I enjoy the lectures and the topics discussed in these classes. The certificates are expensive though. Apart from that it’s a good experience and a good place to learn. I realize that even though I... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I am a new student at Upskillist and my experience so far is very good. The modules are well structured and the presentations are easy to follow. I also want to note that the slides are excellent and... See more
Company replied
I think this is a great place to start learning something new. There’s a wide variety of courses on different subjects, and I can see how they’d be really helpful for beginners. The customer su... See more
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Upskill has been a game-changer for me. I’ve learned so much from their courses — not just theory, but practical skills I can actually use. The content is clear, well-structured, and easy to follow,... See more
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Company details
- #6 of 9 best companies in Educational Institution
- #5 of 6 best companies in Career and Education Provider
- #4 of 4 best companies in Education Center
- #2 of 2 best companies in Studying Center
About Upskillist
Written by the company
Upskilllist empowers lifelong learners with high-quality online courses. Led by industry experts and educators, our curriculum covers a vast array of subjects. Designed for effective learning, our courses equip you with the practical skills and knowledge to succeed in your chosen field. All learning materials undergo rigorous checks and validation before publication, ensuring a trustworthy and enriching learning experience.
Our user-friendly platform offers flexible learning options, allowing you to learn at your own pace and convenience. Whether you're a working professional, a student, or simply looking to acquire new skills, Upskilllist provides a comprehensive learning solution.
With a focus on practical application, our courses are designed to help you immediately apply your newfound knowledge to real-world situations. Our dedicated support team is always available to assist you throughout your learning journey.
Join the thousands of learners who have trusted Upskilllist to advance their careers and personal development. Start your learning journey today and unlock your full potential.
Contact info
26/27 Mount street upper, D2, Dublin, Ireland
- support@upskillist.com
- upskillist.com
4.4
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Upskillist
Dear Tebogo,
Thank you for your review and for sharing your feedback. We're pleased to hear that you found our service "Good and simple."
We are continuously striving to enhance our offerings, and a neutral rating doesn't provide us with specific insights into areas where we might improve.
If you have any further comments or details about your experience that you'd be willing to share, we would be very grateful. We also kindly invite you to reconsider your rating to ensure it fully reflects your overall experience with us.
Thank you again for your time and input.
Regards,
I enjoyed my studying and my knowledge…
I enjoyed my studying and my knowledge have greatly increased. I am so grateful. Thank you
29 May 2025
Existing Shaw Academy lifetime customer migration and experience.
I'm an existing lifetime customer of Shaw Academy that now got taken over by Upskillest. My account has been transferred to the new platform according to the emails, but when I try to log in or search for the Upskillest app in play Store there's nothing to be found. I've tried logging in via the Shaw Academy app and successfully viewed two lessons after my login was transferred again at each attempt. This morning I tried the same login method, but nothing is working. I've written emails to the email address provided for migrations in the Upskillest member transfer email for help, but this email address does not exist. I've had nowhere to direct enquiries and no help from Upskillest.
The course materials sound like they were written by AI. The presenters are also just reading the script like AI bots while the slide show is playing. The 30 something minute lesson I was listening to: Content, is accurate but very repetitive and unnecessarily fleshed out by AI. That content would have taken me 5-7min to construe to a class if I were teaching it live.
Being a professional person with a life outside Upskillest to get to, I'd appreciate not wasting time listening to a robotic droning voice repeating concepts over and over that waste my time. Give me the facts and move on. I have already watched the videos on 1.5 speed just to fit them into my day and still the waste of time is irritating because of the repetition.
Please try harder Upskillest.
Shaw Academy had real presenters that gave excellent information in an easy to understand and passionate way for a reasonable price. That was value, and the reason I bought a lifetime membership.
I'd love to have some form of contact - with a real person - to sort out my login and membership issues.
Please help.
Kind regards
Heide
28 May 2025
Unprompted review
Reply from Upskillist
Dear Heide,
Thank you for reaching out and for your detailed feedback regarding your migration from Shaw Academy to Upskillist. We sincerely apologize for the frustration and inconvenience you've experienced with logging in, finding our app, and getting support. We understand how important it is to have seamless access, especially as a valued lifetime customer.
The migration usually takes up to 24 hours. So, you might have been able to login to the old platform during the migration process, but since the migration is complete, you can now login to the Upskillist platform using your registered email address.
Regarding your access:
- Your account has indeed been successfully migrated to our new platform, www.upskillist.com.
- You can access your courses and dashboard directly through a web browser on any device (desktop, tablet, or mobile).
- We understand your desire for a dedicated app. Please note that we currently do not have an Upskillist app available in the Play Store. We are actively working on developing our app, and we will notify all users immediately once it goes live. We apologize for any confusion this may have caused.
We also appreciate your candid feedback on the ChatGPT course materials and presentation style. You are correct in your observation: the content of our ChatGPT courses, such as "ChatGPT for Professionals" and "How to use Chat GPT?" is indeed completely prepared by AI. This approach was specifically chosen to demonstrate the remarkable potential of AI in autonomously generating educational content without human intervention or outside research. While this showcases the power of AI, we understand that this might lead to a more theoretical or repetitive style that doesn't suit all learning preferences.
We take your feedback seriously, particularly your comments about the engaging content and passionate presenters you valued from Shaw Academy. We are continuously striving to balance innovative content creation with effective and engaging teaching methods. We recognize your need for concise, fact-driven lessons and appreciate your perspective as a busy professional.
We would be happy to connect you with a real person to assist with your login and membership issues immediately. We will ensure a dedicated support team member reaches out to you directly to sort out your access and any other concerns you may have. Please keep an eye in your inbox.
Thank you for your patience and for helping us improve.
Kind regards,
Until now i am still learning smoothy…
Until now i am still learning smoothy and easy to understand
26 May 2025
Unprompted review
I am busy doing Stock trading because…
I am busy doing Stock trading because no forex trading course is offered even though they were Shaw Academy which did offer Forex. Back to the point. The Stock trading assignments are not related to the work in the course. I am only passing the assignments with my general knowledge on Forex trading.
26 May 2025
Unprompted review
Reply from Upskillist
Dear Michael,
Thank you for your candid review and for sharing your ongoing feedback with us.
We understand your disappointment regarding the absence of a dedicated Forex trading course, especially given your history with Shaw Academy, and we appreciate you bringing this up again. While we currently do not offer a Forex course, we assure you that we are continually evaluating our curriculum to meet the evolving interests of our learners.
Regarding your primary concern about the Stock trading assignments, we sincerely apologize that they are not aligning with the course material and that you are finding them unrelated to the work covered. This is a serious issue, and it is certainly not the standard we aim for. We appreciate you highlighting that you are only able to pass these assignments based on your general knowledge of Forex trading, rather than the course content itself.
Your detailed feedback is invaluable, and we are immediately escalating this to our content and curriculum development teams to investigate the specific Stock trading course and its assignments. Our goal is to ensure that all assignments are directly relevant to and reinforce the learning objectives of each module.
We thank you for your persistence and for taking the time to provide this crucial input. It helps us significantly in improving the quality and relevance of our course content for all learners.
Sincerely,
SCAM
Scam! BEWARE.
Their cancellation page doesn’t work. You will be charged £59 at the end and be hit with a “it’s in our terms” email.
I cancelled four times leading up to the end of the subscription to ensure.
The cancellation page is the typical “continue with cancellation” as they try to trip you up. I made sure to get to the end. I got the usual “sorry to see you go, you still have access to the course you have enrolled” which sadly I never even got further than I wanted in the last month, so literally water down the drain.
You have consumer rights, we have the right for a full refund. But you have to go a very hard way about getting it.
I am contacting O2 about this , as I trusted O2, who were offering it as part of their priority app. I never sign up to anything these days because of companies like upskillist. Just a money grab.
Feel for anyone who had also be scammed
DO NOT SIGN UP !
26 May 2025
Unprompted review
Reply from Upskillist
Dear Sophie,
Thank you for your feedback. We sincerely apologize for the frustrating experience you had with your subscription cancellation and the unexpected charge. We understand how upsetting it is to be charged despite multiple attempts to cancel.
We are truly sorry that our cancellation process caused you difficulty and that you felt misled or that your concerns were not adequately addressed by our support team. This is certainly not the experience we want for our users, and we are actively investigating these issues.
We value your trust, especially as you joined through the O2 Priority app. We assure you that we are committed to providing a legitimate and valuable service, and we take claims of "scam" very seriously. Your experience does not reflect the standard we strive for.
We will investigate your case and email you shortly with the update on the refund status.
We are committed to rectifying this situation and ensuring a transparent and fair process.
Sincerely,
Best online beauty class I've attended
The classes are very good. Everything is explained clearly. I learn fast and I'm loving the classes.
12 May 2025
Unprompted review
Fraudsters.
Fraudsters, their login page never worked to access the account page to cancel the subscription; it's their way of letting the subscription renew and taking the payment from your pocket.
***They took money from my account even after I cancelled. Now, I don't have access to the courses for the amount they have already taken from me, and the website is asking to reactivate even after they had the payment, and they are not responding to my emails. Try to avoid them.***
21 May 2025
Unprompted review
Reply from Upskillist
Dear Ram,
We are truly sorry to hear about your frustrating experience and the strong concerns you've raised in your review. We understand how upsetting it can be when you feel a service isn't working as expected, and we want to address each of your points directly.
First, regarding your difficulty accessing your account and the login page redirecting to a subscription page, it's because your subscription has been cancelled and the payment has been disputed with Paypal.
Regarding the payment taken from your account after you believed you had cancelled: Our records indicate that your free trial was still active and had not been cancelled prior to the renewal date. As per our terms and conditions (Section 6.6), subscriptions automatically renew after the free trial period unless cancelled beforehand. Even when a subscription is cancelled after the billing date, access to all courses typically continues until the end of that billing period.
However, we understand that you subsequently initiated a dispute with PayPal for this payment. Once a chargeback or dispute is raised, the funds become locked with PayPal, and we are no longer able to directly process a refund or manage access to your account from our end. The resolution of the payment and any potential refund will now be handled directly by PayPal through their dispute resolution process. We advise you to follow up with PayPal for further updates on the status of your dispute.
We also apologize if you felt your emails were not being responded to. Please be assured that your case has been actively reviewed and addressed by our support team, as reflected in the communications you received.
We value our users and regret that your experience has been so negative. We hope that PayPal is able to resolve your dispute to your satisfaction.
Sincerely,
Pretty easy lessons to follow along
Pretty easy lrsson to follow along, even an older fellow lime me can follow along. I would recommend them to anyone.
20 May 2025
Unprompted review
The course was good and facilitators were explaining politely
Very nice, there are lot of informative knowledge on the videos
17 May 2025
Upskillest has the best online courses
Upskillest has the best online courses! So many helpful topics, and they research and create their courses so well, they always provide me with just the right info that I need to know. What value! Fantastic!
18 May 2025
Unprompted review
Reply from Upskillist
Dear John,
Thank you so much for your fantastic review!
We are absolutely delighted to hear that you consider Upskillist to have the best online courses and that you find our topics helpful and well-researched. It's wonderful to know that we are consistently providing you with the information you need.
Our team works hard to create valuable and relevant course content, and your feedback is a great affirmation of those efforts. We're thrilled that you see the value in what we offer!
Thank you again for your kind words and enthusiasm. We truly appreciate your support!
Sincerely,
The teaching and learning is amazing…
The teaching and learning is amazing and I enjoy every section, I'm grateful to being given an opportunity to study the free course. Vodacom network is good
15 May 2025
Unprompted review
The past lesson was great !
The past lesson was great , difficult was appropriate, and the skills learned very useful
14 May 2025
Unprompted review
Easy to navigate the site
Easy to navigate the site. Full of excellent information on my subjects of choice.
13 May 2025
Unprompted review
Customer Service with Heart
I reached out to customer service for an issue with logging in. Parker responded quickly with empathy and understanding and resolved my issue in no time! In this day of technology with a lack of personal attention, it was so refreshing to be helped by someone who clearly truly cares about the customer experience. I am so grateful for Parker and the excellent service that was provided!
10 May 2025
Unprompted review
Reply from Upskillist
Dear Lora,
Thank you so much for your heartwarming review!
We are absolutely delighted to hear that you had such a positive experience with our customer service. It's wonderful to know that Parker was able to assist you effectively and with empathy.
We truly value providing personalized and caring support to our customers, and it's incredibly rewarding to hear that it made a difference to you. We'll be sure to pass along your kind words to Parker!
Thank you again for your feedback. We appreciate you recognizing our commitment to customer experience.
Sincerely,
Really good service
Really good service, and the learning was slow paced. Thank you
9 May 2025
Unprompted review
I had no idea about these website until…
I had no idea about these website until Vodacom introduced me to it..Ever since I started taking lessons,My life has been back on track in terms of self development.I want to switch my career and Upskilist is key to that new world.
8 May 2025
Unprompted review
work safety
to know the marketing plan
and how to work with people
and working with people and working safely all the time be free to to people that you know make all people knowing that give people information
31 May 2024
Unprompted review
The upskillist teaching and lesson are so amazing…
The teaching and lesson are so amazing they give you a chance to study, time to rethink your answer and they do not rush you to answer as quick as you can. Learning with them is so fantastic their support is top notch I really enjoyed learning with them thank you very much upskillist team you are the best
1 May 2025
Unprompted review
Reply from Upskillist
Dear Koki,
Thank you so much for your incredibly kind words!
We are absolutely thrilled to hear that you're enjoying the teaching and learning experience at Upskillist. It's wonderful to know that you appreciate the pace, the opportunity to reflect, and the support we provide.
We strive to create a learning environment that is both effective and enjoyable, and your feedback confirms that we're on the right track.
Thank you again for your fantastic feedback! We truly appreciate your support.
Sincerely,
I enjoyed the learner and I would…
I enjoyed the learner and I would recommend it to others. Which I alter have.
27 April 2025
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