I enjoy the lectures and the topics discussed in these classes. The certificates are expensive though. Apart from that it’s a good experience and a good place to learn. I realize that even though I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am a new student at Upskillist and my experience so far is very good. The modules are well structured and the presentations are easy to follow. I also want to note that the slides are excellent and... See more
Company replied
I think this is a great place to start learning something new. There’s a wide variety of courses on different subjects, and I can see how they’d be really helpful for beginners. The customer su... See more
Company replied
Upskill has been a game-changer for me. I’ve learned so much from their courses — not just theory, but practical skills I can actually use. The content is clear, well-structured, and easy to follow,... See more
Company replied
Company details
- #6 of 9 best companies in Educational Institution
- #5 of 6 best companies in Career and Education Provider
- #4 of 4 best companies in Education Center
- #2 of 2 best companies in Studying Center
About Upskillist
Written by the company
Upskilllist empowers lifelong learners with high-quality online courses. Led by industry experts and educators, our curriculum covers a vast array of subjects. Designed for effective learning, our courses equip you with the practical skills and knowledge to succeed in your chosen field. All learning materials undergo rigorous checks and validation before publication, ensuring a trustworthy and enriching learning experience.
Our user-friendly platform offers flexible learning options, allowing you to learn at your own pace and convenience. Whether you're a working professional, a student, or simply looking to acquire new skills, Upskilllist provides a comprehensive learning solution.
With a focus on practical application, our courses are designed to help you immediately apply your newfound knowledge to real-world situations. Our dedicated support team is always available to assist you throughout your learning journey.
Join the thousands of learners who have trusted Upskilllist to advance their careers and personal development. Start your learning journey today and unlock your full potential.
Contact info
26/27 Mount street upper, D2, Dublin, Ireland
- support@upskillist.com
- upskillist.com
4.4
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Upskillist
Dear Haerviu,
Thank you for sharing your feedback. We are sorry to hear about your negative experience.
We want to assure you that Upskillist is a legitimate online learning platform, not a scam. We are committed to providing a high-quality educational experience and strive to be transparent about our pricing and policies.
If you have a specific concern regarding a refund, please email us at "support@upskillist.com" with your account details and any relevant information about the charge. We will investigate the issue and work towards a resolution.
Sincerely,
Upskillist
I won an Access to study online the…
I won an Access to study online the course of digital marketing but it says I may pay to complete the course
15 August 2025
Unprompted review
Reply from Upskillist
Dear Phillip,
Thank you for your feedback. We are sorry to hear about your frustration and the confusion regarding the cost of the certificate for your Digital Marketing course.
We want to clarify that your free subscription, which you won through "Vodacom," gives you full and free access to all the course content on our platform. There is absolutely no charge to complete any of our courses. You can watch all the lessons, take the assessments, and gain the knowledge for free within your subscription period.
The additional amount you are seeing is for the optional course certificate. This fee is not mandatory and is charged to cover the administrative and development costs associated with providing and maintaining high-quality courses and issuing a formal credential for your achievement.
You are welcome to complete the Digital Marketing course—or any other course—for free. If you later decide you would like a formal certificate to demonstrate your achievement to an employer or for your personal records, you will have the option to purchase it at that time. Our team will email you soon with the possibility of providing a certificate for free as an exception. Please keep an eye in your email inbox.
We hope this clarifies the matter and allows you to continue your learning journey with us without any further concerns.
Sincerely,
Recently completed two courses on AI
Recently completed two courses on AI. Great learning experience. Courses are well structured with examples. Material is relevant as per the industry trends.
16 August 2025
Unprompted review
Reply from Upskillist
Dear Rahul,
Thank you for your wonderful review! We are so pleased to hear about your positive learning experience with our AI courses.
It's fantastic to know that you found the courses well-structured, with relevant content and helpful examples. Our team works hard to ensure that our materials are up-to-date and align with current industry trends, and your feedback is a great testament to that effort.
We are delighted to be a part of your educational journey and look forward to supporting your continued growth in the field of AI.
Sincerely,
The lectures are good but I would…
The lectures are good but I would prefer them to be more interactive
18 August 2025
Unprompted review
Upskillist is a great learning website…
Upskillist is a great learning website and their teaching is practical and updated. If you want to learn and improve yourself. Upskillist is for you.
15 August 2025
Unprompted review
The learning platform was well…
The learning platform was well structured and organized, the content was easy accessible and video were clear and straightforward. With extra learning slides for more understanding. The company is doing well and for my experience content and presentation was on point.
10 August 2025
Reply from Upskillist
Dear Raymond,
Thank you for your fantastic review! We are so pleased to hear that you had such a positive experience with our learning platform.
It is wonderful to know that you found the platform well-structured and organized, and that the content was easy to access. We put a lot of effort into making our videos clear and straightforward, and it's great to hear that the extra learning slides were helpful for your understanding.
Your feedback that our content and presentation were "on point" is a great compliment and a testament to our team's hard work.
We are delighted to have you as part of our learning community and look forward to supporting your continued educational journey.
Sincerely,
Easy to study and very relevant.
1 August 2025
Unprompted review
I found it better than the offline classes that I took😍
I have done my courses from a lot of online and offline classes to keep myself updated with the current trend. But this one here was amazing. They start from the roots and go into depths. Once you finish the class, you will know the difference in you.
11 August 2025
Unprompted review
Reply from Upskillist
Dear Nikhil,
Thank you for your fantastic review! We are so thrilled to hear that you found our platform to be a better experience than the offline classes you've taken.
It's incredibly rewarding to know that our approach of starting from the fundamentals and going into depth has made such a positive impact on your learning journey. We believe that this method is key to helping our students truly understand and master new skills.
We are delighted that you've noticed a difference in yourself after completing a class with us. Your feedback is a wonderful testament to our team's efforts, and it inspires us to continue providing high-quality, impactful education.
We look forward to supporting you on your continuous learning journey!
Sincerely,
This was a nice experience of learning
This was a nice experience of learning
9 August 2025
Unprompted review
I learn alot
I learn alot. I've learn of a few programs that I can use in future. The lessons is well prepared, the presentation is helpful. The notes you can download and go back to.
5 August 2025
Unprompted review
Reply from Upskillist
Dear Lucretia,
Thank you for your wonderful review! We are so pleased to hear that you are learning a lot and have discovered useful programs for the future.
It's fantastic to know that you find our lessons well-prepared and that the presentations and downloadable notes are helpful to your learning process. We put a great deal of effort into creating a comprehensive and flexible learning experience, and your feedback is a testament to our success.
We are delighted to be a part of your educational journey and look forward to supporting your continued growth.
Sincerely,
CON MEN!!!!!!!! STAY AWAY THEY WILL TAKE YOUR MONEY!!!
This company billed me. I complained by email to which they told me they were cancelling the supposed subscription many many times. There was no phone support. Only email which constantly gave me the run around. They said they were canceling this supposed membership and have now billed me FOUR TIMES FOR ALMOST $300. After they have promised to cancel. This is disgusting. Do NOT deal with these con men. I never wanted this service. They have my credit card number and are not afraid to charge it. Do NOT RELEASE ANY INFO YOU THIS COMPANY. THEY ARE NOT SAFE.
Also there is no way to remove your credit card from their account… only replace it.
They hold it CAPTIVE so they can charge at will. If you try to cancel on their online site you get a multi screen menu which never actually cancels you. COMPLETE FRAUD.
30 July 2025
Unprompted review
Reply from Upskillist
Dear Christina,
Thank you for your review. We are truly sorry and deeply concerned to hear about your experience. The issues you've described are completely unacceptable and do not reflect the standards we strive to uphold. We sincerely apologize for the distress and financial inconvenience this has caused you.
Please be assured that we are taking this matter very seriously. Your feedback is being immediately escalated to our billing and support teams for a thorough investigation. We want to make this right.
A member of our team will be in touch with you very soon via email to provide an update and discuss the immediate processing of a full refund for the charges you mentioned.
We understand your frustration and are committed to resolving this for you as quickly as possible. We apologize again for your negative experience and appreciate you bringing this to our attention.
Sincerely,
AMAZING SUPPORT
I recently had a problem logging into my account and the support I received from the Upskillist support department was incredible.
The guys who I dealt with were determined to get the problem sorted out. There were many many emails back & forth between myself, my service provider and Upskillist support department, all of whom were exceptionally patient and did not give up until the issue was sorted out.
Thank you so much to Vincent, Parker and Gary for your patience with me and with continually trying to provide solutions to the problem. I appreciate your time, patience and efforts tremendously!
Regards
Dee
8 July 2025
Unprompted review
Reply from Upskillist
Dear Dee,
Thank you so much for your incredible review! We were absolutely thrilled to read about your positive experience with our support team.
We understand how frustrating login issues can be, and it's truly rewarding to know that our team, especially Vincent, Parker, and Gary, were able to assist you with such patience and determination. We are extremely proud of their commitment to resolving your problem and providing you with an excellent customer service experience.
Your feedback is a fantastic testament to their hard work and dedication. We will be sure to pass on your kind words to them and the entire support department.
Thank you again for your patience and for taking the time to share your appreciation. We are here whenever you need us.
Sincerely,
I like their style of teaching
Two weeks ago, I started two courses at once on Upskillist. It has been a great experience so far. I appreciate the ability to watch a video lecture and then proceed to read the study notes, which I can do alongside my scribed notes from the lectures.
31 July 2025
Unprompted review
Reply from Upskillist
Dear Mkama,
Thank you so much for your wonderful review! We are thrilled to hear that you have been enjoying your experience with Upskillist and that you appreciate our teaching style.
It's fantastic to know that you find the combination of video lectures and study notes to be a great way to learn. We designed our courses to offer a variety of resources that cater to different learning styles, and it's rewarding to hear that this approach is working so well for you.
We wish you all the best as you continue with your two courses and look forward to supporting you on your learning journey.
Sincerely,
I got an 8week online free Ai course…
I got an 8week online free Ai course and I can't seem to access the portal or where I need to start
31 July 2025
Unprompted review
Reply from Upskillist
Dear Bongani,
Thank you for reaching out. We are sorry to hear that you are having difficulty accessing the portal to start your 8-week free AI course. We understand how frustrating it can be when you're eager to begin learning but are unable to find where to start.
Please be assured that we are here to help. To assist you as quickly as possible, please email us at "support@upskillist.com" with the email address you used to register for the course? This will allow our support team to locate your account and guide you directly to your course materials.
We are committed to ensuring you have a smooth and positive start to your learning journey with us.
Sincerely,
Build skills at your own pace
I was offered a free membership through my mobile phone provider and decided to take advantage of this perk to do some skill-building. The course offerings are diverse and interesting. Currently in my second course, and considrring a third when I finish it. The instructors are friendly and seem knowledgeable. You can set a class time schedule but it is still self-paced so you can go through faster or slower ss needed.
My biggest complaint is the assignments. I know that the lessons and courses come from Shaw Academy online and are sometimes cut down from longer videos or are selected video lessons from a more in-depth Shaw Acadrmy program, and that's fine. But they need to edit the assignments accordingly, as questions frequently reference information from parts that were edited out. Also, the question answer choices are randomized in which order they appear under the question, which again is fine, unless there are options like "A and D" or "All of thr Above," because then they no longer match the order in which options were originally written. Also, when an assignment is completed and scored, there's no way to look back on it to see what questions were missed, which I would like to do so I can review the missed material.
All in all, I'm glad I've been able to add to my skills and learn something new, and do not regret taking courses here.
24 July 2025
Unprompted review
Reply from Upskillist
Dear Melissa,
Thank you so much for your incredibly thoughtful and detailed review! We're absolutely delighted to hear that you're taking advantage of your free membership through your mobile provider to build new skills, and that you find our course offerings diverse and interesting. It's fantastic to know you're already on your second course and considering a third, and that our instructors are perceived as friendly and knowledgeable. We also appreciate your recognition of our flexible, self-paced learning structure.
We are, however, deeply concerned by the issues regarding the assignments. Your feedback on this is extremely valuable and highlights critical areas for improvement:
Irrelevant Questions due to Edited Content: We sincerely apologize if questions in assignments reference information from parts of lessons that have been edited out. This is a significant oversight, and we understand how frustrating and confusing it must be.
Randomized Answer Choices with Dependent Options: You've raised a very valid point about issues arising with "A and D" or "All of the Above" options when answer choices are randomized. This clearly hinders the integrity and fairness of the assessment.
Inability to Review Missed Questions: We agree entirely that not being able to review missed questions after an assignment is completed is a major gap in the learning process. It prevents valuable self-correction and deeper understanding.
Please be assured that we are taking your feedback on assignments very seriously. We are immediately escalating these specific points to our content development and technical teams for urgent review and rectification. We are committed to ensuring our assignments are accurate, fair, and provide a constructive learning experience.
Despite these challenges, we are genuinely glad to hear that you've been able to add to your skills and learn something new, and that overall, you do not regret taking courses here. Your positive impression, alongside your constructive criticism, is invaluable as we continuously strive to enhance the Upskillist platform.
Thank you again for your candid and helpful review!
Sincerely,
Reply from Upskillist
Dear Siphiwe,
Thank you for reaching out to us and for your review. We understand your frustration regarding being asked to pay for a certificate when you won a free course, and we sincerely apologize for any confusion or inconvenience this has caused.
While our standard policy for all our courses involves a separate fee for certificates, we recognize that your situation is unique given that you won the course. We want to ensure that this is handled appropriately.
Our team will be reviewing your specific case to investigate the details of your prize and the associated certificate. You can expect to receive an email from us very soon with information on the possibility of activating a free certificate for you.
We appreciate your patience as we look into this for you.
Sincerely,
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.