stars

Relation clientèle par tchat en ligne esxcellent

J'ai commandé Windows 10 pro, office 2016 pro plus et Windows Server 2016, malgré un petit soucis de clés le problème a été résolu directement en ligne par tchat...Je tiens à le souligner....Merci.
Et merci au traducteur Google
I ordered Windows 10 Pro, Office 2016 Pro Plus and Windows Server 2016, despite a small key problem the problem was solved directly online by chat ... I want to emphasize it .... Thank you.
And thanks to the Google translator

2 April 2019
Unprompted review
Rated 1 out of 5 stars

NEVER BUY ON URCDKEYS MAN!!

NEVER BUY ON URCDKEYS MAN!!! NEVER

15 February 2019
Unprompted review
Urcdkeys logo

Reply from Urcdkeys

Hello Steeve Leger


Thanks for choosing URcdkeys first.

I checked your order and realized what you purchased was a pre-sale product Metro Exodus Epic Key EU,We delivery pre-sale product in order of order.
Your order has been full refunded on Feb. 15th according to your requirements,Please let us know what else can we do for you.

I am Claire, customer manager of URcdkeys,you can contact me or our 7*24 live support to get more help. My email is claire@urcdkeys.com
Hope we can provide further service for you again.


Kind regards
URcdkeys Team

Rated 1 out of 5 stars

And the site closed today

And the site closed today, including their fb page...

17 December 2018
Unprompted review
Urcdkeys logo

Reply from Urcdkeys

Our website was hacked and temporarily shut down. Now it is back to normal and the Facebook page is always open.

Rated 4 out of 5 stars

it's all good

Was having trouble with it, finally got reply after complaining it on this website, and sent the actual key to me right away, it worked..

Customer service was still a real let-down, I heard nothing from the customer service on their own website, got immediate response after posting complaint on this website.

11 December 2018
Unprompted review
Urcdkeys logo

Reply from Urcdkeys

Hello Edward

Thanks for choosing URcdkeys first.
Windows 10 pro key request installing correct system before activation,here is the downloadable link: https://www.microsoft.com/en-us/software-download/windows10
Our keys are official ,in generally the keys has no any problem,maybe a possible that our suppliers stock system bug,a key is repeated into the stock.
We offer 100% replace and refund policy,In case the status you said we have send a new key to your account please check.

We offer online chat guide、ticket service also customer manager's exclusive service,my email is claire@urcdkeys.com,we will help you till satisfaction.

Kind Regards
URcdkeys Team

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