If I could give zero I would. Purchased a kitchen sink drainer. It didn’t fit and started to corrode as soon as it touched water!! They won’t give a refund until it’s posted back to china with a track... See more
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See what reviewers are saying
Man, I wish I'd read these reviews before ordering. I've had similar experiences with other Chinese companies, so should have known better. Astonishingly, I actually like the red suede slip-ons they s... See more
My experience was a good one I love the boots I got. I ordered on two separate occasions and the boots are beautiful and comfortable and exactly what I hoped for. Only problem I had was they took alm... See more
I recently ordered a pair of moccasins. I received them-the stitching is coming apart in one, the leather is a very cheap grade & they are poorly sized & made. I immediately sent a request for return... See more
Company details
Written by the company
Upustyle | The latest women's clothing and shoes are here!
Contact info
United States
- service@upustyle.com
- upustyle.com
1.7
Bad
343 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The product was a dress that didn't fit bad material looked terrible never
The product was a dress that looked awful I wouldn't even give y'all 1star 3x dress wouldn't even fit over my head, and terrible material and took about 2 months to come I need my money back
2 July 2022
Reply from upustyle.com
Dear customer,
Thanks for your comment.
We will do better in the products in the future.
Thank you and have a nice day !
Garment was cheaply made
Garment was cheaply made. Not as advertised. Tremendous disappointment, especially since it took 6 weeks to get here.
20 March 2023
Reply from upustyle.com
Dear customer,
Thanks for your comment.
We will improve our logistics and will do better in the products in the future.
But your order took 9days only, is it possible that you mistake the website？
Thank you and have a nice day !
Reply from upustyle.com
Dear customer,
Thanks for your comment.
Could you please tell us why you said that？
So sorry that your order had been shipped for several days before.
We tried our best to change the logistics for you but failed.
We will do better in the products in the future.
Sincerely apologize for any inconvenience.
Thank you and best regards
It did not look like the picture and it…
It did not look like the picture and it was cheap material and the glitter was a mess on the dress it was every. It run smaller also I bought 2dress and this was not a good purchase 😕.
20 May 2022
Reply from upustyle.com
Dear customer,
Thanks for your comment.
We will change our size chart according to your suggestion and will do better in the products in the future.
Thank you and have a nice day !
Super easy to use!!!
17 March 2023
NO returns
I made this purchase because it was made in the US. It took a long time to receive package. AND no way to make exchange or return
16 March 2023
Reply from upustyle.com
Dear customer,
Thanks for your comment.
We support exchange or return but will negotiate with the solution which benifit you most.
Thank you and have a nice day !
Buyer beware
This is listed as a dress romper so I thought it was like the others of the same name I've seen that had shorts under it. These don't, they are just dresses.
Dresses are also too small. I usually wear a 14-16 depending on brand so XL should have been plenty big since it says XL is 16-18 on size chart.
Then went back & forth trying to return for refund. Only to finally get frustrated & kerp dresses I can never wear & didn't want.
28 March 2022
Reply from upustyle.com
Dear customer,
We are sorry that the items do not meet your expectation.
We support exchange or return but will negotiate with the solution which benifit you most.
Thank you and have a nice day.
The sizes were made wrong
The sizes were made wrong. Shoes were cheaply made, I ordered 3 pairs and had to throw 2 away
20 May 2022
Reply from upustyle.com
Dear customer,
Thanks for your comment.
We will change our size chart according to your suggestion and will do better in the products in the future.
Thank you and have a nice day !
Product was good. Just better or quicker delivery would be nice
The product was was good.. I noticed size runs little smaller
29 January 2023
Reply from upustyle.com
Dear customer,
Thanks for your comment.
we will change our size chart according to your suggestion and will do better in the products in the future.
Thank you and have a nice day !
Scam
Scam. Ordered a pair of sandals and they sent a super cheap version of them, a completely DIFFERENT SHOE FROM THE PHOTOS.
20 March 2022
Reply from upustyle.com
Dear customer,
Thanks for your comment.
We will do better in the products in the future.
Thank you and have a nice day !
Sold me a bogus product and wouldn’t…
Sold me a bogus product and wouldn’t take it back.
9 December 2022
Reply from upustyle.com
Dear customer,
Thanks for your comment.
We support exchange or return but will negotiate with the solution which benifit you most.
Thank you and have a nice day !
I ordered the pink nirvana sweatshirt
I ordered the pink nirvana sweatshirt. The sweater I received looked nothing like the one is the picture or what it was described to be. Not oversized, I would say it ran small. Horribly material. When I tried to return that gave me the merry go round and told me it would be too expensive to ship back. They offered to refund me 15% which isn’t even worth the hassle of all the emails. I will not be ordering anything from this website again. Horrible experience.
1 February 2023
Reply from upustyle.com
Dear customer,
Thanks for your comment.
We support exchange or return but will negotiate with the solution which benifit you most.
Thank you and have a nice day !
This why you shouldn't trust a Facebook Ad
None of the shoes I order were the right size. I order a 12 which they said they offered and was sent a 71/2 (had my employees try the shoe on to see what size it actually was). When I informed the company of this I was told the could only give me 15% of my purchase price and to just keep the shoes and give it to someone who could fit them. They arrived not in boxes but in bubble wrap and the fur on the heels was falling off. I will never shop here again.
16 October 2022
Reply from upustyle.com
Dear customer,
We are sorry that the items do not meet your expectation.
Sorry that there is no box, as for better allow customers to enjoy lower-priced we take this way to save cost, but we pack the item very carefully.
We sought for sending some pictures to show the item issue and size label to confirm the issue before.
Please check double whether the message is buried by the spam or not.
We support exchange or return but will negotiate with the solution which benifit you most.
Thank you and have a nice day.
Y’all sent me the wrong shoes.
Y’all sent me the wrong shoes.. I couldn’t send them back because I had already thrown the packaging away. They were a birthday present for my daughter and it was not what I order.
7 October 2022
Reply from upustyle.com
Dear customer,
Thanks for your comment.
We will do better in the products in the future.
Thank you and have a nice day !
Poor customer service
They refused to give me a refund when I wanted to return a pair of shoes that had been purchased less than a week prior and still had the tags on them. Instead, they suggested that I " give them to a friend".
2 July 2022
Reply from upustyle.com
Dear customer,
Thanks for your comment.
We support exchange or return but will negotiate with the solution which benifit you most.
Thank you and have a nice day !
i did not receive my purchase
22 September 2022
Reply from upustyle.com
Dear customer,
Thanks for your comment.
If the package nowwhere to be found, please feel free to contact us within 3-10days after the package showed delivered.
Thank you and have a nice day.
I was shipped the wrong size and it…
I was shipped the wrong size and it took a month to get. I had to donate the shoes
13 February 2023
Reply from upustyle.com
Dear customers,
Sorry that the item did not meet your expectations.
We have contacted you by email and hope we can help you solve your problems
We will upgrade your feedback and provide you with a more satisfactory solution within 24 hours.
Your understanding will be greatly appreciated.
Sincerely,
Reply from upustyle.com
Dear customers,
Sorry that the item did not meet your expectations.
We have contacted you by email and hope we can help you solve your problems
We will upgrade your feedback and provide you with a more satisfactory solution within 24 hours.
Your understanding will be greatly appreciated.
Sincerely,
Horrible communications
20 March 2023
Reply from upustyle.com
Dear customer,
Thanks for your comment.
We will do better of every areas in the future.
Thank you and have a nice day !
I owrong red shoesrdered a pair of red maybe 2in
I ordered a pair of red maybe 2in. Heel slight platform character shoes that arrived completely wrong style. And fit poorly. Very disappointed for $60.00 ! I read the horrible reviews and doubt if Ill get an exchange or refund. This is what I hate about buying online. What a rip off.!!
17 March 2023
Unprompted review
Reply from upustyle.com
Dear customers,
Sorry that the item did not meet your expectations.
Could please tell us your order number？
We will upgrade your feedback and provide you with a more satisfactory solution within 24 hours.
Your understanding will be greatly appreciated.
Sincerely,
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