Simple and clear. This will reduce my expensive credit cards and help me get back on track, after challenging times. My credit rating isnt great, but they still offered clear and transparent financial... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
WOW! From end-to-end a FANTASTIC service! Customer support via email is truly impressive and the app is great! From the day my loan was approved it took two, yes just TWO working days for funds to... See more
Fantastic company👏👏, easy & quick no hassle application decision in minutes excellent service Very happy now just have one payment instead of several. I chose to pay through my bank instead of the... See more
It was easy to apply. I'm still waiting for funds to be deposited but the app has been very useful for bringing all of my payments into one area to help me manage my finances. This is a huge weight of... See more
Company details
Written by the company
We're on a mission to turn borrowers into savers. Pay off your overdrafts, credit cards and more, it's time to get closer to your money
Contact info
United Kingdom
- support@updraft.com
- updraft.com
4.8
Excellent
5K reviews
Replied to 44% of negative reviews
Typically replies within 1 week
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WOW!! Five stars!
WOW! From end-to-end a FANTASTIC service! Customer support via email is truly impressive and the app is great! From the day my loan was approved it took two, yes just TWO working days for funds to reach my account. You can pay off early and pay additional amounts with no fees plus the interest rate isn't exhorbitant either! Really happy with everything so far and I don't foresee any bumps along the way. Thanks so much to a great team of people working in the back office making it a superb, stress-free experience!
20 April 2026
Unprompted review
Quick response and everything explained…
Quick response and everything explained prior to application
19 April 2026
Really easy and straightforward…
Really easy and straightforward process. Funds arrives within 24 hours.
Appreciate as a responsible lender that they will only offer funds every now and then and then however this can be inconvenient from some customers. Maybe something to bear in mind for customers with good credit / lending history.
16 April 2026
Quick and easy
19 April 2026
Carefully considered application…
Lots of lots of questions asked even when pre-approved but that just shows how carefully they consider your affordability before offering you a loan, which is not a bad thing at all. Kept constantly updated throughout the process.
17 April 2026
Really helpful company
I wanted to simplify my life and sort out issues in one. Updraft provided a way out and supported me.
I give it 4 stars as overall it's a great company.
-1 star only because it's quite annoying that I cannot make early payments through the app, which only provides details for a direct bank transfer.
Instead of me making payments in the app, that's why Updraft lost 1 star. Please change the app to allow early payments; it would make them easier.
I understand that monthly payments are automatic, but to help reduce interest, I like to make additional early payments in my own time via the app, as it saves me time going back and forth between apps.
14 April 2026
Great application process (but that’s it)
Whilst the application process was extremely easy to understand + navigate, the outcome was confusing and unclear. I successfully applied for a loan and now when I log into the app, I’m simply presented with a “Manage Your Payoff” screen asking me if I want to send funds to my credit card. If I decline the offer, it takes me back to the main screen without giving any indication of when fund dispersement will happen (if it all). I had to call up and pretend to be a payment behind to speak to a human who seemed uninterested and verging on rude
17 April 2026
Unprompted review
Life changing support!
From the moment I learnt about Updraft my experience has been really positive. The process was super simple and quick with fast communication and support. This time last week I was depressed, scared and procrastinating about how to handle credit card debt and this week I feel back in control. And for the first time in a long time, proud of myself and hopeful for the future.
14 April 2026
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