UPrinting Reviews 1,917

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products received, noting the excellent print quality and vibrant colors. Many appreciate the fast printing times and speedy delivery service, often receiving their orders earlier than expected. The ordering process is frequently described as easy and efficient, with many consumers highlighting the helpfulness of the staff and the overall smooth experience. However, some customers were not happy with specific product issues, such as banners not lining up correctly or requiring additional weights to stand securely. A few people also mentioned that certain products, like stickers, did not adhere well or that business cards felt thinner than expected. There were also occasional concerns about packaging, with some items arriving loose or damaged.

What people talk about most

Product

Consumers generally express satisfaction with the product quality. Many reviewers praise the high quality of... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of printing,... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast and timely... See more

Service

Clients share positive opinions on service, consistently praising its speed, efficiency, and professionalism.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience. At first, I had doubts because the price was much cheaper than other invitation card places, but then I decided to give it a try, and it was the best decision I’ve made. The... See more

Company replied

Rated 5 out of 5 stars

I REALLY like this company. I bought several 4x6 banners and I was easily able to design them myself. The company didn't necessarily know it, but I ordered 2 of them late... wanted them before Easter... See more

Company replied

Rated 5 out of 5 stars

I needed new BBQ sauce labels for my rebranded meal service. On this site I was able to create my own and order pretty quick, and I ended up with high quality labels at an acceptable price-and they ar... See more

Company replied

Rated 5 out of 5 stars

I couldn’t be more impressed with these booklets. From the moment I opened the package, the quality stood out immediately—the colours are rich, vibrant, and beautifully balanced, and the dimensions... See more

Company replied


Company details

  1. Print Shop
  2. Custom Label Printer
  3. Invitation Printing Service
  4. Photo Printing Service
  5. Prints and Signs Store

Written by the company

UPrinting is your trusted online and local print shop offering fast, dependable printing services for businesses, creatives, and anyone who needs quick, high-quality prints. Whether you require business cards, posters, flyers, postcards, bookmarks, or stickers, you can find us at our Santa Monica and Van Nuys locations for same-day printing. We make it easy to get the prints you need when you need them. Our team is here to help with quotes, file checks, and the right print options. UPrinting makes custom printing simple, reliable, and stress-free.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Replied to 63% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

The quality is not what we expected

The quality is not great
The colors are printed way darker than the original.
That said we are unable to use the cards as the purpose of our flyers was marketing for our company and all the details are lost because of bad printing

23 April 2026
Unprompted review
Rated 1 out of 5 stars

Didn't communicate any delays...

I ordered a straight-forward project across two orders I made on the same day. I very much DISLIKE the fact that I had to call 3 days after both orders were supposed to be DELIVERED, only to discover that neither job had even been STARTED. They'd been sitting in Uprinting's queue for two and a half weeks, untouched! Both jobs had "perfect" artwork, had been approved, and fully paid for. There was nothing holding up the process from my end. Yet, I received ZERO communication regarding the apparent delay. I had to waste my time to chase down this job. I then had to go back to my clients to explain the delay of the deliverables my clients needed urgently. I had promised them by the date your system said to expect them. I've been in business 27 years. UPrinting made me look bad and cost me valuable time and reputation. After two calls to them, they finally got the job done and shipped. The printing arrived 7 days later than we needed/expected, 3.5 weeks after our initial order. The printing quality was adequate.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

I will never order from you again

I will never order from you again! you didnt send my complete order and you had plenty of time to deliver it. you only delivered 1 of 3 print jobs. you promised everything by 4/23 & 4/24. I must have the balance of the 2 flyers by tomorrow 4/27. if they are not here i want a REFUND. I will never order again from you. I will just go to Fedex Printing, and get them the same day. what a horrible experience with you. also your support staff needs better training.

26 April 2026
Unprompted review
Rated 2 out of 5 stars

The canvas is cheap crap, what happened

The print quality is great, the site works great, but the canvas is complete synthetic, thin, low quality crap. Super disappointed. Do you guys have a better canvas option? Am I missing something?I don’t mind spending more to get a better quality product? What happened. In the past you guys printed on real canvas?

25 April 2026
Unprompted review
Rated 1 out of 5 stars

I would not use this company again for…

I would not use this company again for any of my products. The communication process during this ordering was horrendous, and took almost 24 hours each time when I was chatting with an agent for an answer. The constant delays and Long turn around times just to answer questions was unacceptable and caused a two day delay. I should have never had to pay for rush shipping because of the delays that your company made after making changes in my art work. and then the customer service agent had the nerve to tell me it's not their responsibility to make sure everything is correct. and while I agree, they still made changes and cut off the artwork, but took an extremely long time to get back to me after I told them it was incorrect. I did get the product and it looks good, it's just the process ordering that n took forever. I would never choose to go through you folks again for that reason alone. As far as the product, it looks good but the magnets are very thin and when I was trying to get one of the pieces off of my refrigerator the actual artwork started to peel off the magnet. I thought they were more like the ones you get off of Shutterfly where it's a part of the actual magnet and not just paper that goes on top that's glossed.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Quick quality service

20 April 2026
Unprompted review
UPrinting logo

Reply from UPrinting

Thank you! We're thrilled to hear you enjoyed our quick and quality service. Your satisfaction means a lot to us! -Customer Care

Rated 5 out of 5 stars

Quick

Quick, easy and precisely what I wanted!

23 April 2026
Unprompted review
UPrinting logo

Reply from UPrinting

Thank you for your fantastic feedback, Ray! We're thrilled to hear that you found our services quick and easy, and that we met your expectations perfectly. We appreciate your support! -Customer Care

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