Urban Jack Tattoo Soother is also an amazing post shave balm, the best I’ve ever used. If you can get it, as it’s often out of stock.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The website was easy to use, the products are great, well priced and probably the best face wash I have ever used and I've used pretty much everything from retailers own brand products to the high en... See more
Not only are the products great (I use the shower oil and shave gel) but delivery was fast and the product packaged well. Additionally it was lovely to receive the personalised email thanking me for m... See more
Bought products online quite close to Christmas but delivered ahead of the weekend and in time to wrap the items for the great day. (The courier [DHL] sent some odd emails and took two attempts to de... See more
Company details
Information provided by various external sources
Award winning natural men's grooming that helps protect and defend skin from the ageing effects of Urban Pollution. Supporting Mental Health in Men.
Contact info
20-22 Wenlock Road, N1 7GU, London, United Kingdom
- 02036334120
- jack@urbanjack.com
- urbanjack.com
Excellent product the best shave serum…
Excellent product the best shave serum ever, forget creams foam, taken me 69 years to find this make.

Reply from Urban Jack
Fantastic
Fast delivery and packaged beautifully.
Very impressed. Thank you Urban Jack

Reply from Urban Jack
My favorite face wash
This is the only face wash I'll buy since I first tried it. The product smells great and leaves my face feeling refreshed. Definitely worth the price.

Reply from Urban Jack
Its ok
For the size of the bottle ,i think its quite expensive, urban jack also recommend you apply this stuff about 3 times a day which means you would go through this stuff very quickly.. there are cheaper alternatives out there that are just as good. Just my opinion

Reply from Urban Jack
Brilliant product...
Brilliant product should of had a nose at your other items. I recomended to my vegan freind and shes put a order in too.. would recomend and your packaging my mum is using for her crafts so win win.

Reply from Urban Jack
Great products and fast delivery
Great order and savings for VE Day
Great order and savings for VE Day. 75% off. Great products as always. Great smelling face moisturiser with good texture, not oily and absorbs well. Shower oil is great as always.
Just the very best you can buy
Just the very best you can buy. Absolutely love it. The shower oil is amazing and doesn't leave the shower like an ice rink as some do. I'm willing to go to some lengths for moisturised skin but breaking my neck in a slippery shower scenario is a step too far. Problem solved.

Reply from Urban Jack
quick delivery good moisturiser time…
quick delivery good moisturiser time will tell re Tattoo care
Excellent moisturiser
First class products and delivery
Very stylish packaging which exudes an air of quality. The products themselves are first class and work for my skin type.
Great products and amazing service
Great products and amazing service. Arrived very quickly even with the virus problems. My partner loves the shave serum
Brilliant product brilliant service
Excellent products and great customer…
Excellent products and great customer service
Great products
Great products. Sent very quickly. Superb face cream and beard oil.
I've been using it for a few days now…
I've been using it for a few days now so still too early to give an answer on how it performs but it goes on easily, smells nice, absorbs well so looks good for now..
Good stuff
Great range of products & love the mental health support initiative.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







