UpPromote: Affiliate Marketing Reviews 68

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, friendliness, and professionalism. Many people appreciate the quick response times and the team's ability to resolve issues efficiently, often through chat support. The user experience is frequently described as easy, intuitive, and fluid, with the platform being simple to navigate and manage. However, some customers were not happy with the customer service, mentioning that their decisions were ignored and that they did not receive a response.

What people talk about most

Customer service

Clients share positive opinions on customer service, consistently highlighting the support team's... See more

User experience

Reviewers express high satisfaction with the user experience, highlighting its ease of use and intuitive... See more

Staff

Consumers find staff to be positive. Reviewers consistently praise the support team for being incredibly... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently praise the quick... See more

Website

People report positive experiences with the website. Customers find the platform easy to use, intuitive, and... See more

Based on these reviews

Rated 5 out of 5 stars

The UpPromote affiliate program is truly easy to use for both our team and the affiliates we onboard. But more importantly their support is top-notch. Responds right away and always finds a solutio... See more

Company replied

Rated 5 out of 5 stars

We are testing out the affiliate program and have reached out to the customer service team a few times for working through issues. They are very responsive to the chat and always able to solve our pro... See more

Company replied

Rated 5 out of 5 stars

I’m very happy with UpPromote. The platform is easy to use and the interface is very intuitive. What impressed me the most is the support team – incredibly fast, friendly and always very helpful. High... See more

Company replied

Rated 5 out of 5 stars

As a rookie in this business, I needed a lot of hand holding assistance. Without UpPromote and its customer service, I would be wasting a lot of time trying to figure things out. UpPromote enable me... See more

Company replied


Company details

  1. Affiliate Marketing Service
  2. Software Company

Written by the company

UpPromote: Affiliate Marketing is the top-trusted affiliate marketing solution for growth on Shopify. With this all-in-one solution, you can build, manage, and succeed in your marketing campaign with ease. Our mission is to help Shopify businesses grow through affiliate marketing by reaching more potential customers and building strong, performance-based partnerships.


Contact info

4.8

Excellent

TrustScore 5 out of 5

68 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Outstanding experience

Outstanding experience from start to finish. The platform's intuitive design made navigation effortless, and the information was presented in a remarkably clear manner. Maya's dedicated support throughout the process was exceptional—she provided timely guidance and ensured I felt confident every step of the way. Highly recommend.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

One of the best apps for shopify

One of the best apps for shopify - if you wanna scale your business, this is the way to go! Awesome support help from everyone! They will help you quickly and be there if you encounter any issues!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding experience!

We’ve had an outstanding experience using UpPromote to manage and grow our affiliate program. From day one, the team has been super responsive—always available to help with any questions or customer service needs, no matter how small. As a true startup, we needed something that wouldn’t slow us down or require a steep learning curve... UpPromote delivered perfectly! Their next level support and product quality have exceeded our expectations.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer support

Amazing support from Tanie! My first experience was super positive, and I’m excited to explore the app further. Great customer service really makes all the difference, and it definitely did here :)

13 April 2026
Unprompted review
Rated 5 out of 5 stars

2 years - no regrets

I've been with UpPromote for more than 2 years on Shopify; I can confidently say, their app has the most versatile feature out there. In my case, the cost of investment is definitely worth it.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Another Great Session with Support!

Another Great Session with Support!
They have not change on how they strive to take care of their customers. Even when you ask tons of questions, they are extremely patient in answering, and reanswering them. I left the service, but after trying others, I was right back. They do stand behind their application. And Maya did a great job!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good. Powerful Affiliate Program and seems to tick all the boxes for us. Our last Affiliate Program became inundated with SPAM applicants. I love that UpPromote has SPAM filters. Agents are very helpful and quick to respond online. Tanie helped me today and had everything done within one minute!

7 April 2026
Unprompted review
Rated 5 out of 5 stars

This app is very useful

This app is very useful, and I love that they have in-app support. I was able to reach out to someone within minutes. Tanie was able to give me a list of strategies to help recruit affiliates for my small business. I would definitely recommend this app to other small business/ online store owners!

5 April 2026
Unprompted review
Rated 5 out of 5 stars

Best app on the platform

I’ve tried several apps on the platform, and UpPromote has been the best experience so far. The interface is intuitive, and everything works smoothly, but what really stands out is their support team. The live chat is incredibly fast, and they resolved my issue without any hassle.
It’s rare to find an app that combines solid functionality with such responsive customer service. Based on my experience so far, I’m seriously considering upgrading to their Growth plan. Highly recommended for anyone looking for a reliable and well-supported solution.

4 April 2026
Unprompted review

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