Upstream.so Reviews 

242
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. People often mention that the service offers great value for money, combining an affordable monthly price with powerful streaming features. Customers also appreciate the very intuitive dashboard and the highly responsive support team that quickly resolves any questions. However, some customers also noted occasional technical challenges, such as unexpected stream disconnects or difficulties navigating the interface. Some reviewers experienced frustrating moments with support interactions or encountered platform limitations when trying to set up their feeds. These specific drawbacks and technical hiccups occasionally made the streaming process more complicated for a small group of users.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform very easy to use, intuitive,... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction with the efficient streaming... See more

Customer service

Consumers find customer service to be positive, frequently praising the responsive, knowledgeable, and... See more

Price

Customers consistently note positive experiences with price, highlighting that the platform offers great... See more

Value for money

Clients share positive opinions on value for money, highlighting the platform as affordable and user-friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was in search for cheap alternatives and took many video calls with several candidates to build my streaming channel. When I found Upstream, their dashboard and cheap startup price of $30/month, was... See more

Rated 5 out of 5 stars

This Upstream is very efficient helped my 2nd channel increase 4000 watch hours efficiently along with my regular streams or when i goes to busy or sleep and their customer service is also top notch... See more

Rated 5 out of 5 stars

I am really impressed with Upstream. So much so I came here without prompt to write this. I am hopeless with technology and with the support of their team on chat (who went above and beyond btw - than... See more

Rated 5 out of 5 stars

5/5 stars, one of the best services out there! And I was extremely surprised to realise that they already had solutions for most of my concerns around 24/7 livestreaming.


Company details

  1. Movie Streaming Service

Written by the company

24/7 YouTube Live Stream Pre-recorded Videos, schedule and loop pre-recorded videos and multistream to YouTube, Twitch and other platforms - without leaving your computer on, or simply how up Live in the Live Studio with overlays, multichat and interactive widgets. Upstream is a web-based live streaming platform built for YouTubers, creators, radio stations and businesses. On this channel, you’ll find practical tutorials covering: • 24/7 YouTube live streaming • Pre-recorded and looping live streams • YouTube radio and MP3 streams • Multistreaming to YouTube, Twitch, Kick and more • Live stream scheduling, overlays and automation • RTMP, stream keys and troubleshooting • Cloud streaming without OBS or dedicated servers With Upstream, you can upload videos or audio, create a playlist, choose looping or shuffle playback, schedule broadcasts, add overlays and keep streaming from the cloud, even when your computer is turned off. The easiest way to build & maintain a 24 hour live stream using pre-recorded videos. Upstream simplifies the process of creating a (24/7) live stream on YouTube. Easy-to-use stream builder, user-friendly interface & no-setup live streaming server hosting! No technical knowledge required Subscribe for straightforward live streaming tutorials, practical tips and product updates. Start your 24/7 live stream at https://upstream.so/


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

242 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(242)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently had the pleasure of using…

I recently had the pleasure of using Upstream.so, and I must say it has been a game-changer for my workflow. This platform has truly exceeded my expectations in every way possible, and I can't help but share my positive experience with others.

Upstream.so provides an incredibly intuitive and user-friendly interface that makes project management a breeze. Whether you're a solo entrepreneur, a small team, or part of a larger organization, this platform adapts seamlessly to your needs. The ease of setting up and organizing projects, tasks, and timelines is truly impressive.

One of the standout features of Upstream.so is its collaborative capabilities. The real-time collaboration tools have streamlined communication within my team, making it effortless to discuss ideas, share files, and keep everyone on the same page. This has had a profound impact on our productivity and has significantly reduced the need for countless emails and meetings.

The flexibility of Upstream.so is another aspect I appreciate. It allows you to tailor your workflow to suit your specific requirements. You can use pre-built templates or customize your own, giving you complete control over how you manage your projects. This adaptability is a real game-changer, as it allows the platform to cater to a wide range of industries and project types.

I'm also impressed with the robust reporting and analytics features that Upstream.so offers. Tracking progress, monitoring team performance, and identifying bottlenecks have never been easier. This data-driven approach has helped us make informed decisions and continuously improve our project management strategies.

Customer support from Upstream.so has been exceptional as well. Their responsive and knowledgeable team is always ready to assist with any questions or concerns. It's clear that they prioritize user satisfaction and are committed to providing top-notch service.

In conclusion, Upstream.so has elevated our project management experience to new heights. Its user-friendly interface, collaborative tools, flexibility, and comprehensive reporting make it an invaluable asset for any organization. I wholeheartedly recommend Upstream.so to anyone looking to streamline their project management and boost team productivity. Give it a try, and you'll see the positive impact it can have on your projects and your business as a whole.

13 September 2023
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of…

I recently had the pleasure of interacting with Dom from Upstream.so's customer support team, and I couldn't be more impressed with the level of service I received. In an era where genuine, helpful, and efficient customer support seems increasingly rare, Dom and Upstream.so set a shining example.

From the very beginning of our interaction, Dom exhibited a high degree of professionalism and a genuine desire to help. Their response time was astonishingly fast, and they addressed my queries with a level of expertise that left me feeling assured and confident.

One of the standout qualities of Dom's support was their exceptional communication skills. They patiently listened to my concerns, provided clear and concise explanations, and went the extra mile to ensure I fully understood the solutions they offered. This resolved my immediate issues and empowered me with the knowledge to tackle similar problems in the future.

What truly sets Dom and Upstream.so apart is their commitment to customer satisfaction. Dom didn't just provide a quick fix; they followed up to ensure that the issue was entirely resolved and that I was satisfied with the outcome. This level of dedication to ensuring a positive customer experience is something that other companies should strive to emulate.

In addition to their expertise and commitment, Dom's friendly and approachable demeanor made the entire support experience a pleasure. They turned what could have been a frustrating ordeal into a smooth and enjoyable interaction. It's evident that Dom genuinely cares about their customers and takes pride in representing Upstream.so.

Overall, my experience with Dom from Upstream.so's customer support was nothing short of exceptional. Their professionalism, expertise, dedication, and friendly approach make them a true asset to the company. I would not hesitate to recommend Upstream.so to anyone seeking top-notch customer support and an outstanding product. Thank you, Dom, for going above and beyond to assist me. You've earned my trust and loyalty as a customer.

7 September 2023
Unprompted review
Rated 2 out of 5 stars

I can’t get subscribers.That’s why I…

I can’t get subscribers.That’s why I want to cancel my subscription.

29 August 2023
Upstream.so logo

Reply from Upstream.so

Hi there. We understand that starting with very small audience can be tough, but it's important to clarify that our service is a tool, not a magic wand for instant success. We offer a full refund within 7 days, no questions asked, and provide seamless 24/7 streaming capabilities. However, it's crucial to note that we don't handle the promotion of your stream – that's your responsibility. We do offer free consulting and tips to help you attract more viewers, but ultimately, your channel's success depends on your efforts.

Rated 5 out of 5 stars

This is the service I have been…

This is the service I have been dreaming of. I wanted to stream a loop of my best content to youtube 24/7, put ads on it and make money between my uploads of new content.

I could have learned to use AWS or built a DIY back-up server with OBS but Upstream has already done all that work for me. So....

Step 1 Upload videos or picture or audio you want looping
Step 2 Enter the url and the stream code
Step 3 There is no step 3... just set it and forget it.

The price is better than I could find at any of the alternatives and they are actively working to grow and improve their service all day everyday. I know because I ask dumb questions of them constantly and they help me anyway.

If anyone is not sure how to start make money with a Looping Live Stream video, look up Youtube's live stream redirect option. I discovered it a couple weeks ago and my upstream subscription has already paid for itself with just a few hundred views.

15 August 2023
Rated 5 out of 5 stars

A great product for any YouTube…

A great product for any YouTube channel.

The platform is easy to setup and just works. The guides are simple and easy to follow and the required encoding settings are made clear as well. Since starting the stream I've had no down time at all and no encoding issues.

12 July 2023
Rated 5 out of 5 stars

This streaming platform is very helpful…

This streaming platform is very helpful for us streamers that want to start streaming the prices are very affordable and the stream quality is top notch. I have 2 accounts streaming right now but will definitely upgrade to a subscription with more accounts. Also the support is very helpful

4 August 2023
Unprompted review
Rated 5 out of 5 stars

Best value for money!

I am extremely impressed with just how easy it was to upload my pre-recorded videos and using the upstream interface to get my 24/7 YouTube stream up and running. Their support was very fast and efficient and I am overall satisfied with the quality of the service so far. For a starting subscription price of only $30 a month, is the most competitive, and in my opinion, best value for money option available right now.
Thanks Upstream!

27 July 2023
Rated 5 out of 5 stars

Expanded my reach 10x literally

results speak for themselves. since going live with upstream my stream got 10k views off an account with 900 followers. this tool helped me tap into a livestreaming market without going live by reusing old content. the support is also amazing i had a few issues with my stream keys (user error) and support emailed me before i even emailed them because they noticed i input something wrong. i just upgraded my plan so that i could add a 2nd stream because the account growth has been amazing.

12 July 2023
Unprompted review

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