UPDF Reviews 

719
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers had a great experience with this company. Customers frequently praise the affordable pricing and valuable lifetime license options that easily save money compared to expensive subscription alternatives. People also love the clean user interface and cross-platform flexibility, which make organizing, reading, and editing documents fast and efficient across multiple devices. Users emphasize that the application handles everyday tasks smoothly without feeling bloated or complicated. However, some reviewers were not happy with unexpected login hurdles and specific functional glitches encountered during daily use. A few users also mentioned difficulties when trying to secure a refund or dealing with software that did not meet expectations.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting clean interfaces, quick performance, and... See more

Product

Reviewers highlight positive aspects of product, describing it as an amazing and dependable alternative to... See more

Application

Users describe ambiguous interactions with application, while many reviewers praise it as a great, must-have... See more

Website

Customers had mixed experiences with the website, as many reviewers praised the clean, intuitive interface... See more

Price

Reviewers mention positive feedback about price, emphasizing that the affordable software is a great, cheaper... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have almost completely transitioned from Adobe PDF to UPDF on most of my devices! It has saved me hundreds of dollars from my subscription to Adobe Pro and still allows me almost all the same featur... See more

Company replied

Rated 4 out of 5 stars

Easy to use; fantastic option for those switching over from Acrobat 2020. For the Enterprise version, I would like UPDF to consider allowing two desktops (one in office and one mobile) to be utilized... See more

Company replied

Rated 4 out of 5 stars

I have been using UPDF Pro Perpetual since version 1.8, and now with version 2.0.9 I’ve seen significant improvements across the board. Back in the 1.x versions, the main issue I encounter... See more

Company replied

Rated 4 out of 5 stars

A great PDF reader and editor. It has all the essential and important functions for a PDF reader and editor. Completely competitive with other solutions on the market.

Company replied


Company details

  1. Software Company
  2. also in
  3. Cloud Storage Service
  4. Computer Accessories Store
  5. Institute of Technology

Written by the company

UPDF is the star product from Superace Software Technology Co., Ltd. As an all-in-one PDF editor, UPDF helps you read, annotate, edit, convert, OCR, protect, and organize PDF documents. With extensive PDF editing tools, you can add or edit text, images, links, watermarks, backgrounds, headers, and footers. UPDF provides more than 13 annotations tools to help you highlight, underline, and add sticky notes, stamps, shapes, text boxes, stickers, etc. to your PDF documents. UPDF is also the best PDF converter. It converts PDF to Word, Excel, PPT, Image, Text, RTF, HTML, XML, PDF/A, etc. with consistent formatting. The advanced OCR text recognition fearure is built in UPDF with 38 language support. UPDF is compatible with Windows, Mac, iOS, and Android. With one account, you can access all the features across all platforms. It helps millions of personal users and businesses improve document productivity.


Contact info

3.9

Great

TrustScore 4 out of 5

719 reviews

5-star
4-star
3-star
2-star
1-star

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This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(719)

113 reviews in the last 12 months

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Rated 1 out of 5 stars

They charge you automatically and don't…

They charge you automatically and don't want to make a refund!!!

1 August 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi, sorry for your bad experience.
When subscribing to a UPDF product, you may have ticked the auto-renewal option, so the payment will be deducted automatically when the paid plan expires. If you wish to cancel your subscription or have any other questions, you can contact our support staff: support@superace.com. We would be happy to find the problem and help you solve it!

Rated 2 out of 5 stars

dropdown and listbox elements editable…

dropdown and listbox elements editable options very low. You can add only one row for the items, you cant organize to multiple line.
No automaticaly element alignment function, so you need to alignment manually the forms on the paper...
Cannot modify multiple items at the same time

30 August 2024
Unprompted review
UPDF logo

Reply from UPDF

Hello, we are sorry for your bad experience. Thank you for your advice, it helps us update the product. Our support staff will give you guidance and help you solve this problem.
Please send the issues in detail with a screenshot through email to our support: support@superace.com We would love to locate the problem and help you resolve it! Thank you!

Rated 5 out of 5 stars

alternative to Adobe Acrobat

It works wonderfully! I needed to complete a PDF form, and it functioned perfectly. I highly recommend it as an alternative to Adobe Acrobat. I especially appreciate the AI feature that converts PDFs into mind maps.

30 August 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi! Thank you for the approval of UPDF.
Of course, UPDF is the best PDF software on the market! We appreciate a lot your support and it helps us keep upgrading our products and services.
Please make sure that you always update to the latest version so you won't miss out new features!

Rated 4 out of 5 stars

Great experience so far

Great experience so far. Although the program has a bit of a learning curve, a Google search usually offers the answer from their page to how to do x or y action. I've been using the program for about 2 weeks and so far I've been able to do everything I've wanted to do.
From my point of view, they need to improve the pdf compression in the size reduction option a bit (my scanning with my cell phone may cause problems in this), and it would also be good if they added tools to be able to lighten or darken images to improve the results of the scans.
So far, I'm happy with the purchase and the program.

28 August 2024
Unprompted review
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Reply from UPDF

Thank you for sharing your comments about UPDF. It is valuable to receive feedback from users as it helps improve the application.
These are likely to be areas of focus for future updates. If you need help with a specific feature or have any other questions, feel free to let me know.
Be sure to always update to the latest version so you don't miss out on new features.

Rated 5 out of 5 stars

The Best PDF Tool I Found So Far

UPDF has become my go-to tool for almost all PDF-related activities. I regularly use it to read, edit, OCR, and convert PDF features. Plus, its AI assistant helps me with many day-to-day activities.

What I like the most about UPDF is its unified interface, which makes everything accessible from simple clicks.

Recently, I discovered that UPDF AI can now chat with images and generate mind maps from PDFs. So, what else do I need to expect from a tool frequently introducing new features and that too at the most cost-friendly rates?

I love it! So, I would recommend others to definitely give UPDF a try.

26 August 2024
UPDF logo

Reply from UPDF

Hi! Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 5 out of 5 stars

I am absolutely thrilled with my experience with UPDF

I am absolutely thrilled with my experience using UPDF AI! This innovative tool has drastically enhanced the way I interact with documents, particularly with its ability to understand images and convert text-heavy PDFs into effective mind maps. One of the standout features of UPDF AI is its image comprehension capability. I love how I can simply upload an image, and UPDF AI analyzes it, allowing me to discuss and extract information seamlessly. Additionally, the ability to transform text-heavy PDFs into mind maps is a game-changer for someone like me who thrives on visual learning. UPDF AI takes dense information and organizes it into comprehensible, visual formats. This not only helps me better understand the material but also aids in retaining important concepts. The visual layout makes it easy to see relationships between different pieces of information, which is incredibly beneficial for studying or project planning. The interface is user-friendly and intuitive, allowing me to navigate effortlessly through various features. Whether I’m summarizing long reports or brainstorming new ideas, UPDF AI has become an indispensable tool in my workflow. Overall, UPDF AI’s unique capabilities make it an essential resource for anyone looking to enhance their productivity and understanding of complex information. I highly recommend UPDF AI for its innovative approach to document management and its ability to simplify and elevate the way we work with content!

20 August 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!Thank you for the love for UPDF!We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 5 out of 5 stars

Outstanding product and I am very…

Outstanding product and I am very pleased with the ease of use and the opportunity to secure each document if so desired, so fast and straightforward you just choose what you want and within seconds it is done.

24 August 2024
Unprompted review
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Reply from UPDF

Hi, yes, UPDF is outstanding. Thank you for the approval of UPDF!
We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 5 out of 5 stars

Very satisfied

I bought a perpetual license months ago and couldn't be more happy! I use to convert scanned PDFs into editable ones, to correct my students' homework and in general to sort my PDFs (split/unit functions). There's a wide array of nice stickers and editing functions too. Support helped me once when I had a question :)

24 August 2024
Unprompted review
UPDF logo

Reply from UPDF

Thank you for the approval of UPDF.
We appreciate a lot your support and it helps us keep upgrading our products and services.
Please make sure that you always update to the latest version so you won't miss out on new features!

Rated 5 out of 5 stars

UPDF has definitely saved me time and money!

After trying UPDF, I can honestly say it has become an essential tool for my daily work. It's intuitive, fast, and offers all the features I need without breaking the bank. UPDF has definitely saved me time and money!

15 August 2024
Unprompted review
UPDF logo

Reply from UPDF

Thank you for the approval of UPDF. Sure, UPDF helps people save time and money.
Please make sure that you always update to the latest version so you won't miss out new features!

Rated 5 out of 5 stars

The app is amazing and works great…

The app is amazing and works great across all platforms, macOS, Windows, iOS and Android. One account gets you access to the software on all devices. Support is very helpful as well and responsive as well

20 August 2024
Unprompted review
UPDF logo

Reply from UPDF

Thank you for the approval of UPDF!
Please make sure that you always update to the latest version so you won't miss out new features!

Rated 5 out of 5 stars

Hands down the best value for money PDF…

Hands down the best value for money PDF editor

22 August 2024
Unprompted review
UPDF logo

Reply from UPDF

Thank you for the approval of UPDF. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 5 out of 5 stars

UPDF is awesome

UPDF is awesome! best of all, the price is affordable and its meets all the requirements of a PDF editor!

22 August 2024
Unprompted review
UPDF logo

Reply from UPDF

Thank you for the approval of UPDF.
We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 3 out of 5 stars

How to use 'Correct' function for…

How to use 'Correct' function for correcting some typos?

In the process of OCRing the PDF, some typos occurred in the text. To correct this typo, I'm having a hard time dragging it around and using the feature called 'Correct' in the top right (located next to the feature called 'Search').

I use a function called 'Correct'. I erased the typos, entered the original words, and adjusted the font size to fit the screen, but some words are not visible. So if you use the function called 'Correct' one more time, it gets even weirder.

Please tell me how to use the 'Correct' function to correct text with typos.

For your information, I am Korean and I use Google Translate to communicate. It would be good to receive an answer through a video, but if it is difficult, please explain it well in writing.

19 August 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi, thanks for your approval of UPDF!

Here’s a step-by-step guide:
1. Activate the Edit Mode.
2. Locate the Typos :
Scroll to the part of the document where the incorrect text appears.
Use the zoom feature if the text is small or hard to read.
3. Use the 'Correct' Function :
Click on the text that contains the typo.
The 'Correct' function is usually found at the top right corner.
If you don't see it, ensure you're in the correct editing mode.
4. Edit the Text :
Erase the incorrect text.
Type in the correct words.
If the words are still not fitting correctly on the screen, you may need to adjust the font size. Try to select a size that matches the surrounding text for uniformity.
5. Adjust Visibility :
If some words are still not visible, check if text boxes are overlapping or if the text color is not contrasting well with the background.

Unfortunately, we can't provide a video at the moment. If this method does not solve the problem, please send a detailed description of the problem with a screenshot by e-mail to our support: support@superace.com. We would be happy to find the problem and help you solve it!

Rated 4 out of 5 stars

UPDF has the advantage of being able to…

UPDF has the advantage of being able to load large files quickly. PDFs with edited annotations save quickly. The UI is beautiful.

However, here are a few suggestions from the user's point of view for updates.

1. support fullscreen in reading mode

2. support keyboard shortcuts when editing annotations

3. support () parenthesis annotations
Ex. Bracketed image annotations at the beginning and end after dragging text.

The above three suggestions will make it a better PDF reader program.

Translated with DeepL.com (free version)

15 August 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi! Thank you for the love for "UPDF"!

1. UPDF supports fullscreen in reading mode, you can find the way here: https://updf.com/read-pdf/view-pdf-full-screen/.

2. UPDF does support keyboard shortcuts for various functions, including annotations, which can significantly enhance your editing efficiency. Here are some common keyboard shortcuts you might find useful when editing annotations in UPDF:
-Select Annotation Tool :
Use the shortcut to quickly switch between different annotation tools (highlight, underline, strikeout, etc.).
-Delete Annotation :
Usually, the Delete or Backspace key allows you to remove selected annotations.
-Undo/Redo : Ctrl + Z (Windows) / Cmd + Z (Mac) for Undo.
Ctrl + Y (Windows) / Cmd + Shift + Z (Mac) for Redo.
-Copy/Paste Annotations :
Ctrl + C (Windows) / Cmd + C (Mac) to copy the selected annotations.
Ctrl + V (Windows) / Cmd + V (Mac) to paste copied annotations.

Thank you for sharing your comments about UPDF. It is valuable to receive feedback from users as it helps improve the application.

Be sure to always update to the latest version so you don't miss out on new features!

Rated 5 out of 5 stars

A Game-Changer in PDF Editing: UPDF is Simply Amazing!

I've tried my fair share of PDF editors, but UPDF has truly won me over. It's a breath of fresh air in the world of PDF management! What stands out the most is the incredible font-matching capability. Gone are the days of awkwardly mismatched text when making edits. UPDF nails it every time, ensuring that my documents look polished and professional.

But that's not all—UPDF is super user-friendly. Whether you're a tech whiz or just getting started with PDF editing, the interface is intuitive and easy to navigate. I love how quickly I can make changes, add annotations, or even convert files without breaking a sweat.

And let's talk about speed. UPDF works fast, saving me precious time, especially when I'm on tight deadlines. The versatility it offers—editing, merging, splitting, and more—makes it a must-have tool for anyone dealing with PDFs regularly.

In short, UPDF is a total game-changer. If you're looking for a reliable, powerful, and easy-to-use PDF editor with unbeatable font-matching capabilities, look no further. UPDF has you covered!

13 August 2024
Unprompted review
UPDF logo

Reply from UPDF

Hello, thank you for the love of UPDF.
Of course, UPDF is the best PDF software on the market!
We appreciate a lot your support and it helps us keep upgrading our products and services.
Have a nice day!

Rated 3 out of 5 stars

Feature rich but with an odd interface that may slow your workflow

Feature rich but an interface that doesn't follow "normal" conventions (resulting in a higher-than-necessary learning curve). Also, once you set up your account you will find the application frequently requires you to re-log in. I just want to get on with my work; I don't want to have to hunt for the tool I know is present in the application and I don't want to have to re-log in to my account.

13 August 2024
Unprompted review
UPDF logo

Reply from UPDF

Hello, sorry to hear that. I think you may not have updated to the latest version, hence the problem.
You can try to update it to latest version. If that could not solve your problem, please send a detailed description of the problem with a screenshot by e-mail to our support: support@superace.com.
We would be happy to find the problem and help you solve it!

Rated 3 out of 5 stars

Perpetual Pro license was removed without any explanation. Was reinstated after providing more details.

I bought a full perpetual Pro license, I used it a few times for about a month, and for some unexplained reason (read Update 3) when I accessed my account after that period to edit a PDF using their windows application, I found out that it was downgraded to free/unpaid account. As a result I couldn't access the features that I paid for. The online account also indicated that my Pro perpetual license was downgraded (without a trace) to free . I tried to redeem the license code again but their system did show that it was already used. I am not sure about the legality of this, according to their contract the perpetual license should have been for lifetime .

Update 1: No communication or email to explain why the perpetual license was revoked. All the pdf's in the library have been legally bought, so there is no legal reason to revoke the account. I need an explanation for this. At this point the company has broken the contract, and legally they are in the wrong foot.
I have contacted the support team and waiting for their reply.

Update 2: They are trying to implicate the company I have purchased the license from (StackSocial) whom they double charged me the tax (you can check the review in here mentioning that). From whom I have asked and got a refund for that overcharge (double tax). So with their logic I should have accepted the overcharge. In the end I paid the exact amount as in the receipt, full price.

Update 3: Customer Service read through the details and reinstated the account as it looks like that their system was flagged when the partial refund (for the duplicate tax) came through and immediately cancelled the account. Even so they should have contacted me first to understand the issue, instead of cancelling the account without a warning. So if there is a similar situation for you , ask them for the reason why that has happened and provide them with all the details available. In my case they did reply and resolve the issue in the end, for that I revise my review rating to 3 stars (2 stars off for the inconvenience caused and for not warning and discussing first).

12 August 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi, sorry to hear that and sorry for your bad experience. Here are a few steps you could consider taking:
1. Check Your Email: Look for any communication from UPDF regarding your license. Sometimes, licenses may be revoked for specific reasons that are communicated via email.
2. Contact Customer Support: Reach out to UPDF’s customer support directly: support@superace.com. Explain the situation in detail, including your purchase date, any purchase receipts, and the issues you're encountering.
We would be happy to find the problem and help you solve it!
Thank you!

Rated 4 out of 5 stars

I would like UPDF to directly open…

I would like UPDF to directly open Weblink in PDF by clicking the link for once.

11 August 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi! Thank you for the love for "UPDF"!
We have received your suggestions and feedback. I will feed her back to the developers. In the near future, perhaps the feature will be implemented. Thanks again for your encouragement and support!

Rated 5 out of 5 stars

UPDF has made my life so much easier…

UPDF has made my life so much easier and has allowed me to better maintain my document flow. To save disk space and better manage documents to know that those docs are safe and available in the cloud is a wonderful concept. Please keep up the good work on future improvements and advancements on the product. Thanks A Million!

9 August 2024
Unprompted review
UPDF logo

Reply from UPDF

Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 5 out of 5 stars

Great and Affordable PDF Editor for Multiple Platforms

Very happy with this software and its abilities! I did not want to shell out the big $$$ for Adobe or other PDF-editing apps, but an affordable lifetime license for this has made it my go-to tool and PDF editor. I see no need for me to continue hunting for any other PDF.

29 July 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi,
Thank you for the approval of "UPDF". Of course, “UPDF” is the best PDF software on the market! We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!
Have a nice day~

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