Urban Male Jewellery Reviews 263

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Poor quality items. I have ordered a few items, once directly from the company and then unbeknownst to me through a 3rd party seller. If I'd of realised who they were during my second purchase I... See more

Rated 3 out of 5 stars

Only took a week to arrive from another country, which is good but the price ended up being $18 more than expected after the conversion of euros to dollars plus a conversion fee that my credit card ch... See more

Rated 1 out of 5 stars

recieved damaged product which at £39.99 I wouldnt have expected. complained to customer service, they seemed baffled but werent all that bothered, advised I wasnt happy in a following email they just... See more

Rated 4 out of 5 stars

Easy transaction from browsing to items dropping through my letter box. Impressed with speedy delivery. Husband happy with leather bracelets as they were a birthday present, only two negatives are.. O... See more

Company details

  1. Jewelry Store

About Urban Male Jewellery

Information provided by various external sources

Urban Male

 

With the modern man now taking fashion more seriously, the time for a wide range of men's jewellery is upon us.

Here at Urban Male, we feel that all men deserve an outstanding choice, all collected together in a site focused on them.

Our dedicated team of buyers ensure they keep their finger on the fashion pulse, so as to provide you with a range of men's jewellery that’s in keeping with the current season's trends.

With a great range of over 1000 products, like our extremely popular men's earrings; and a wide range of materials; such as stainless steel, tungsten and silver, we're sure to have a piece of men's jewellery that's exactly what you're looking for.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

263 reviews

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Rated 1 out of 5 stars

Poor quality items and rude staff

Poor quality items. I have ordered a few items, once directly from the company and then unbeknownst to me through a 3rd party seller. If I'd of realised who they were during my second purchase I would not have ordered.

Both times I had to send the items back as they were not as expected. They did not look like the photos on site, either a different shade, or very chunky in size. There were also quality issues as bits were fraying and leather parts of the item had a pungent damp smell that was very unpleasant.

I had issues sending the items back and they tried to charge me for postage when it was free returns. Whoever I spoke to was incredibly rude to me and dragged my complaint out for quite a while. I eventually got a refund after the 3rd party seller stepped in to help.

I have learnt my lesson and now the company name is burnt into the back of my mind in case I come across another item that I think would make a nice gift for someone and I accidentally purchase it from this company.

12 June 2020
Unprompted review
Rated 1 out of 5 stars

DISAPPOINTED

Very disappointed, bad experience as i placed an order 2 months ago and also sent an email to request an explanation and no one got back to me nor i've received the order or have been refunded... TOTALLY disappointed ...

2 February 2017
Unprompted review
Urban Male Jewellery logo

Reply from Urban Male Jewellery

Hi, I am sorry to hear that you have had a bad experience with your order. I can see on our system that a replacement order was sent out on 24/01/17, if this has yet to arrive please do let us know and we shall look in to this matter urgently.

Rated 5 out of 5 stars

Just what I want at the right price

This store has a very wide selection of products which, based on my purchases, are of high quality. What is more, I find them to be well-priced with some very good bargains

1 February 2017
Unprompted review
Rated 5 out of 5 stars

Faultless

My order arrived within 36 hrs and I got exactly what I ordered. Very speedy and efficient. Deffo use again

22 July 2016
Unprompted review
Rated 5 out of 5 stars

Trustworthy Company

I made a purchase where the length did not fit my wrist, and they happily exchanged to other product in timely manner. Quality of products are very good.

8 November 2015
Unprompted review
Rated 5 out of 5 stars

Ronseal

Does what it says on the tin. Exactly what I wanted: cute little stainless steel spike studs. Good quality, excellent price, practical for work but with a little edginess :)
Delivery quick n efficient :D

23 October 2015
Unprompted review
Rated 5 out of 5 stars

Well pleased!

After searching craft fairs etc I was delighted to come across the Urban Male website as it had an excellent selection of leather wrist bands. Modern designs at competitive prices and superb service - well pleased when they arrived 👍🏻

14 October 2015
Unprompted review
Rated 5 out of 5 stars

Ring earrings

Third time buying from the site; as always quickly delivered, well packaged and a good quality pair of earrings. Will continue to purchase jewellery using this site

7 October 2015
Unprompted review
Rated 5 out of 5 stars

Brilliant

Beautiful, quality jewellery. Very fast delivery. Easy transaction. Very pleased.

7 October 2015
Unprompted review
Rated 5 out of 5 stars

Right good

Excellent service from this company, bought for my husband and loves it. Would recommend to friends and family.

6 October 2015
Unprompted review
Rated 5 out of 5 stars

THE BEST

Have ordered a few things from Urban Male and i give them 10 out of 10 from placing a order to receiving order,plus packaging deliverey and the items themselves .

4 October 2015
Unprompted review
Rated 1 out of 5 stars

Really disappointed

I ordered a set of male stud patterned earings and two days after received them the middle part of stud where pattern is came off will not be ordering hear again.

3 October 2015
Unprompted review

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