While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

All in one nice shop and good products BUT be aware that they're a 100% lying to you about their return policies!!! They're either going to ignore your emails or will tell you a weird reason why it's... See more

Rated 5 out of 5 stars

I’ve always bought from them and will keep coming back. I get all my cosplay and casual clothes from here! Makeup, contacts, and wigs are a must.

Rated 3 out of 5 stars

I love the item I got, but I do want to say- they messed up the address, (although it might've been the mail) so my item took over a month to arrive. It's also a pretty short top (I guess that's what... See more

Rated 5 out of 5 stars

This is an amazing shop for alternative and cute clothing! I ordered the harajuku love shoes and they were super comfortable and looked exactly like in the picture! There were some issues with the shi... See more

Company details

  1. Clothing Store
  2. Streetwear Store
  3. Women's Clothing Store

Information provided by various external sources

We sell aesthetic, kawaii, pastel, Unsex merchandise like clothing and accessories including KPOP items!High quality low price <3 Reply within 24 hours of working day Contact Email: unzzyshop@gmail.com or Instagram@unzzystore


Contact info

3.7

Average

TrustScore 3.5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Nice shop but they're lying to you!

All in one nice shop and good products BUT be aware that they're a 100% lying to you about their return policies!!! They're either going to ignore your emails or will tell you a weird reason why it's not possible to return your item, you will not get your money back so better think twice about buying their stuff!

17 August 2023
Unprompted review
Rated 2 out of 5 stars

Different from photos

I bought a underwear ("Black cutout underwear KF83206") for like 36$.
I am very dissatisfied, the article does not correspond to the photograph.
There should be a star on the chest: there isn't. The breast should be "framed" by two lace elements, one above and one below: the upper ones are missing. There must have been a ribbon on the hips: not present in the package. Under this ribbon there must have been a small tulle skirt decorated with two little bows: instead of the little bows there is a huge bow.
In the photo there was also a chocker with a bell, which arrived in the package but without any type of closure, therefore it must be worn over the head. It's not particularly elastic and although I'm very petite it doesn't go through my head.
Seeing "one size" I was expecting something that fits me well, but it fits me quite wide.

I'm sad, I spent a lot of money and I couldn't wait to have my outfit. I chose not to return it because I want to try to fix it by sewing it, but the dissatisfaction remains.
I hope my review can help someone. I don't know if all items have these problems, if in doubt stay away from this item.

12 May 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Service !

They had such great customer service and they were so kind. The clothes are of decent quality and have such wonderful designs. They also included free gifts for me. Would buy from again !

20 April 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful Wigs!!

I got a beautiful wig off of this website and loved it so much! The quality of the wig is very nice! Its not very thin, and not shiny at all! I also had amazing experience with the customer service! They are very kind! Definitely going to come to this website again in the future! You should totally check out their wigs!

20 April 2023
Unprompted review
Rated 5 out of 5 stars

Unzzy is a great store option for cosplay and fashion

Unzzy has a lot of amazing clothing and accessory options. The prices are fair and they offer a lot of discounts. Their customer support is extraordinary and attentive. I have bought a costume and lenses from them, the costume was of great quality. The lenses were soft and comfortable even though I haven't worn contacts in years, I was able to comfortably use even the irregular designs. I purchased wigs from them and they didn't tangle and were super realistic looking that my friends thought I had a hair makeover.
I already have my next purchase coming up so I am excited on continuing being their customer.

16 March 2023
Unprompted review
Rated 1 out of 5 stars

Pro anorexia brand

Pro anorexia brand that supports several well known, bad, influencers on social media. Giving them money and items to try and market their brand.
Also buying followers.

17 October 2022
Unprompted review
Rated 4 out of 5 stars

The shop sells a huge range of things…

The shop sells a huge range of things and I've bought a bunch of items of clothes and some chunky boots. Most of the clothes are like the images, if not a little bit different, though some of the size charts are missing from the website. I had to email the customer service to ask about certain measurements, because I have weird body proportions and always need to refer back to size charts.
The way orders ship out is that certain items are separated across different parcels, maybe 2-4 items per parcel, so if you order many items they'll arrive separately.
Generally happy with the quality, and at one point they forgot to send me part of my first order, so they offered me a discount for 20% if I ordered something else, and they would include the forgotten item as well as 3 free gifts. So I think that's a pretty good deal because I was easily able to find something else I liked on there, and each order you place comes with at least 1 small free gift anyway.
Pretty good website for clothes and shoes as far as I can tell, and responsive customer service. You might have to prompt them a little in case your order ships out in separate parcels because sometimes they might only give you one tracking number and you'll have to ask for the rest, but the items tend to be quite lovely. One was thicker material than expected, one was slightly different from the photos and one a bit too loose, but these were minor things and the other 6-7 items I got were pretty nice.
Wouldn't mind buying again if something else pops up that looks cute.

9 June 2022
Unprompted review
Rated 1 out of 5 stars

I just bought 2 pairs of cow slippers…

I just bought 2 pairs of cow slippers off this website and its sponsored by insta and has vouchers and coupons on honey. So initially I thought it was legit, but it charged me $23 over and I have proof as well. Would recommend not buying from this store. $23 over is quite alot.

22 January 2022
Unprompted review
Rated 3 out of 5 stars

Great quality clothing

Great quality clothing. Only problem is they told me they had updated the shipping and I thought it was going to be sent, only to recieve an email saying the shipping has been updated again which was weeks later...good thing the product came shortly thereafter. But not too happy with the customer service.

24 October 2021
Unprompted review
Rated 3 out of 5 stars

Wig hair falling out

(Hair falls out quick I'll try a new wig - if it doesn't work I won't buy another wig from unzzy) got a black and white split dye wig and I loved the way it looked but the hair falls out of it when you brush it out and the bangs are just a total loss with a round face shape I liked it and I'll try another shorter wig without bangs but if that ones hair starts falling out too ill probably have to take my business elsewhere

24 September 2021
Unprompted review
Rated 4 out of 5 stars

it's not a total scam

ok a lot of people are saying they didn't get their stuff, it took a long time, etc. but i got a sweater and a pair of shoes and they arrived in less than a month in perfect condition. i don't know what happened to everyone else's things but honestly i'm a pretty lucky person, that might have something to do with it. the sweater straps are uneven but i don't mind altering things to fit anyways. btw shoe size only goes up to 8.5 women's (US) so if you're normally a 9 i wouldn't risk it !!!! (i'm between 8.5/9 and the shoes do fit but not 100% comfortably)

31 August 2021
Unprompted review
Rated 1 out of 5 stars

Do Not Use

I purchased a pair of boots. I was charged for the boots, then received an email that they were out of stock. 5 emails later and I am still having to say that I do not want another product, I want a full refund. They keep trying to sell me something else and are saying that I will not get a full refund, due to a processing fee. This is their error and I should receive a full refund.

20 August 2021
Unprompted review
Rated 5 out of 5 stars

Amazing cute shoes;)

I got a white vintage shoes from this store and they are absolutely amazing! Very nice quality, beautiful details( at the back they have cute black hearts) and super comfortable. I'm currently pregnant ( 7 months) and wearing these shoes a lot now. Recommend

18 August 2021
Unprompted review
Rated 5 out of 5 stars

The wigs are amazing

The wigs are amazing, looks like the pictures. Good quality and easy to put on. Really fast shipping and so worth it

10 August 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look