My package was supposed to be delivered to my home, but no one called or emailed me to let me know it would be delivered. I only found out it had been left at a pickup point after I started wondering... See more
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Absolutely horrible, customer support is rude and only teached to lie. They are totally useless. Everyday calls refarding delivery lead to nothing - "incorrect address", "you are not at home", "drive... See more
Driver called in the morning, then called again before delivery, rang the doorbell at home and quickly escaped with package... ive been at the door within 5 seconds and just saw the car leaving...then... See more
Order 1354138 carpet vista, we ordered on 5th Dec, payment went through on 6th.Dec 2021, no information about despatch or delivery received up to today 9th Dec. Previous order was delivered within... See more
Company details
Information provided by various external sources
UPS - Zdroje nepřetržitého napájení
Contact info
Czech Republic
- ups.cz
quick delivery
The carpet was directly delivered to the delivery shop, not to our home address.
The carpet was directly delivered to the delivery point - a shop in the next street in the neighborhood, not to my home. At least any SMS message or phone call might have been sent, I was waiting at home for that the whole day. Carrying the carpet about 500 meters was quite OK for me, but some other customers, especially seniors, might be dissatisfied.
100% satisfaction
one of packages was not delivered :-(
Order 1354138 carpet vista
Order 1354138 carpet vista, we ordered on 5th Dec, payment went through on 6th.Dec 2021, no information about despatch or delivery received up to today 9th Dec.
Previous order was delivered within 3 days. I expected the carpets on this order to be delivered by the end of this week latest.
Regards,
Quick delivery even now before…
Quick delivery even now before Christmas!
What was supposed to be a simple…
What was supposed to be a simple one-item delivery to my company's premises ended up requiring three delivery attempts, me spending 20 minutes on the phone waiting to get connected to an assistant and countless info emails from UPS. Basically, the driver wasn't sure which door to leave the parcel at and instead of calling me simply left and marked it as 'failed delivery'. The process left me frustrated, but at least the item was delivered undamaged.
fast delivery across the eu
Everything was perfect!
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