I hope that this works because it is super easy to use. I want to get out of this subscription which is not working at all for me. I appreciate having the cancellation crutch, but I am insecure abo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cancellation process was easy. Reason for cancelling is we can no longer afford to have any more than one plan as we are aged pensioners. We have decided to keep the one we use the most which has many more new movies we haven't seen yet.

Reply from Unsubby
This site really sucks you cannot cancel. It won’t let you and I’m not going to put my credit card information in. And also, it will not let you cancel through the email. It will not send a code. I’m going to have to cancel my card to have it stopped the reviews lie. This really sucks.

Reply from Unsubby

Reply from Unsubby
I upgraded to premium and was charged two fees and not able to get all premium programs

Reply from Unsubby
A little slow and complicated for an 85 yr. old.

Reply from Unsubby
it wasn't clear that I was.signing up to a subscription

Reply from Unsubby
There was no check up on initial logging on. The query I had concerned information I received from a company who wanted a fee of £9.10 for me to register my purchase of a product which I never purchased or received.
On completion of my query I was then informed I had to pay them another £9.10 to have my name taken off their books.
Is there anyway you can enlighten me with regard to this matter

Reply from Unsubby
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.