It was a great experience with Sonalore. They were quick in evaluating and give me a ballpark estimate immediately. After detail testing they came up with actual pricing (which was in my favor) I’m s... See more
Company replied
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Created with AI, based on recent reviews
Unvault is the Robinhood for jewelry, an AI-powered platform where people can snap a photo of their jewelry, get instant valuations, and sell directly from home. With over $1 trillion of gold sitting idle in U.S. households, Unvault is unlocking this hidden value and turning jewelry into a liquid, trackable asset class
United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
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100% transparent on everything! Payout is so much more than a local pawn shop would offer &&, once they receive your items, the process is fairly quick to payout!
I had an excellent experience with Unvault. The process was fair, prompt, honest and professional. I highly recommend Unvault!
I had a great experience with Unvault from beginning to end. I can't believe how fast and efficient their service was and the customer service I received was excellent. They kept me informed every step of the way and when it came time to sell the process was easy and the offer was very fair. I highly recommend Unvault and will use their services again for sure
They were very thorough and easy to communicate with!
I submitted images for an online evaluation on day one, shipped with a pre-paid label on day two, on day four Unvault had my jewelry evaluated & made an offer. On day 5 I had money deposited in my account. It was fast & fair. I just sent 3 more pieces!
Easy hassle free. Upfront and simple to do! Recommend
Good customer service the whole process was fast
Easy-to-use very simple and easy to follow. Everything happened quick and everyone was extremely helpful. The videos were great and the customer service was amazing. Would definitely use them again. They made the experience pleasant and fast.
The process was smooth hoping to do more business with them
The communication was great...I really enjoyed watching them unpack my items and examine them
Honest offer and easy to accept
Will definately use them again
They were very helpful from the very beginning all the way to the end. I was a little upset to hear that the final offer was almost half of the original offer but tbh it wasn't they're fault at all. It's just what the piece I sent ended up being worth in the long run I guess and I'm sure it didn't help that just my luck the price of gold dropped significantly. If I had gotten the piece off in time like I had planned ,who knows I may have gotten a lil more but anyways, I was very satisfied with the way they work,from helping me send the jewelry out, to sending me videos of them unboxing it and we're very respectful to the end ! Each and every team member that works there! Thank u guys very much I really appreciate it!!
Unvault is Real! They paid almost double what I was previously offered by other buyers. They are a very professional and responsive team. No issues. No worries. A very interesting experience. I was paid within a week of shipping my jewelry to them. They told me what everything was valued at and I sold 4 items and they shipped back the 2 items that I wished to keep. No pressure ever, just a great way to sell jewelry while getting a fair price!
Not sure how this company is highly rated. They are a complete scam. I have to get lawyers involved. They are refusing to send back my $9000 worth of jewelry

Reply from Unvault
The Unvault process is easy as an Amazon return. My jewelry item was worth more than I expected.
Highly recommend.. great details, great information, very transparent,... The videos and transparency makes it super comfortable... will be using Unvault again
It was simple to do.they get it done in a really reasonable time.ill definitely be using them again
Smooth communication and quick feedback. Plus, I completed my transaction in one week from start to finish. Thank you!
I have never tried to sell anything online, and was hesitant to send jewelry by mail, but the process was SO EASY and I literally had money in my account 5 days after sending. The valuation was accurate and the platform fee is fair; this was just money sitting in my closet from single earrings and broken chains that I had not worn in years. I have already sent a second set for valuation and I would encourage others to do the same. Incredibly prompt, responsive and I can see how they have earned their BBB rating!
Past and future patron,
Gretchen
Very easy process from uploading my jewelry, sending it in for authenticity, and receiving the money for selling. They keep in great contact so I always knew what was going on. For my first time using id say it’s definitely worth seeing what jewelry you have lying around. Quick, easy, and great customer service. :)
I am very satisfied with unvolt.com they sent me all the packaging and labeling with insurance to assure me that my item arrived to them safely they did a very thorough evaluation and gave me a very reasonable appraisal I'm very happy with that
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