If I could give zero I would. Purchased a kitchen sink drainer. It didn’t fit and started to corrode as soon as it touched water!! They won’t give a refund until it’s posted back to china with a track... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Man, I wish I'd read these reviews before ordering. I've had similar experiences with other Chinese companies, so should have known better. Astonishingly, I actually like the red suede slip-ons they s... See more
My experience was a good one I love the boots I got. I ordered on two separate occasions and the boots are beautiful and comfortable and exactly what I hoped for. Only problem I had was they took alm... See more
I recently ordered a pair of moccasins. I received them-the stitching is coming apart in one, the leather is a very cheap grade & they are poorly sized & made. I immediately sent a request for return... See more
Company details
Written by the company
Upustyle | The latest women's clothing and shoes are here!
Contact info
United States
- service@upustyle.com
- upustyle.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Timely delivery and quality
Not what I expected
The shoes took over a month to get and I will never buy shoes without trying them on again. They don't fit right, don't provide support and were a waste of money.

Reply from upustyle.com
The clothes I ordered took over 2…
The clothes I ordered took over 2 months to come and were promised by christmas. Nothing I ordered resembled the pictures online. Very poor material and horrendous stitching on jacket and sweatshirt was not oversized and could fairly fit a 12 year old girl

Reply from upustyle.com
It's the cheapest quality of material…
It's the cheapest quality of material thatvi ever purchased. Beware of sites that doesn't show the full model (which includes the face). I find these sites are dealing with poor quality material and how it's sewed.

Reply from upustyle.com
Don’t waste your MONEY
In my opinion, upustyle is not a reputable company. I ordered a pair of shoes which took about a month to come back and when they did, they looked like cartoon shoes. The material was very cheap, the shoe did not look like the picture, and the shoe strings looked like strings from a toy. The overall quality of the shoe was horrendous. This site, upustyle, needs to be investigated for fraud.

Reply from upustyle.com
It took a month to get it
It took a month to get it. And so I got another one to give as a gift. When I tried to return it, I got no response.

Reply from upustyle.com
I have no idea who you are
I have no idea who you are, I guess I don’t pay attention to who I order from
The obviously fake Doc Martens I…
The obviously fake Doc Martens I received were not only a sad knockoff, they didn’t fit. The chemical smell was so strong that I had to try them on outside. As a Doc Martens fan for over 30 yrs, I’m insulted that they thought the poor stitching, misplaced insert, & obvious lack of detail would be acceptable, especially for the price. I ordered a size 9 & they fit like a size 8. I could’ve gotten a real, quality pair of Docs for the same price, but since my shoe size is common therefore runs out quickly, I bought them from upustyle. That’s what I get for being impatient & not having confidence in Docs to restock my size. They have been emailing me for over a year to write a review yet I’m not allowed to submit the correct date. Trying to return them was an expensive act of Congress so I donated them.

Reply from upustyle.com
looks can be deceiving
Item appeared to be higher quality than it was when it arrived. It seems like someone made it with a cricut at home. Would not recommend

Reply from upustyle.com
Poor Policy!
The shoes purchased did not fit and your company would not take them back unless I paid the shipping to China! They also initially offered me a 15% refund, which was ridiculous! After several emails back and forth, and a LOT of my time and effort, I finally was able to get a 75% refund. That was almost acceptable, but then I was stuck with a brand new pair of shoes that I couldn't wear!
Your company either needs to stand behind your products in a MUCH better fashion or make it clear before a customer orders that you have NO return OR refund policy!

Reply from upustyle.com
Very misleading website
Very misleading website! In stock? NOPE! Comes from CHY-NA! Birkenstock knock-offs! Do not trust! Horrible customer service. Sizes not even close to what they should be. AVOID this website!

Reply from upustyle.com
The pants sizing doesn’t fit to normal…
The pants sizing doesn’t fit to normal size chart

Reply from upustyle.com
I was scammed
I was scammed! I did not receive my order and I was told it would be re-shipped. After going back and forth via email with different customer representatives, I never received anything, nor another tracking number regarding shipping. Totally scammed.

Reply from upustyle.com
I ordered 3 pr of vintage style mid…
I ordered 3 pr of vintage style mid calf boots with zipper pockets I received 2 pr 1 broken zipper 1 pair was fine. The 3rd order never came I placed the order on the pair that never came on December 4 2022. I have emailed upustyle massive times

Reply from upustyle.com
Measurements were right on the money
Measurements were right on the money. Love the dress except it's all crinkled in the torso. It will need to be sewn down for it to come close to the picture. Luckily I can sew.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.



