Upon a Story Reviews 15

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Book Store
  2. Gift Shop

Written by the company

Book Gifts & Subscriptions - Upon a Story, where each book is more than just a gift: it's an experience. Whether you're looking to spark meaningful conversations with your loved ones, gift a moment of quiet escape, or treat yourself to a monthly reading treat, our carefully curated book subscriptions and bespoke hampers are the perfect solution. Beautifully wrapped, designed with care, and delivered with a touch of luxury, there’s something special for everyone – including you.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just brilliant!

I bought the Easter bundle for my 1-year-old girl - she loves snuggling into the gorgeous crocheted bunny, and is captivated by the book. The bundle is beautifully wrapped and presented, the order process is straightforward and communication is great throughout. I have already ordered other bundles for family members, and hope to treat myself to a subscription sometime soon! What a great shop - it will be my go-to for thoughtful gifts from now on.

24 March 2025
Unprompted review
Upon a Story logo

Reply from Upon a Story

Thank you so much for this lovely review! We're absolutely thrilled to hear that your little one is enjoying the Easter bundle—especially the cuddly crocheted bunny and the book. 🐰📖 Knowing that the presentation, ordering experience, and communication all added to the magic really means the world to us.

We're so grateful that you've already chosen us for thoughtful gifts for your family, and we’d be honoured to welcome you into our subscription family when the time comes! 💫

Thank you again for supporting Upon a Story—it's wonderful customers like you who make what we do so special.

With warmest wishes,
Upon a Story 🌸

Rated 5 out of 5 stars

Father's Day Book Gift Hamper

Ordered a Father's Day book gift hamper from my girls to my husband which he was delighted with. Books were beautifully curated and he enjoyed the extra lovely gifts (chocolate and gorgeous note book). The quality and packaging were on point! Recommend to anyone looking for a unique, thoughtful gift! 5 stars

2 June 2025
Upon a Story logo

Reply from Upon a Story

Thank you so much for your lovely review! We're really glad your husband enjoyed his Father’s Day hamper and the extra treats. We love picking out the perfect books, so it means a lot that you’d recommend us. Wishing you all plenty more great stories ahead!

Best wishes,
Upon a Story

Rated 4 out of 5 stars

Lovely gift

Lovely gift, beautifully wrapped. My friend loved it! Only reason I didn’t give 5 stars is because it took longer to come than mentioned when ordering.

26 May 2025
Upon a Story logo

Reply from Upon a Story

Thank you so much for your thoughtful review and for choosing Upon a Story as a special gift! We’re delighted to hear your friend loved it and that you appreciated the wrapping.

We apologize for the delay in delivery, especially as it coincided with a bank holiday. We’re always working to improve our service and will do our best to ensure future orders arrive as quickly as possible.

Thank you again for your feedback and support—it means a lot to us!

Best wishes,
The Upon a Story Team

Rated 5 out of 5 stars

AMAZING I LOVE IT ❤️

Amazing service and lovely personalised message,
I am on the mixed subscription bundle and it's been absolutely amazing with different contrasts of books each month I am becoming a book worm, it nice to have some mummy time reading and disappearing into a book.

I would recommend this to everyone
Thankyou

30 May 2025
Upon a Story logo

Reply from Upon a Story

Thank you so much for your wonderful review and for recommending Upon a Story! We’re thrilled to hear you’re enjoying the mixed subscription bundle and that it’s helping you discover new books each month. It’s lovely to know you’re finding time for yourself and getting lost in great stories—everyone deserves a bit of mummy time!

Your kind words about our service and personalised messages mean a lot to us.

Thank you again for your support!

Rated 5 out of 5 stars

A Great Experience

The book arrived in a timely manner, in good condition, and was a delight to read that met all of my preferences. Very pleased.

3 May 2025
Upon a Story logo

Reply from Upon a Story

Thank you so much for your lovely feedback! We’re delighted to hear that your book arrived promptly and was a perfect match for your preferences. It’s wonderful to know you’re enjoying your monthly subscription with us — we look forward to continuing to bring you great reads each month!

Thanks again for being part of the Upon a Story community.

Rated 5 out of 5 stars

The books were beautifully packaged

The books were beautifully packaged, and the choice of book for my 2 year old was perfect! Along with a hand written tag, prompt delivery, all around great product and lovely business! Thank you

5 May 2025
Upon a Story logo

Reply from Upon a Story

Thank you so much for your kind words! We’re delighted to hear that the book selection was perfect for your little one and that you enjoyed the packaging and personal touches.

We truly appreciate your support and look forward to sharing many more special stories with you and your family!

Warmest thanks,
The Upon a Story Team

Rated 5 out of 5 stars

Treat to myself

I thought I would treat myself to a monthly surprise in the form of a book. I have just received my second monthly book on time and well presented. It is so nice to receive a "present" (all be it to myself). Both books are not ones I would have chosen myself so this adds to the enjoyment and surprise. Please keep up the good service.

6 May 2025
Upon a Story logo

Reply from Upon a Story

Thank you so much for your kind words and for sharing your experience with us! We’re delighted to hear that you’re enjoying the surprise and presentation of your monthly books. Part of what makes our subscription special is the chance to discover stories you might not have picked yourself-we love that this has added to your enjoyment. Your support means a lot to us, and we’ll definitely keep up the good service! If you ever have any suggestions or feedback, please let us know. Happy reading!

Rated 5 out of 5 stars

Fabulous gifts for every occasion.

I purchased a gift for my new nephew. It included The Very Hungry Caterpillar book alongside some gorgeous rattles. Everything is such high quality and comes beautifully wrapped. I can’t wait to delve into more book gifts as there are so many avid readers within my family, I feel I’ve found the perfect place to come for every occasion. Super professional, quick delivery, cannot wait to shop here again!

5 May 2025
Unprompted review
Upon a Story logo

Reply from Upon a Story

Thank you so much for your fab review! We’re delighted to hear that your gift for your new nephew was such a hit and that you loved the quality and presentation of our products. It’s fantastic to know you’ve found the perfect place for your family of avid readers. We look forward to helping you find more special gifts for every occasion-thank you for your kind words and for choosing Upon a Story!

Rated 5 out of 5 stars

Beautiful birthday gift

Beautiful birthday gift! Such a thoughtful way of showing someone you love them! Amazing bespoke books carefully chosen - the perfect fit! Feeling blessed! Highly recommended! Loving the chocolate and coffee that came with it too! Yum!

26 April 2025
Unprompted review
Upon a Story logo

Reply from Upon a Story

Thank you so much for your beautiful review! We take great care in selecting books that truly fit each recipient, and it’s wonderful to hear you felt blessed by the experience. We're also delighted you enjoyed the chocolate and coffee treats that come with our hampers-those little extras are our way of making the gift even more special. We look forward to helping you create more memorable gifts in the future!

Rated 5 out of 5 stars

A beautiful book bundle!

I ordered the Easter bundle and added an additional book for my niece as she’s just become a big sister - she absolutely loves books and bunnies so this was the perfect gift for her. Ordering via the website was easy and delivery was super efficient. I’ve already recommended Upon A Story to a few friends as the owner is happy to create bespoke orders. 10/10!

8 April 2025
Unprompted review
Upon a Story logo

Reply from Upon a Story

We’re thrilled to hear that the Easter bundle-and the extra book for your niece-made such a perfect gift, especially as she celebrates becoming a big sister. It’s wonderful to know she loved the books and bunny, and that you found our website easy to use and our delivery efficient. Your recommendation and kind words about our bespoke service mean the world to us. We’re always happy to create something special for every occasion. Thank you for choosing Upon A Story and for sharing your experience -10/10 right back at you!

Rated 5 out of 5 stars

I was bowled over by my amazing box of…

I was bowled over by my amazing box of goodies from Upon a Story. All beautifully wrapped and selected. Can’t wait to get reading!

30 March 2025
Unprompted review
Upon a Story logo

Reply from Upon a Story

Thank you so much for your lovely review! We’re absolutely delighted to hear that you were bowled over by your box of goodies. We take great care in selecting and beautifully wrapping each item, so it’s wonderful to know that it made your unboxing experience special. We hope you enjoy every moment with your new books and treats -happy reading from all of us at Upon a Story!

Rated 5 out of 5 stars

Perfect gift for Mother’s Day

Fabulous gift provided by this wonderful small business! Mother’s Day started perfectly for my mum with her gift of a new book, cosy socks and yummy chocolate ❤️ thanks Upon a Story for your 5 star service x

30 March 2025
Unprompted review
Upon a Story logo

Reply from Upon a Story

Thank you so much for your lovely review! We're thrilled to hear that your mum enjoyed her gift and that it made her Mother's Day special. We're glad you appreciated the little touches like cosy socks and chocolate. Your support means everything to us, and we look forward to serving you again soon😊.

Rated 5 out of 5 stars

What a fabulous independent business

What a fabulous independent business! I ordered a present for a friend and was so impressed with the whole process. Every single step of the order felt very personal and the communication was excellent.
I love the fact that you can customize the hampers according to preferences of genre and add little treats like chocolate, coffee, socks etc.. I cannot wait for my friend to open their Upon a Story surprise!

29 March 2025
Unprompted review
Upon a Story logo

Reply from Upon a Story

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the personal touch in our ordering process and that you appreciated the customisation options for your gift. We can't wait for your friend to enjoy their surprise from Upon a Story! Your support means everything to us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look