upustyle.com Reviews 

343
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

If I could give zero I would. Purchased a kitchen sink drainer. It didn’t fit and started to corrode as soon as it touched water!! They won’t give a refund until it’s posted back to china with a track... See more

Rated 1 out of 5 stars

Man, I wish I'd read these reviews before ordering. I've had similar experiences with other Chinese companies, so should have known better. Astonishingly, I actually like the red suede slip-ons they s... See more

Rated 3 out of 5 stars

My experience was a good one I love the boots I got. I ordered on two separate occasions and the boots are beautiful and comfortable and exactly what I hoped for. Only problem I had was they took alm... See more

Rated 1 out of 5 stars

I recently ordered a pair of moccasins. I received them-the stitching is coming apart in one, the leather is a very cheap grade & they are poorly sized & made. I immediately sent a request for return... See more

Company details

  1. Women's Clothing Store
  2. Shopping Mall

Written by the company

Upustyle | The latest women's clothing and shoes are here!


Contact info

1.7

Bad

TrustScore 1.5 out of 5

343 reviews

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1.7

All reviews

(343)

0 reviews in the last 12 months

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Rated 2 out of 5 stars

Not what I expected

The shoes took over a month to get and I will never buy shoes without trying them on again. They don't fit right, don't provide support and were a waste of money.

1 September 2022
upustyle.com logo

Reply from upustyle.com

Dear customer,
Thanks for your comment.
we will change our size chart according to your suggestion and will do better in the products in the future.
Thank you and have a nice day !

Rated 4 out of 5 stars

Satisfied

Product is as described, only down part is it took long to be delivered.

19 September 2022
Rated 1 out of 5 stars

The clothes I ordered took over 2…

The clothes I ordered took over 2 months to come and were promised by christmas. Nothing I ordered resembled the pictures online. Very poor material and horrendous stitching on jacket and sweatshirt was not oversized and could fairly fit a 12 year old girl

18 January 2023
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Reply from upustyle.com

Dear customers,
Sorry that the item did not meet your expectations.
We have contacted you by email and hope we can help you solve your problems
We will upgrade your feedback and provide you with a more satisfactory solution within 24 hours.
Your understanding will be greatly appreciated.
Sincerely,

Rated 1 out of 5 stars

It's the cheapest quality of material…

It's the cheapest quality of material thatvi ever purchased. Beware of sites that doesn't show the full model (which includes the face). I find these sites are dealing with poor quality material and how it's sewed.

16 June 2022
upustyle.com logo

Reply from upustyle.com

Dear customer,
Thanks for your comment.
we will keep improving our products and service in the future.
Thank you and have a nice day !

Rated 1 out of 5 stars

Don’t waste your MONEY

In my opinion, upustyle is not a reputable company. I ordered a pair of shoes which took about a month to come back and when they did, they looked like cartoon shoes. The material was very cheap, the shoe did not look like the picture, and the shoe strings looked like strings from a toy. The overall quality of the shoe was horrendous. This site, upustyle, needs to be investigated for fraud.

27 September 2022
upustyle.com logo

Reply from upustyle.com

Dear customer,
Thanks for your comment.
we will do better in the products in the future.
Thank you and have a nice day !

Rated 1 out of 5 stars

It took a month to get it

It took a month to get it. And so I got another one to give as a gift. When I tried to return it, I got no response.

1 December 2022
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Reply from upustyle.com

Dear customer,
Sorry about that.
International logistics needs more time to deliver.
We found that the shipping time of your order is 17 days, which is within the time range of our shipping policy.
We will keep improving our service.
Thank you and have a nice day.
Sincerely,

Rated 3 out of 5 stars

Long wait

It was a long wait for item

15 November 2022
upustyle.com logo

Reply from upustyle.com

Dear customer,
Thanks for your comment.
We will keep improving our products and service.
Thank you and have a nice day.
Sincerely,

Rated 1 out of 5 stars

The obviously fake Doc Martens I…

The obviously fake Doc Martens I received were not only a sad knockoff, they didn’t fit. The chemical smell was so strong that I had to try them on outside. As a Doc Martens fan for over 30 yrs, I’m insulted that they thought the poor stitching, misplaced insert, & obvious lack of detail would be acceptable, especially for the price. I ordered a size 9 & they fit like a size 8. I could’ve gotten a real, quality pair of Docs for the same price, but since my shoe size is common therefore runs out quickly, I bought them from upustyle. That’s what I get for being impatient & not having confidence in Docs to restock my size. They have been emailing me for over a year to write a review yet I’m not allowed to submit the correct date. Trying to return them was an expensive act of Congress so I donated them.

28 March 2022
upustyle.com logo

Reply from upustyle.com

Dear customer,
Sorry that the item did not meet your expectations.
we will change our size chart according to your suggestion and will do better in the products in the future.
Thank you and have a nice day !

Rated 2 out of 5 stars

looks can be deceiving

Item appeared to be higher quality than it was when it arrived. It seems like someone made it with a cricut at home. Would not recommend

24 December 2022
upustyle.com logo

Reply from upustyle.com

Dear customer,
Thanks for your comment.
We will keep improving our products and service.
Thank you and have a nice day.
Sincerely,

Rated 1 out of 5 stars

Horrible Quality

1 March 2023
upustyle.com logo

Reply from upustyle.com

Dear customers,
Sorry that the item did not meet your expectations.
We will keep improving our products and services.
Thank you and have a nice day.
Sincerely,

Rated 1 out of 5 stars

Poor Policy!

The shoes purchased did not fit and your company would not take them back unless I paid the shipping to China! They also initially offered me a 15% refund, which was ridiculous! After several emails back and forth, and a LOT of my time and effort, I finally was able to get a 75% refund. That was almost acceptable, but then I was stuck with a brand new pair of shoes that I couldn't wear!
Your company either needs to stand behind your products in a MUCH better fashion or make it clear before a customer orders that you have NO return OR refund policy!

1 August 2022
upustyle.com logo

Reply from upustyle.com

Dear customer,
Thanks for your comment.
We will change our size chart according to your suggestion and will do better in the products in the future.
Thank you and have a nice day !

Rated 1 out of 5 stars

Very misleading website

Very misleading website! In stock? NOPE! Comes from CHY-NA! Birkenstock knock-offs! Do not trust! Horrible customer service. Sizes not even close to what they should be. AVOID this website!

30 November 2022
upustyle.com logo

Reply from upustyle.com

Dear customers,
Sorry that the item did not meet your expectations.
We have contacted you by email and hope we can help you solve your problems
We will upgrade your feedback and provide you with a more satisfactory solution within 24 hours.
Your understanding will be greatly appreciated.
Sincerely,

Rated 1 out of 5 stars

The pants sizing doesn’t fit to normal…

The pants sizing doesn’t fit to normal size chart

6 February 2023
upustyle.com logo

Reply from upustyle.com

Dear customers,
Sorry that the item did not meet your expectations.
We have contacted you by email and hope we can help you solve your problems
We will upgrade your feedback and provide you with a more satisfactory solution within 24 hours.
Your understanding will be greatly appreciated.
Sincerely,

Rated 1 out of 5 stars

I was scammed

I was scammed! I did not receive my order and I was told it would be re-shipped. After going back and forth via email with different customer representatives, I never received anything, nor another tracking number regarding shipping. Totally scammed.

27 March 2023
upustyle.com logo

Reply from upustyle.com

Dear customers,
Sorry that the item did not meet your expectations.
We will improve our products and services.
Thank you and have a nice day.
Sincerely,

Rated 1 out of 5 stars

I ordered 3 pr of vintage style mid…

I ordered 3 pr of vintage style mid calf boots with zipper pockets I received 2 pr 1 broken zipper 1 pair was fine. The 3rd order never came I placed the order on the pair that never came on December 4 2022. I have emailed upustyle massive times

4 December 2022
upustyle.com logo

Reply from upustyle.com

Dear customers,
Sorry that the item did not meet your expectations.
We have contacted you by email and hope we can help you solve your problems
We will upgrade your feedback and provide you with a more satisfactory solution within 24 hours.
Your understanding will be greatly appreciated.
Sincerely,

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